Cleankill Pest Control Reviews 97

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent service from start to finish. Vince attended very promptly and dealt with a wasp nest that had unexpectedly attached itself to my curtain in the lounge. Vince removed it extremely carefull... See more

Rated 5 out of 5 stars

Sam was very knowledgeable and professional. He assessed the property and not only identified the field mice, wasps and bees nest, but also educated me how to manage this and my best next steps. I... See more

Rated 5 out of 5 stars

I took on Cleankill in an effort to get a complex pest control issue at an estate I manage resolved. They have achieved this, attention to detail, great communications and the root cause of the infes... See more

Rated 5 out of 5 stars

I would highly recommend Clean Kill pest control, Sam was very professional and knowledgeable and really helped to put my mind at ease. He was friendly and reassuring and I was able to ask him all man... See more

Company replied

Company details

  1. Pest Control Service
  2. Environmental Health Service
  3. Waste Management Service

Written by the company

Award-winning Cleankill Pest Control provides eradication and preventative services for all public health pests, including rats, mice, wasps, squirrels, fleas and bed bugs. The company also provides a highly effective pest bird removal and management service throughout London, Surrey, Sussex, Bristol, Bath, Buckinghamshire and nationwide. As a registered waste carrier, we can also remove pigeon debris and other waste. Cleankill is a leading member of the pest control industry with one of the most highly trained teams in the industry. We work with facilities managers, landlords, property managers, construction companies, factory managers and many others. Cleankill tackle problems using a range of strategies and often manages to solve infestations where other companies have failed. Cleankill was the first pest control company in England to attain the Gold Investors in People standard and was named ‘Company of the Year‘ in the British Pest Control Association Awards. Accreditations include: BPCA, CHAS Premium Plus; Avetta; SafeContractor; ConstructionLine; PICS; CEPA; ISO 9001, ISO 14001 and EN 16636 - the European quality standard for pest management services. For more information or to book a free survey or cost comparison go to www.cleankill.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I have called Cleankill on 2 separate…

I have called Cleankill on 2 separate occasions to address pest control issues. I have found them very professional and would highly recommend their services.

April 20, 2022
Unprompted review
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Reply from Cleankill Pest Control

Thank you very much for your review and recommendation. Everyone at Cleankill really appreciates the feedback.

Rated 5 out of 5 stars

I contacted Cleankill whilst going…

I contacted Cleankill whilst going through a house move and needing an inspection of my property. They were so professional, empathetic and prompt. I honestly could not recommend this firm enough for any of your needs. As it turned out, the property had no issues with pests so no further support was needed at this stage. This really shows the honesty and integrity of a company to not try to upsell a service if its not needed. Five Star Review and a Five Star Recommendation from me

February 3, 2022
Unprompted review
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Reply from Cleankill Pest Control

Dear Rita thank you so much for your review. We pride ourselves on being honest so it's great to hear about your experience. We hope you have settled into your new home. Paul

Rated 5 out of 5 stars

Mark Pretty is a life-saver!

Mark Pretty (cool name, by the way) has been absolutely amazing! He called me back quickly and explained thoroughly everything I needed to know. It was free of charge for him to come and survey the property and he also gave us plenty of useful advice. I cannot recommend Cleankill enough - an honest, reliable and caring company. We really appreciate your time and guidance, so thank you for all you have done so far.

January 11, 2022
Unprompted review
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Reply from Cleankill Pest Control

Dear Kerri thank you very much for your kind review. We pride ourselves on being honest, reliable and caring so it's wonderful to receive your feedback. We have made sure Mark has seen your review. Paul

Rated 5 out of 5 stars

A friend recommended this company from…

A friend recommended this company from the very beginning we were impressed .Dan was the man he always arrived when he said he was coming . Very very knowledgeable and extremely professional . He gave us lots of re assurance . Traps were set here and there and even fluorescent dust was laid down . Highly recommend this company . Dan was amazing thank you .

November 20, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Ann we really appreciate the feedback about Dan and the service we provided. We're delighted your friend recommended Cleankill and that you found Dan knowledgeable, professional and reassuring. Thank you again Paul

Rated 5 out of 5 stars

Always professional

Always a professional, friendly, helpful and knowledgeable service from Sam

September 29, 2021
Unprompted review
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Reply from Cleankill Pest Control

Thank you Alex. We really appreciate your feedback. Paul

Rated 5 out of 5 stars

March 2021: No more pigeons!

March 2021:
For some considerable time I have had problems caused by pigeons roosting on the roof and nesting under the solar panels. As time passed this became a greater problem and I decided it was time to get help.
I researched the help available, spoke to several people and organisations, then I spoke to Cleankill Pest Control, who sent their local surveyor, Samantha Virgo, to advise me on the options.
What a breath of fresh air! Samantha is professional, knowledgeable, straight-speaking, helpful and honest, with excellent customer service skills. The options and methods to be used were fully explained to me in an open and straightforward manner, with all my questions fully answered. Samantha promised to be in contact within a few days with all the details, which is exactly what happened! We discussed the details and I raised a few questions, which have been answered, and I have received a detailed quotation for the work. I am delighted with the quote, which represents excellent value.
I look forward to the work being carried out in the near future, confident that it will be of the same high standard that Samantha has demonstrated in all her dealings with me.
Thank you so much, Samantha, it is greatly appreciated.

May 2021:
As promised, the work to pigeon proof my solar panels was carried out on 6th April, by Russ.
What a nice chap he is, quiet and confident, he is obviously very experienced in bird proofing, especially solar panels and, as I found out as time passed, all other aspects of bird control in many scenarios. Russ meticulously observed Covid19 regulations at all times. This was pleasing as I had been shielding due to COPD.
First Russ checked the site, then removed all debris from under the panels. Next came the cleaning and sanitising phase, which was completed with care, especially on and around the solar panels. What happened next surprised me, as Russ measured the areas to be proofed and returned to his van, where he cut the black, high-tech weatherboard into the exact sizes required to fit perfectly! I later saw why, as the whole area of solar panels presented a perfectly tailored finish. After Russ had attached the weatherboarding in place he inspected the whole installation in detail to ensure he was satisfied. Finally, he cleaned the area and removed all debris from the guttering, leaving the area spick and span!
Another brilliant job, Russ, thank you so much!

I have waited a month before my review so that I can confirm the results. Not only does the work by Cleankill Pest Control enhance the look of the solar panels and roof but the presence of pigeons is minimal, as Russ said it would be, the unsightly mess on my new patio has disappeared. It no longer looks like a 'bombing range' and I cam sit in the sun with impunity!
I placed my trust in Cleankill and Samantha, which was proved to be correct by Russ. In all, an honest, high quality, professional job, at a great value for money price. I will know where to go in future!
I cannot thank you all enough.

May 7, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear John thank you so much for your feedback about our service. We really appreciate your time and are really delighted that you are so happy with our team.

Rated 5 out of 5 stars

Brilliant service, polite and personable personnel

Routine checks always efficient and keep the rats at bay, a problem living near water. Also sorted out the squirrels in the loft quickly and effectively

April 13, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Chris
Thank you so much for your feedback. We really appreciate it.
Suzi

Rated 5 out of 5 stars

persistent rats in London

We had a recent rat infestation in a new development, couldn't figure out where they could have possibly come from and tried nearly everything to get rid of them for months without resolve, until we had Ben visit the properties and along with David managed to block the main access point and get rid of what was left of them afterwards. They came back several times to make sure things were going well, always helpful and polite, got rid of the issue very effectively and will certainly recommend them to anyone that has a similar issue

April 7, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Max thank you very much for your kind review. We're delighted that you were pleased with the work Ben and David did to solve your rat problem. Suzi

Rated 5 out of 5 stars

Always Great Service

Always Great Service

I have used CleanKill On a few occasions now at my business and also at home and they are always very good. They give honest advice and the best solution for the problems.

March 15, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Philip Many thanks for your kind review. We are delighted that we have been able to help you with your pest problems.

Rated 5 out of 5 stars

I run a retirement development site in…

I run a retirement development site in Eastbourne and we are plagued with ants (and occasionally mice!). We have Sam from Cleankill visit on a regularly basis to keep the ants under control. Sam always arrives when he says he is going to, he is always professional, polite and helpful. I extremely happy with the service I received from Cleankill and would happily recommend them.

March 9, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Derek thank you very much for your positive feedback. We are delighted to hear that Sam is doing a great job and that you are happy to recommend Cleankill Pest Control. Regards Suzi

Rated 5 out of 5 stars

Swift resolution to a seagull and pigeon problem

We are a school in the centre of Brighton and needed our roof 'netted' to protect our solar panels and other infrastructure from seagulls. Also some work related to pigeons making a mess down the side of our building. From start to finish I found Cleankill extremely professional and good value for money. They were reliable with their timekeeping and worked efficiently when on site. I would have no hesitation in recommending Cleankill to others who want to resolve similar issues..

March 8, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Sara thank you very much for the feedback. We are delighted that the team has done a great job for you and that you are happy to recommend Cleankill Pest Control. Best wishes Suzi

Rated 5 out of 5 stars

The best pest control in London

I was impressed with how quickly and efficiently Alex solved our issue in the office

March 4, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Vlasta thank you very much for your feedback. We're really pleased you were happy with the service from Alex Suzi

Rated 5 out of 5 stars

I’ve had a seagull nesting problem…

I’ve had a seagull nesting problem behind our chimney for a number of years and hadn’t got around to doing anything about it. However, a neighbour backing on to our garden who had a similar problem turned out to be a catalyst for me to get mine done. Turned out that Bird Control Sussex were just what I was after and installed spikes on top of the chimney and built a steel cage to go behind the chimney up to the ridge tiles on site. They also cleared away all the debris from the previous years nesting which included growing grass which was included in the price and sent pictures of before and after. They also cleared other grass that was growing near the chimney that had somehow slipped down from the nest. In addition to this they also fitted a bit of wire netting over the chimney pot which I asked them to do at no extra cost. Thoroughly nice blokes and a great job done - thanks chaps, much appreciated.

March 2, 2021
Unprompted review
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Reply from Cleankill Pest Control

Dear Stephen
Thank you so much for taking the time to write a review. We really appreciate the feedback and it's great to hear that we exceeded your expectations.
Suzi

Rated 5 out of 5 stars

Seagull nesting prevention

Had a seagulls nest from last year removed, and wire cage fitted between chimney stack and roof. Spikes fitted onto top of chimney also to prevent seagulls nesting this year. Russ and Phil were friendly, professional and did a great job. Reasonable price too. Very pleased.

March 1, 2021
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Reply from Cleankill Pest Control

Dear Roger
Many thanks for your positive review. We're delighted that you were pleased with our service.
Suzi

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