Compare Parking Deals Reviews 

193
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Returned from holiday and despite having to wait over 2 hrs and being continuously lied to, the car could not been delivered due to no drivers being available. Had to get a taxi to where the car was p... See more

Rated 1 out of 5 stars

Absolutely a SCAM! AVOID!! We booked the 'meet & greet' service and finished payment through their website. We called hundred times to the number which provided by Compare Parking Deals, but... See more

Rated 1 out of 5 stars

Enigma at Heathrow is the worst airport parking ever, absolutely con men. Late to pick my car, made me miss flight then when I arranged another flight refused to honour my original booking, wanted to... See more

Rated 1 out of 5 stars

STAY WELL CLEAR!! BOOKED THREW THESE ONCE BOOKED THEY TELL YOU THAT YOU NEED TO RING THEM 30 MINS BEFORE ARRIVAL SO DID JUST THAT THE PHONE JUST KEPT RINGING AND RINGING FINALLY THEY PICKED UP AND ANS... See more

Company details

  1. Parking Lot
  2. Valet Parking Service

Information provided by various external sources

We take the pride for our customer service as we deal with queries and complaints professionally and promptly always. we visit car parks personally to ensure the security measures. For our customers piece of mind we make sure that parking operators insu...


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1.1

Bad

TrustScore 1 out of 5

193 reviews

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1.1

All reviews

(193)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Cowboys

(My husband’s review of our experience - please do not even consider using these cowboys)

DO NOT USE THIS COMPANY
Getting my car back was a ***COMPLETE DISASTER***

They say to call when you land and the car will be with you in 5-20 minutes.

I called and then waited 20 minutes for nobody to arrive. I called again, another 20 minutes and nobody arrived.

I had to call again, and again, and again...

After an HOUR stood in the cold I complained and was promised a call back. Nobody called.

I rang them again... and again…

An hour and a half after I first rang the car shows up with a scratch all down the driver door and a totally, completely flat tyre. The guy who dropped it off didn't even stay to help me put on my spare wheel and instead just left me there in the dark.

It then gets even worse. As he had parked it in a quick stay car park I had to pay the £5 fine to get my car back out of the car park as it took me so long to put the spare wheel on by myself

When I called the company to complain this morning they have continued to hang up on me.

Having the puncture looked at in the garage today, something the rough size of a screwdriver went through the wall of the tyre meaning it is non repairable, also costing me a brand new tyre. I also suspect the damage was deliberate due to the size and placement of the opening.

Unacceptable in every respect. If they continue to ignore my calls I will have no option but to seek legal advice.

I also can’t help but wonder if rather than being parked in a secure location, my car spent my holiday dumped on the streets of Bristol and was as a result vandalized.

April 7, 2018
Unprompted review
Rated 1 out of 5 stars

***COMPLETE DISASTER***

Used this service for Bristol airport

Getting my car back was a ***COMPLETE DISASTER***

They say to call when you land and the car will be with you in 5-20 minutes.

I called and then waited 20 minutes for nobody to arrive. I called again, another 20 minutes and nobody arrived.

I had to call again, and again, and again...

After an HOUR stood in the cold I complained and was promised a call back. Nobody called.

I rang them again... and again…

An hour and a half after I first rang the car shows up with a scratch all down the driver door and a totally, completely flat tyre. The guy who dropped it off didn't even stay to help me put on my spare wheel and instead just left me there in the dark.

It then gets even worse. As he had parked it in a quick stay car park I had to pay the £5 fine to get my car back out of the car park as it took me so long to put the spare wheel on by myself

When I called the company to complain this morning they have continued to hang up on me.

Having the puncture looked at in the garage today, something the rough size of a screwdriver went through the wall of the tyre meaning it is non repairable, also costing me a brand new tyre. I also suspect the damage was deliberate due to the size and placement of the opening.

Unacceptable in every respect. If they continue to ignore my calls I will have no option but to seek legal advice.

I also can’t help but wonder if rather than being parked in a secure location, my car spend my holiday dumped on the streets of Bristol and was as a result vandalized.

April 6, 2018
Unprompted review
Rated 4 out of 5 stars

Don't book CAP meet and greet

Terrible service, avoid like the plague!
Booked CAP meet and greet from Heathrow and on arrival it took over an hour to get our car back. On questioning the delay they were full of excuses such as heavy traffic but there was none. If I could give this company zero stars I would

March 26, 2018
Unprompted review
Rated 1 out of 5 stars

Hapless Amateurs

I booked M&G car parking at Manchester through this company which was described as uniformed attendants with company ID. I was a little worried when I received the email following booking which provided a mobile number to call the company with collection at the short stay drop off point.

When i rang the number, the guy didn't have any knowledge of my booking and cut me off several times. He eventually rang back to say a driver would be waiting.

When I got to the airport there was nobody there. I called again but got no answer. My wife tried from her number but also got no answer. There were attendants present who were pushing us to move on. After about 10 minutes a guy turned up who was dressed for what could only be described as a Friday night out. I asked to see his company ID and needless to say he din't have any. He showed me instead his Bulgarian ID card and a piece of paper with someone else's details on.

I decided not to leave my car with this company and spent a considerable amount at the nearby on site car park.

There was no way I was prepared to leave my car with them.

I contacted 'Compare Parking Deals' after my trip and they said they would speak to the operator and get back to me. It's not surprising that after two weeks I haven't heard anything.

My advice is stay clear of this company and I wouldn't trust some of the 5 star reviews on this website.

January 7, 2018
Unprompted review
Rated 1 out of 5 stars

Got to airport at Manchester meet and …

Got to airport at Manchester meet and greet to find company had packed up thanks for on site security got me another company after six or seven phone calls got some money back but no offer of extra I had to pay out my holiday money told to email them so management could look at it still no reply please keep clear companies they use are not checked and cars are parked in pub car parks and side streets please keep clear

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

Looking for parking looked after my car …

Looking for parking looked after my car during my holiday.My flight was delayed and they were very supportive of the situation.They were responsive to telephone calls and steve who picked us up was very helpful and sympathetic to our circumstances.Thank you for everything.

September 22, 2017
Unprompted review
Rated 1 out of 5 stars

Simply do not use this company

Simply do not use this company. They are utterly unprofessional - website, emails, bookings come with errors/typos/mistakes and they have no understanding (or at least practice) of Consumer Contracts Regulations. They will not address questions from customers in emails and will charge fees where they are not entitled to do so. I luckily got (most of) my money back when I cancelled this booking - but I only cancelled due to the complete unprofessionalism and real lack of authenticity I could see in the booking once it came through to me. I then started researching the company and read (exclusively) terrible reviews. Spend a couple of pounds more and use someone professional and don't risk your car...
Amendment: Also at least 1 of the previous reviews below is from an employee of the company.

September 6, 2017
Unprompted review

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