Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++
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See what reviewers are saying
Excellent customer service from Joanne, both from our initial phone chat to our visit to your beautiful store in Knutsford. Joanne carefully pinpointed our needs and aspirations for a supportive high... See more
Company replied
Ryan and Satar delivered our furniture with care and efficiency. It was neatly unpacked and put in location, they were polite and willing. We were delighted! Ordered from Knutsford showroom, delivered... See more
Company replied
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... See more
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
King Street 127, WA16, Knutsford, England, United Kingdom
- 01565 364815
4.8
Excellent
148 reviews
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Excellent customer service
From the moment we walked in the store Brian was extremely helpful without being overbearing. Nothing was too much trouble and the advice we received was very much appreciated.
January 24, 2026
Unprompted review
Reply from The Cotswold Company - Knutsford
Good afternoon Chris,
We're happy to hear that our assistance was helpful and appreciated without being overwhelming. Thank you for sharing your positive experience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality furniture within a beautiful…
Quality furniture within a beautiful store, the ladies were very professional, friendly, knowledgeable and very helpful.
This was our first visit and we will certainly visit again
January 22, 2026
Unprompted review
Joanne at Knutsford was really helpful
Joanne at Knutsford was really helpful. Made shopping easy
January 20, 2026
Unprompted review
Ive had a Breakfast Bar Island…
Ive had a Breakfast Bar Island delievered and I cant praise the company enough.The craftmans ship and quality is stunning.I highly recommend the company extremely proffesional with excellent service from start to finnish.
January 22, 2026
Unprompted review
Helpful team at Knutsford
The team at Knutsford were very helpful. I was going to spend a further £7000+, but the delivery structure slammed the brakes on and I would need to look elsewhere!
January 19, 2026
Unprompted review
A lovely store with exceptionally…
A lovely store with exceptionally friendly and helpful staff. The customer service was phenomenal, and we will certainly be returning. Thank you for such fantastic service.
January 18, 2026
Unprompted review
Friendly and helpful staff
Staff member was very helpful, informative and I didn’t feel rushed. Beautiful store and lovely buying experience
January 17, 2026
Unprompted review
I visited the Knutsford showroom and…
I visited the Knutsford showroom and spoke to a lady called Sara who was very informative. Unfortunately when I called back to order a sofa I spoke to a lady called Kate who did not seem to know how to handle an order for a customer,was very brusque on the phone and eventually I put down the phone as she said she had to consult someone to check the order process-this was for the 3rd time !!
January 15, 2026
Unprompted review
Reply from The Cotswold Company - Knutsford
Good morning Rosemary Van Ross,
Thank you for taking the time to share your experience with us. I’m glad to hear that your visit to our Knutsford showroom with Sara was informative.
I’m very sorry to hear about your experience when placing your order over the phone with Kate. This is not the level of service we aim to provide. Please be assured that your feedback has been raised with the Showroom Manager, and additional training will be provided to ensure our team is confident in handling customer orders.
We appreciate your patience and understanding, and we hope to provide a much smoother experience in the future.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Absolutely beautiful store
Absolutely beautiful store. Perfect sales people. Love the set up and the goods on show. Thank you x
January 15, 2026
Unprompted review
Excellent friendly staff who are very…
Excellent friendly staff who are very knowledgable and helpful
January 13, 2026
Unprompted review
Really lovely lifestyle store
Really lovely lifestyle store. Great designs at an affordable price.
January 3, 2026
Unprompted review
Amazing Cotswold Knutsford
Sylvia at Cotswold Knutsford provided exceptional service. She helped us find the right dining table and accessories with a patient, no-pressure approach
January 3, 2026
Unprompted review
Reply from The Cotswold Company - Knutsford
Good morning Shilpa Wahal,
We're happy to hear that you had such a positive experience. It's wonderful that our team member provided exceptional service and helped you find the perfect items with a patient approach.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kate was fantastic and then when we…
Kate was fantastic and then when we called to order more furniture the gentleman I spoke to over the phone was equally amazing. Thanks so much
January 2, 2026
Unprompted review
Reply from The Cotswold Company - Knutsford
Good morning Liandra Luna,
We're happy to hear that you had such a wonderful experience with our team members and ordering more furniture. Thank you so much for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Extremely helpful staff…
We found the sale assistant extremely helpful. We had a query and he dealt with this for you. Excellent service and we will be certainly be going back.
December 28, 2025
Unprompted review
A well thought out and beautifully…
A well thought out and beautifully presented store. We engaged with 4 different members of staff and in each case they represented the Cotswold brand to a high standard.
December 29, 2025
Unprompted review
Xmas browsing
Warm greeting on entering the store. Friendly approachable staff.
December 20, 2025
Unprompted review
Great service in store
Great service in store, good delivery. My house looks fantastic
December 11, 2025
Kate was extremely helpful regarding…
Kate was extremely helpful regarding our bench purchase having had a very unsuccessful attempt of buying from another company it was so nice to find someone helpful and we will now receive our bench before Christmas.. thank you
December 15, 2025
Unprompted review
Reply from The Cotswold Company - Knutsford
Good afternoon Joanna Rostron,
We're happy to hear that the bench purchase went smoothly. We appreciate your positive feedback and are so glad we could deliver your bench before Christmas after the previous experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, excellent quality of furniture
December 14, 2025
Unprompted review
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