CMTIA Reviews 

979
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and speed of the service, finding the process quick and straightforward from application to renewal. Many reviewers praise the website and online platform for being user-friendly and efficient, making it simple to manage their subscriptions. Customers consistently find the pricing to be very reasonable and competitive, offering great value and peace of mind for the cover provided. Reviewers appreciate the reliable service and the helpful reminders for renewals, ensuring a seamless and continuous experience over many years. Many customers express long-term satisfaction, consistently choosing this company for their insurance needs due to the overall professional and efficient approach.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, speed, and... See more

Price

Customers consistently report positive experiences with pricing, finding it competitive and reasonable for... See more

Subscription

Consumers find subscription renewals to be a positive experience, often describing the process as easy and... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased Public Liability insurance 3 years in a row. Phoned to change area I trade in to be UK wide as I just had my local area included. Customer service agent was amazing. Within a minute,... See more

Company replied

Rated 5 out of 5 stars

My Insurance for exhibiting at Craft Fairs was arranged very quickly, and in this instance there was no excess on the policy, as there has been with others I looked at. The premium was reasonable. A... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ As a new author and self-publisher, I recently took part in my first selling event. Just days before, I found out I needed liability insurance — something I hadn’t planned for. Thankf... See more

Company replied

Rated 5 out of 5 stars

There was a blip whilst I was trying to sort out new insurance with a person, rather than online. So, I decided to try online, after which a man phoned to apologise for the problem and ask if he could... See more

Company replied


Company details

  1. Liability Insurance Company

Written by the company

CMTIA is one of the largest providers of Public, Products and Employers' liability insurance for market traders, craft fair traders and traders at any licensed stall-based events across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(979)

277 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to renew

Easy to renew, good cover and just product I needed. Been with them for years.

January 3, 2026
CMTIA logo

Reply from CMTIA

Thank you so much for 5 stars and your continued support!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️From Book Table to Business — CMTIA Had Me Ready

⭐️⭐️⭐️⭐️⭐️
As a new author and self-publisher, I recently took part in my first selling event. Just days before, I found out I needed liability insurance — something I hadn’t planned for. Thankfully, CMTIA made the process incredibly easy. Within a few clicks, I had exactly what I needed. The site was clear, the instructions were simple, and the whole experience was refreshingly straightforward.

And the price? Hands down the best I found — affordable, but it didn’t feel cheap. The whole service felt solid and professional from start to finish. Highly recommended.

Having that peace of mind meant I could focus on the event itself — and because of that, it was a success.

December 13, 2025
CMTIA logo

Reply from CMTIA

Thank you for your 5-star review! We are happy to hear we could provide you with peace of mind

Rated 5 out of 5 stars

Brilliant

Brilliant . Very fast and I am insured ! 😇

Thank you

December 3, 2025
CMTIA logo

Reply from CMTIA

Thank you for your brilliant review!

Rated 5 out of 5 stars

Great cover

Great cover, easy process and very competitive on price, highly recommend!

November 3, 2025
CMTIA logo

Reply from CMTIA

Thank you for your great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look