The Cotswold Company - Chelmsford Reviews 80

We received a warm greeting from the sales assistant, and were given room to browse without any fuss. We knew what we wanted, and the young lady was able to guide us with regards to price, availability, and any discounts available in the summer sale. The whole process of ordering was very smooth.

Another purchase from The Cotswold Company.
Timely delivery and message updates on text of anticipated arrival.
Great guys put the tables together and the packaging all gone - so worth paying that bit extra… !

Leonora and the manageress were both excellent; polite, efficient and a pleasure deal with. Thank you

The sales consultant ,was extremely professional and helpful ,extremely polite.

The store is bright and welcoming and the staff friendly. Helen was very helpful. She printed the dimensions of the desk we wanted to order and got a tape measure and compared it to the different desk they had on display. This really helped make our selection. I recommend this store whole heartedly.

Very helpful

A friendly welcome. Help and support when we needed it but not pestered by staff. Found the items I was looking for quickly and easily, they were in stock. Also had positive chat with staff in general and those at the checkout. My wife says she breathes a sigh of relief when she comes through the door with the peace, tranquility and the lovely items to peruse while she is there. Also as a wheelchair user she has plenty of room around the displays for her to navigate around. So all round a positive visit.

Found the Cotswold Company on the internet and liked what I saw. Went to their Chelmsford Store and was very impressed. I purchased an extending dining room table and 6 chairs. The quality is amazing.
Leonora was an absolute star and went above and beyond in helping me from the sale through to delivery.
The delivery guys were fast, efficient, friendly and again a credit to the company.

Great shop, amazing helpful staff,
Felt so great to physically see and feel the furniture before we purchased.

A wonderful store and exceptional staff. So knowledgeable and helpful. Robbie was so friendly, helpful and provided us with a brilliant customer service. A credit to your store.

We purchased the sofas from the Chelmsford store and were delighted with the service - we were greeted by friendly, helpful staff who patiently assisted with our big decision.

Robbie was very helpful,
He was polite and knowledgeable, it’s an excellent showroom and a great location I would definitely recommend.

Extremely helpful lovely friendly staff. They make shopping in their store an enjoyable experience

The customer service is excellent

Watsap video tour of the show room by Yujung so I could see the actual piece.

Wonderful helpful and knowledgeable staff in the showroom and delivery

Easy to order by talking to Helen in the showroom

Fantastic quality product, solid, beautiful perfect fit in my room.

Good communication prior to delivery.

Expertly and assembled by the cotswold delivery team Andrew and Janes

The store was beautiful, we draped different fabrics over the sofa we had chosen so that we could feel the materials and see exactly what the upholstery would look like in person, rather than guessing with an online purchase.
Helen was very informative and helpful, laid back with no hard sells.

We saw exactly what we were looking for and were served by a most helpful and cheerful lady. An enjoyable experience.

Very helpful staff, both in showroom and delivery. Lovely products, well-made and sturdy.
Thankyou to you all for your help.