Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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5.0

All reviews

(1,811)

241 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great in-store service, so much we didn’t even consider when buying appliances before and brilliant installation service - great guys, very patient and considerate.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service…

We received excellent customer service both in the store and the delivery of the product into our house. We were informed by the fitters when they would be arriving on the day with approximate times - this was very helpful. The service delivery in our home was first rate. Hence we continue to be a loyal customer over many years.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great support

We decided to shop local to support the independent retailer rather than the impersonal Curry's. The lady that served us and advised on the deep freeze was extremely helpful and jolly. The price of the freezer was no more than the larger store. The freezer was delivered free of charge on time with the driver telephoning to let us know he was on his way. He was also very friendly and could see I was disabled so he unpacked it and put it where I wanted. I don't think you would get that service from a group.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Helpfulness

Helpfulness, friendly and tidy, nothing too much trouble. Thank you very much.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Another successful visit to the shop…

Another successful visit to the shop this morning.

Dacombes are always my first point of call if I want any electrical goods or advice. Always helpful, knowledgeable and listening, providing a cost effective solution without any sales pressure. Prices are competitive with larger retailers and the staff are patient with those of us who are less technically experienced. Thank you !

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

Friendly and professional service, on time and tidy far better than national companies tried. Within twelve - to 18 months Dascombes have replaced a Fridge/Freezer, A Dish Washer and a Washing Machine: each within a fortnight from date of enquiry.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

So prompt and efficient

This firm took all the worry out of buying a fridge freezer and installing it. The two young men installing it were fantastic and knew exactly what was needed to be done. Thank you Dacombes of Wimborne for putting our minds at rest. I will certainly be recommending you to everybody I know. Mary Jarvis

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Ed & Joe delivered and installed our…

Ed & Joe delivered and installed our new washing machine today. They also ran a cycle to ensure that the machine was working properly before departing. Quick and efficient service delivered with a smile and a fine example of the benefits of shopping locally. Many thanks again to all at Dacombes of Wimborne .

November 7, 2025
Unprompted review

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