Cornish Tea & Cornish Coffee Reviews 464

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the superb taste and high quality of their teas, coffee, and hot chocolate. Many appreciate the natural decaffeination process and the absence of plastic in the tea bags, making their offerings stand out. Reviewers frequently commend the excellent service, noting the ease of ordering, quick response times, and prompt delivery of well-packaged items. However, some people mentioned issues with product quality, such as sliced tea bags or stale coffee. A few other people also felt that the packaging could be misleading, with tins appearing half full despite containing the correct weight. There were also isolated instances of items not being received or parcels arriving damaged, requiring replacements to be sent.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the great taste of teas, coffees,... See more

Quality

Consumers find quality to be positive, with many praising the great taste and value of products like tea,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick and prompt... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting its speed and reliability. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.

Company replied

Rated 5 out of 5 stars

Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more

Rated 5 out of 5 stars

Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more

Rated 5 out of 5 stars

All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent


Company details

  1. Beverage Distributor

Written by the company

Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Best Tea in the World !! 🙂

We enjoy your tea very much and we believe it is the best in the world, which is why we order it from North Carolina!
Customer service is great and shipping to the USA is fast! Thank you !! 🙂

August 29, 2025
Rated 5 out of 5 stars

Excellent tea

Excellent tea. Easy ordering and quick delivery. Tastes delicious. Would highly recommend.

July 29, 2025
Rated 5 out of 5 stars

Nice Tea

I've had there teas a few times when I've been out and about at different cafes etc. I liked their tea so I decided to buy some for myself. Very nice

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant tea bags

We bought 240 Cornish tea bags because my wife can't bear the tang from other makes but these were 100% good no after taste no dust in cup would highly recommend maybe dearer but worth every penny

May 16, 2025
Unprompted review

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