DigitalVolcano Software Reviews 106

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing service I needed to reconnect with my account to upgrade with a discount. Sent email on Easter Friday - reply came next day resolving issue. I was hoping for a response on Tuesday after easte... See more

Rated 5 out of 5 stars

The support delivered by the Digital Volcano Software support team is exceptional. I had a billing issue which they addressed for me which resulted in a massively positive outcome overnight - the only... See more

Rated 5 out of 5 stars

I wrote Support with some basic questions about how some features in Duplicate Cleaner Pro 5 worked. By the next day, I had very good answers to my questions in my email inbox. That is so helpful to... See more

Rated 5 out of 5 stars

I was loosing my mind over how every dupe finder tool I'd look at online was either slow or finnicky or most importantly relied on manual selection of files without proper options to for example "sele... See more

Company details

  1. Software Company

Information provided by various external sources

DigitalVolcano Software - we make useful stuff. Find duplicate files with Duplicate Cleaner. Search and Replace across files with TextCrawler.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

The best, period.

I was loosing my mind over how every dupe finder tool I'd look at online was either slow or finnicky or most importantly relied on manual selection of files without proper options to for example "select all dupes in this folder that also occurr outside this folder". This software literally blew my mind! I gladly aquired the pro version one hour into my first big scan and after two more of waiting (Library size 1.5TiB, MD5 comparison - that's real good) got rid of about 360gb of duplicate files. An absolute beast! This tool is gonna save me from going insane over my data

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Powerful Tool

Nowadays, when unstoppable cascades of duplicated information of all types flood us permanently, I think Duplicate Cleaner is a must-have tool to help us to provide some control of it and help in giving some needed order and structure to the information chaos.
This is a very powerful tool, very intuitive, and easy to use. I have been using it since 2020 and I´m very happy with it. Lots of drive space recovered along with peace of mind.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

I was offered a discount code for my…

I was offered a discount code for my upgrade to the latest version. When I went to check out I was not offered the ability to enter the discount code. I notified the company and they immediately refunded 25% of the price. Great customer service!

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

I was using the wrong email address…

I was using the wrong email address when trying to upgrade to Version 5 from Version 4 of Duplicate Cleaner Pro, and DigitalVolcano responded to me the very next morning with the information I needed to receive the free upgrade. Exceptional support and an amazing, exceptional product! DCP has made it easy for me to organize thousands of photos and remove duplicates. I couldn’t be happier with this product—super useful interface and fast and effective operation.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

excellent service

I had an issue with an automatic upgrade. The software service was able to solve my problem within minutes.
Thank you very much, this is the way I like it

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Support Prompt and informative.

I have a Canon EOS25D(Rebel3), it produces .CR3 files.
I asked about support from Duplicate Cleaner Pro 5 -Responce was within 8 Hours -Great.
Unfortunately file type not implemented yet!

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Too much hassle

I can’t register it.and I’m tired of trying. Please cancel my subscription

May 6, 2022
Unprompted review
DigitalVolcano Software logo

Reply from DigitalVolcano Software

Sorry you had trouble. We did offer to help but you wanted a refund. The refund has been processed.

Rated 5 out of 5 stars

Just what I wanted

Just what I wanted! A tool that can do it all when it comes to digging through my massive load of music files which WERE spread all over my hard drive. It was easy to decide what to do with the duplicates, even triplicates! I used the "try it out" version and bought it without having to lose the work I'd already done. So, try it, you'll like it!

May 2, 2022
Unprompted review

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