Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,811)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Arrived on time. Handled cooker with care as quite a tight route to the kitchen. Very pleasant and helpful. Also sorted out our TV which had had a 'funny turn ' on the programming/computer part. Very knowledgeable delivery team. We were very impressed. Brilliant service will always buy from them.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Helpful information given initially from shop sales team.
The installation of the appliance went without a hitch
and the engineers were courteous and professional

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Can fully recommend

My first experience of using this company. Both sales and delivery/instalation staff were knowledgeable and customer friendly. Will use again when required.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

From initial contact to delivery and installation I had five star treatment

From my first phone call explaining that my 104 year old mum needed a new slimline integrated dishwasher i experienced professional and helpful advice. The small delay in getting the new dishwasher fitted was totally acceptable. The two young employees (Ed and Joe i believe) were polite, friendly and extremely helpful. They removed the old machine and very quickly assembled the new machine and put on the integrated door. They tested the machine and ran through the instructions with me before leaving. Very efficient and delightful young men.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

New Larder Fridge

Our old fridge needed replacement - Dacombes provided us with exactly the larder fridge that we needed at a competitive price
New unit was delivered as stated, unpacked and our old fridge taken away.
Great to have such a good supplier with parking only two minutes drive away

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service …

Having been customers of Dacombes before we decided to choose our new washing machine with them too ; as we knew we were delighted with their customer service and prompt delivery installation.
Again we were not disappointed.
The two men who arrived today to take away and plumb in our new machine were very cheerful , knowledgeable and respectful of our property. ( especially as they had to adapt for an unforeseen, minor installation problem ) .

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgable team.

Very knowledgable team.
Efficient company, who do what they say. Honest prices, installation and removel service which is very reasonable.
There is no reason to not shop with this company. Wouldnt go anywhere else.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

On time

On time, clean, tidy and very friendly. Would recommend to anyone.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend

We ordered a smart tv online, got a phonecall 30 minutes later to arrange delivery. It arrived, all set up and the old one and packaging taken away.
The chap was so polite, efficient and helpful with showing us how to use it.
Would thoroughly recommend

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Bosch Washer Dryer

We are very happy with the washer dryer we bought from Dacombes. Excellent service from purchase to delivery. Professional experienced staff who do a thorough job

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great

All very straightforward from start to finish and the delivery men were very helpful and friendly.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and great to be able to talk directly to the shop rather than getting stuck in automated call centre hell! I called to check delivery date before ordering and they were able to deliver the product I needed really quickly. Delivery drivers were also great too.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, quick, friendly, good value. It would be impossible to get better service anywhere. Thankyou very much

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

Edd and Lee were professional, friendly and efficient. Arrived timely having phoned beforehand. They moved one mounted tv and installed another and cleared up as they went. Wouldn't hesitate to recommend. Ty.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend this store 100%

We needed a new fridge freezer and had in mind what we would like. The shop didn’t have any in store but the very helpful, friendly staff showed us what they could get in for us. They also price matched the one we chose and sorted out delivery and installation and took away of the old fridge freezer.
Delivered very quickly at exactly the time stated, installation guys were careful and didn’t rush making sure they did a good job. We are very pleased with the whole service from ordering to installation. Will definitely use this store again.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic chaps came to fit washer, dryer and freezer. Nothing phased them. Polite and just got on with the job, very clean and tidy. Would 100% use again.

December 11, 2025
Unprompted review

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