Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,811)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Efficient, solved an unexpected problem with ease, clean, excellent time-keeping, polite. All round excellence.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

We were selling our house when the…

We were selling our house when the fridge freezer packed in. Dacombes came to the rescue and liased with the new owner to deliver, install & remove the old unit on the completion day afternoon.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful staff at the shop

Very helpful staff at the shop. Knowledgeable about the products and helpful without being pushy. The team who delivered the washing machine were extremely efficient. We were very impressed with the service and advice given .

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered with care

Delivered with care and installed. Delivery team were friendly and professional. Arrived in time slot provided. Would recommend and would be happy to buy from Dacombes again.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Really great installation

Really great installation. The gas fitter arrived first to disconnect and cap off the gas supply to the hob and freed the hob. Then the fitters arrived to install the induction hob. They even phoned to let us know they would be slightly delayed. They installed the hob, replaced all the drawers in the unit and took away the old gas hob. Very efficient and minimal disruption. I can definitely recommend Dacombes.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and range offered

Third purchase of kitchen goods from Dacombes this year. The service as before was excellent, both in store (thank you Paul) and by the delivery and installation team.
Good selection of equipment on site excellent communication throughout.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Beats the big high street suppliers by a million miles

So easy to click & order & then a call came through within 10 minutes to book delivery. My washer is located in a tight space & the 2 lads who delivered did a great job to remove old & fit new by removing & replacing a wooden doorway section. I run a letting agents in Broadstone and I always choose local as the service beats the big chains like PCWorld by a million miles!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Dacombes offers an excellent and…

Dacombes offers an excellent and efficient service from ordering a washing machine in the shop to the arrival of Ed and Joe with the new machine. The fitters were pleasant, competent men who carefully replaced our old integrated machine and refitted the door to the new hinges that were in a different place to previous. I was given an explanation as to how the machine works and am very pleased with the new machine and the customer service.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Very pleased to have purchased a washing machine from Dacombes,
very nice shop. All the staff were helpful and reassuring including the delivery and fitting.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

The company kept us informed of the…

The company kept us informed of the time line they would be delivering. The oven was installed quickly and efficiently. I would have no hesitation in recommending them. Dacombes is a firm local to us which is an added bonus.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Have bought from here before. As always great customer service ordered over the phone, very helpful. Delivery date to suit me and installed with no problem. Very efficient and polite. Would not shop anywhere else for electrical goods. Thank you.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and excellent service

On arrival in the shop I was warmly welcomed and given excellent advice about the purchase of a new washing machine. I learnt things I was totally unaware of. Delivery was swift, and the 2 fitters were friendly and very efficient. Highly recommend Dacombes.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Hi ...you were amazing and so helpful…

Hi ...you were amazing and so helpful ..from my call to you inquiring if you have in stock the freezer and as a matter of urgency you even managed to deliver it that same day. The delivery men were again so helpful unpacking , disposing wrapping and positioning freezer exactly where we required. Thanks

October 6, 2025
Unprompted review

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