Currie Motors Group UK Reviews 

Went to Service and Maintenance in Isleworth last week to sort out a problem with my 10 year old Toyota. Have been going there for about 8 years and they’ve always been very helpful, courteous and also a very cheerful bunch. They’ve also taken the kinder view of my car predicaments whereas my experience of others has been less understanding. PS They like dogs!

Fantastic service received from Kam and his team at Kingston branch of Toyota went above and beyond wouldn’t go anywhere else 5 stars 🌟

Currie motor Isleworth is one of the great place , who really care their customers. Service always excellent especially Chris De Bruyne at isleworth is an outstanding person. Chris is highly professional, very nice attitude who really knows how to make person happy. 5 stars completely deserved 🌟🌟🌟🌟🌟.
Best in UK 🇬🇧.

Jason and the team at Currie Motors Isleworth were super helpful, my vehicle was ready and waiting within 5 minutes of my arrival. Great service all round!

Excellent and fast service. New, clean and energy efficient hybrid cars. We have been using them since 2015 and would highly recommend them.

Friendly and helpful customer services especially Mr Chris De Bruyne who was extremely friendly and went extra mile to ensure I receive my car on time

I have been taking my car to Currie Motors Isleworth for servicing since 2008 and have always been extremely pleased with the results. Even after moving 46 miles away, I refuse to go anywhere local. Not only they do they do a thorough job but they go the extra mile for their customers. While your car is being serviced they update you from time to time on the status which is very good customer service. Their staff are extremely friendly and make you feel at home. During my most recent visit, Chris, Emily a Rhiannon took very good care of me and made me feel so welcome. Waiting for my car to be serviced was not a hassle at all but a real pleasure. I must mention Gavin, a thorough gentleman. He was a real life saver when I had a bad experience in the past with my car due to my own fault. That is impeccable customer service from Currie Motors Isleworth.

Dealing with Jason and his team at Isleworth was yet again the perfect hire experience. Professional and caring. Wouldn’t go anywhere else!

I handed my vehicle to Currie Motors on 23/7/2025
The vehicle still under warranty
The fault was that under a cold start the engine will struggle to run smoothly and starts giving nocking noise for a minute or two.
The technicians confirmed the fault but couldn't established and fault code stored into the vehicle ECU
So the technicians suggested to open the injectors port assuming they might find out what caused the noise to happen.
I agreed under the warranty
The technicians opened the injectors ports and stated that the vehicle might experience mis fuelled (diesel instead of petrol) and the injectors are dirty therefore the customer need to replace 4 new injectors
The customers need to replace EGR Valve
My vehicle only done 43000 miles and its Hybrid petrol plus I found out the diesel nozzle in petrol station doesn't fit in the gate of the petrol engine
Afterwards they change the statement from diesel mis fuelling to another assumption of might the petrol has been contaminated causing the vehicle to struggle on the cold start!
So, the technicians were bringing different assumptions every few days as the vehicle left with their holding from 23/07/2025 to 06/08/2025
After contacting the service Manger at Isleworth branch where the vehicle held I received an email where advising me to re-open the injectors again and send the for testing!
I told the service Manger why you would not test the injectors when you open them at the first diagnosed?
No answer was given by the service manager only the answer that if i want to collect my vehicle I need to pay 378.24 £
This amount for injectors seals and labour for taking the injectors out and assuming they are faulty by visual eye sight!
I had several emails with service Manger but insisted for me to pay the total amount and this wouldn't be covered by the warranty!
And if I would like the team to test the injectors then they need to re-open the injectors again and send them to the testing third party company which add an extra cost again!
On the next day early morning a lady called me from Currie Motors to if I was satisfied with the service or not
I answered No I am not satisfied at all and I was forced to pay 378.24 for visual testing and expecting and suggested to replace 4 injectors with EGR and Afterwards they move next step of assuming and theories without gathering any faulty Codes or even without spending the injectors to the testing machine!
With this assumptions and missing a guidelines of professional repair made me feel I am taking my vehicle to a private garage where he has no experience just looking to rip off customers by putting assumptions after assumptions and added extras cost to the customer and Afterwards the customer take the vehicle without been repaired!
After the phone call today morning asking about my satisfaction they promised me they will deal with the matter seriously as something went wrong during the diagnosis I answer I would welcome that.
After that I was expecting a senior from Currie Motors to contact me but sadly I have been contacted by the same desk service where he is not authorised to resolve the matter to a satisfactory situation
I raised the complaint within Currie Motors through the service Manger but refused to provide me with the information and the guidelines where to take the complaint further either with Currie Motors or with Toyota UK or any place they corporate with and only I have to use the online information which I am not sure if this right!
Currie Motors your work wasn't professional.your work was under visual judgement and you refused to take any responsibility if I change the injectors and the EGR the problem will be resolved? The answer was NO.
They said they would keep changing parts until they fix the issue and the cost all on me!
I am a disabled man with severe heart complications the lack of acting professionally left me with unstable health issues and stressful specially when you see people ripping you off and the choice to pay or not handed your vehicle back.
Pay for untested injectors and pay for unknown fault and pay assuming and theories to escape your warranty!
Does the service Manger aware if any vehicle has defects with 4 injectors that vehicle will never be able to start?
Does the service Manger aware if the injectors faulty or the electronic EGR faulty in the Hybrid vehicle will show the fault straight on the dashboard of the vehicle of an engine light orange or red ?
Does the service Manger aware this is 2020 Toyota Rav4 and record every operation and even this vehicle record my driving performance?
Just an update to the reply by Sophie
I didn't decline any further investigation and emails proof that.i declined any further cost as this investigation should been done at first stage to avoid unnecessary cost.I corporate with you fully

First class friendly and professional assistance from Rhianna the reception service manager at Curries Isleworth and Emily on the service reception desk. Due to an oversight on my part, over a two year period I'd paid for two services that were covered by a used vehicle service package. Once I realised this both Rhianna and Emily ensured I received a full and prompt refund.

Curries Isleworth always provide great customer service. Chris was excellent and provided good communication with updates on my car service throughout the day. He also kindly lent me an umbrella which saved me getting drenched in the rain! They’re a very friendly and professional team who I trust to keep my car in order.

Recently purchased the Toyota Approved Used car, the whole experience was really good!! Michal is an absolute star, he made sure we are happy with all the details at every step of the purchase process and even afterwards! The whole Team made sure we are happy with our car and helped us with all the queries in an efficient and kind way. Can’t recommend enough!!

Great service from Chris and the team at Currie Motors Isleworth. I was kept in the loop every step of the way, which I really appreciated. Chris was friendly, efficient, and made everything easy from start to finish. On top of that, he even offered me a service option that’ll be really useful down the line – a nice bonus I wasn’t expecting!

Chris was very polite and respectful. Good service.

Currie motors ware, are the best company to hire cars from, I’ve used them on a number occasions and never had any problems, the cars are very clean, lovely to drive, the staff go up and be on to help customers, so polite, Alex dropped the car to my home address and he picked it up, he’s very polite and happy to help, can’t fault anything with them, definitely going to carry on using them.

Thank you Currie Motors Ware Team!

Currie Motors Ware team have sorted me out at short notice on 3 occasions over the past few weeks. Providing a slick service and also an upgrade.

The cars hired were clean, clearly well looked after and professional.

Its a no brainer for them to be my go to service in the Hertfordshire area.

Thanks Again

I recently purchased a car from Currie Motors Toyota in Kingston, and I couldn’t be more pleased with the entire experience. From the moment I walked into the showroom, I felt welcomed and well taken care of.

A special thank you to Senior Sales Executive Antoun Issa, who made the process smooth, transparent, and stress-free. Antoun was extremely knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He took the time to answer all my questions, explain every detail clearly, and ensured I was comfortable throughout each step of the purchase.

His professionalism and customer-focused approach truly stood out. I never felt pressured at any point, and he went above and beyond to make sure everything was in place for a timely.

If you’re considering buying a car from Toyota, I highly recommend visiting Currie Motors Kingston and asking for Antoun Issa. You’ll be in very good hands.

Thank you again for a great experience!

Great service as always from the team at Currie Motors Isleworth. I was kept up to date at each stage which I appreciated. Friendly and efficient service.

Currie motors have been brilliant, when my van broke down they were very helpful and accommodating. They had the right van at short notice for me to carry on working, I have since hired cars from them to take trips to see my family. The vehicles are well maintained and always immaculately cleaned and the staff are polite and really helpful 👍

Currie Motors Toyota Isleworth is very good. You get the correct advice from them and they are trustworthy. A genuine car company that is professional and customer friendly. A truly understanding team.