Cleankill Pest Control Reviews 97

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent service from start to finish. Vince attended very promptly and dealt with a wasp nest that had unexpectedly attached itself to my curtain in the lounge. Vince removed it extremely carefull... See more

Rated 5 out of 5 stars

Sam was very knowledgeable and professional. He assessed the property and not only identified the field mice, wasps and bees nest, but also educated me how to manage this and my best next steps. I... See more

Rated 5 out of 5 stars

I took on Cleankill in an effort to get a complex pest control issue at an estate I manage resolved. They have achieved this, attention to detail, great communications and the root cause of the infes... See more

Rated 5 out of 5 stars

I would highly recommend Clean Kill pest control, Sam was very professional and knowledgeable and really helped to put my mind at ease. He was friendly and reassuring and I was able to ask him all man... See more

Company replied

Company details

  1. Pest Control Service
  2. Environmental Health Service
  3. Waste Management Service

Written by the company

Award-winning Cleankill Pest Control provides eradication and preventative services for all public health pests, including rats, mice, wasps, squirrels, fleas and bed bugs. The company also provides a highly effective pest bird removal and management service throughout London, Surrey, Sussex, Bristol, Bath, Buckinghamshire and nationwide. As a registered waste carrier, we can also remove pigeon debris and other waste. Cleankill is a leading member of the pest control industry with one of the most highly trained teams in the industry. We work with facilities managers, landlords, property managers, construction companies, factory managers and many others. Cleankill tackle problems using a range of strategies and often manages to solve infestations where other companies have failed. Cleankill was the first pest control company in England to attain the Gold Investors in People standard and was named ‘Company of the Year‘ in the British Pest Control Association Awards. Accreditations include: BPCA, CHAS Premium Plus; Avetta; SafeContractor; ConstructionLine; PICS; CEPA; ISO 9001, ISO 14001 and EN 16636 - the European quality standard for pest management services. For more information or to book a free survey or cost comparison go to www.cleankill.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

I was so impressed with Cleankill

I was so impressed with Cleankill - they meticulously cleaned my balcony which was covered with pigeon poo, installed a net and even though I didn’t ask them to they pressure washed the windows and even fixed the latch on the balcony door which has been broken for ages! They were also very friendly. I wouldn’t hesitate to recommend them.

August 27, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you so much for the great feedback Amy and recommendation. We always try to go the extra mile for our customers.

Rated 5 out of 5 stars

Very experienced and knowledgable crew

Very experienced and knowledgable crew. Professional and good after sales follow up. Wld definitely recommend.

August 3, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you for the review. We really appreciate it.

Rated 5 out of 5 stars

This company are very professional and…

This company are very professional and knowledgeable. They are also very understanding and empathetic. If you are looking for a quality job to be done, I would highly recommend them.

August 9, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Mrs Bowes Thank you very much for the recommendation. We are so pleased you were happy with the service.

Rated 5 out of 5 stars

Very professional and thorough

I have used Cleankill many times and they have also been very knowledgable. efficient, helpful and thorough in their work. They have always come across professional and I would not hesitate using them again.

August 7, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Cathy Thank you very much for the feedback. We always strive to be efficient, helpful, thorough and professional so it's great to hear about your experience.

Rated 5 out of 5 stars

Goodbye birdie

A gap in the soffit board in our 3 story house had been causing problems for years with birds nesting there.
Cleankill Pest Control arrived on time and quickly boarded the hole very efficiently which will see an end to this problem.
We were delighted with speed and workmanship

July 30, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Ian We pride ourselves on being quick and efficient so it's brilliant to hear your positive feedback. Many thanks Paul

Rated 5 out of 5 stars

Wasps' nest stops reroofing

We were having our house reroofed. The roofers discovered a wasps' nest and had to walk off the job because they were being badly stung. I called Cleankill with urgency; they were calm and reassuring, took my details, and within half an hour Josh the technician from Cleankill arrived at our house. He treated the wasps' nest very effectively, and the roofers were back on the job the next day. Thank you, Cleankill! What a great service.

July 31, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you very much for taking the time to let us know how pleased you were with our service. We are so glad Josh was able to solve your wasp problem.

Rated 5 out of 5 stars

Excellent service as always

Cleankill have just completed a full netting replacement across two office buildings - job completed to their usual exception standard, on time with no issues whatsoever. I cannot recommend them highly enough and for this reason, have retained their services for many years and shall continue to do so.

June 12, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Carol Thank you very much for the recommendation. We always strive to do our very best and look forward to working with you in the future. Paul

Rated 5 out of 5 stars

A job well done

A job well done, thank you Sam, Russ & Phil for ensuring our church is now a pigeon free zone, we are very pleased.

May 3, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you for your kind review Carole. We are delighted to have solved your pigeon problem.

Rated 5 out of 5 stars

Good service and effective solution

Cleankill responded promptly to my enquiry concerning herring gull nuisance incurred over the two previous years. The solution proposed and implemented to prevent nesting on my roof was to fit wire mesh cages on top of the chimney stack and across the valley behind the stack. This has proved to be effective,

February 19, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you for your review John. We really appreciate your feedback John.

Rated 5 out of 5 stars

Cleankill came to our rescue today just…

Cleankill came to our rescue today just in time to prevent a pair of territorial gulls from using the one remaining area on our roof (behind a single pole on which our satellite dish was attached to the chimney) on which to build a nest. We realised it was imminent and made an emergency call to Cleankill who sent out Sam to survey the scene. He very quickly assessed the situation and was able to call in Phil and Russ who were in the area. The offending part of the pole was cut away, leaving nowhere for the gulls to rest their nest!! We have already recommended Cleankill to our neighbours as we couldn't have wished for a better service. Thank you Cleankill - top marks!

May 2, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you very much for your kind words about our service. We were very pleased to help.

Rated 5 out of 5 stars

Second time I've used Cleankill for…

Second time I've used Cleankill for Bird control at one of my properties. Arranged everything very promptly and job finished to a high standard. Russ/Phil are also very nice chaps who carried out the work. Kept up to date and arrived on time. Will be using again if I ever need more Bird Proofing!

April 19, 2024
Unprompted review
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Reply from Cleankill Pest Control

We really appreciate your feedback Harry and are delighted that you were so pleased with our work.

Rated 5 out of 5 stars

Gulls nesting on our roof? No Thank You!

There is a considerable problem with Gulls nesting between chimney pots and the roof tiles in our road. I wish them no harm but prefer to avoid them nesting on our roof! I really do recommend this company. From the initial inspection by the Surveyor, Sam Boylett to the subsequent supply and fitting by Russ and Phil of 2 tailor made cages behind the chimney stacks you feel you are in safe hands. All three members of the team we met were friendly, knowledgable and skilled at what they did. The work was done with little fuss and no mess left behind when the job was done. I'd happily use them again and have no hesitation in recommending them.

April 17, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you very much for your feedback and recommendation David. We were pleased to be able to help.

Rated 5 out of 5 stars

Great service from Russ and Phil

Great service from Russ and Phil, swiftly done without any problems. Thoroughly recommended.

April 12, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you Mr Brown for your five star review. We really appreciate the feedback.

Rated 5 out of 5 stars

Pigeon problem solved

Remarkably efficient, quick, reliable, and friendly as well. Very reassuring.

March 22, 2024
Unprompted review
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Reply from Cleankill Pest Control

Many thanks for your kind review.

Rated 5 out of 5 stars

Cannot recommend Mark enough

Cannot recommend Mark enough, brilliant customer service, very accommodating. We won't hesitate to use cleankill again.

April 1, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you very much Maya. We really appreciate your feedback.

Rated 5 out of 5 stars

Professional and helpful

Professional and helpful. Would definitely recommend.

February 27, 2024
Unprompted review
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Reply from Cleankill Pest Control

Thank you for your recommendation, we really appreciate it.

Rated 5 out of 5 stars

First Class

Excellent response and service from this company and my issue was resolved from first contact to completed job within 24hours!

January 18, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Shirley Thank you very much for your kind review. We're very happy that we were able to help you and solve your problem so quickly. Best wishes Paul

Rated 5 out of 5 stars

Bye, bye Dorris the rat and friends

I have had a rat infestation in my cavity walls for three months and the council and another company made no progress. A friendly plumber recommended CleanKill, I'm truly impressed. Sam Boylett, the surveyor came within 24hrs and it was lovely to be given a half hour window for the visit to start. Prompt arrival and so thorough, during the survey Sam listened to my findings/and messy history. He then politely left no manhole cover unlifted. His skillfull eye recognised the mussy poo signs that had been overlooked by others. I wouldn't hesitate to use this company again. I was at my witts end, now I have hope.

January 11, 2024
Unprompted review
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Reply from Cleankill Pest Control

Dear Claire rat infestations are absolutely horrible and we know how stressful it can be. We're really pleased that a plumber recommended us and that Sam was able to help you. Sam is very experienced and you are in good hands. Best wishes Paul

Rated 5 out of 5 stars

Professional, honest and very helpful

Mark was very helpful and honest. He came out to do a free survey to ensure we weren't paying for anything that wasn't necessary. He took time to talk through what he was looking for when trying to find an entry route for rats under the house. He then put us in touch with a drain company with whom we had a similar experience and we were relieved there was a cheaper solution than we feared. Everyone was professional yet friendly and sympathetic.

December 5, 2023
Unprompted review
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Reply from Cleankill Pest Control

Dear Marsha Thank you so much for your feedback about Mark. All our staff pride themselves on being honest and highly professional. We're glad you didn't have to spend any of your hard earned money unnecessarily. Best wishes Paul

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