Amazing service I needed to reconnect with my account to upgrade with a discount. Sent email on Easter Friday - reply came next day resolving issue. I was hoping for a response on Tuesday after easte... See more
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The support delivered by the Digital Volcano Software support team is exceptional. I had a billing issue which they addressed for me which resulted in a massively positive outcome overnight - the only... See more
I wrote Support with some basic questions about how some features in Duplicate Cleaner Pro 5 worked. By the next day, I had very good answers to my questions in my email inbox. That is so helpful to... See more
I was loosing my mind over how every dupe finder tool I'd look at online was either slow or finnicky or most importantly relied on manual selection of files without proper options to for example "sele... See more
Company details
Information provided by various external sources
DigitalVolcano Software - we make useful stuff. Find duplicate files with Duplicate Cleaner. Search and Replace across files with TextCrawler.
Contact info
Leicester, United Kingdom
- www.digitalvolcano.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Prompt Response
Prompt, relevant response from tech support. Problem solved.
This really helps me save a lot of time
The best, period.
I was loosing my mind over how every dupe finder tool I'd look at online was either slow or finnicky or most importantly relied on manual selection of files without proper options to for example "select all dupes in this folder that also occurr outside this folder". This software literally blew my mind! I gladly aquired the pro version one hour into my first big scan and after two more of waiting (Library size 1.5TiB, MD5 comparison - that's real good) got rid of about 360gb of duplicate files. An absolute beast! This tool is gonna save me from going insane over my data
The program find and deletes most…
The program find and deletes most duplicates. Most importantly, customer service is excellent.
Powerful Tool
Nowadays, when unstoppable cascades of duplicated information of all types flood us permanently, I think Duplicate Cleaner is a must-have tool to help us to provide some control of it and help in giving some needed order and structure to the information chaos.
This is a very powerful tool, very intuitive, and easy to use. I have been using it since 2020 and I´m very happy with it. Lots of drive space recovered along with peace of mind.
Really fast and effective service
DV's staff were able to address my renewal/upgrade problem overnight on a Sunday. Excellent solution done with speed, couldn't ask for better.
Great product, awesome support!
James provided a quick and awesome resolution to an issue that I was experiencing, A+++++! Love the Duplicate Cleaner Pro 5 product, its freaking awesome!
I was offered a discount code for my…
I was offered a discount code for my upgrade to the latest version. When I went to check out I was not offered the ability to enter the discount code. I notified the company and they immediately refunded 25% of the price. Great customer service!
Activation Issue Solved
Had activation issue. Wrote DigitalVolcano. Got an immediate response. Solved issue. Quick, gracious, clear, and effective.
I was using the wrong email address…
I was using the wrong email address when trying to upgrade to Version 5 from Version 4 of Duplicate Cleaner Pro, and DigitalVolcano responded to me the very next morning with the information I needed to receive the free upgrade. Exceptional support and an amazing, exceptional product! DCP has made it easy for me to organize thousands of photos and remove duplicates. I couldn’t be happier with this product—super useful interface and fast and effective operation.
After I submitted my ticket for support…
After I submitted my ticket for support it was responded to quickly with sound advice which worked immediately.
excellent service
I had an issue with an automatic upgrade. The software service was able to solve my problem within minutes.
Thank you very much, this is the way I like it
Support Prompt and informative.
I have a Canon EOS25D(Rebel3), it produces .CR3 files.
I asked about support from Duplicate Cleaner Pro 5 -Responce was within 8 Hours -Great.
Unfortunately file type not implemented yet!
I auto-entered an old email address so…
I auto-entered an old email address so never got my license key. Fixed immediately once I contacted Digital Volcano.
Would buy from this vendor again.
Customer Service/Support was quickly…
Customer Service/Support was quickly responsive and explained features and options. Good work!
A Duplicate File finder isn't use often . . .
A Duplicate File finder isn't used often. But when necessary a good one is very helpful. With all the options that aren't difficult to use . . . This is one of the best.
Too much hassle
I can’t register it.and I’m tired of trying. Please cancel my subscription

Reply from DigitalVolcano Software
No longer had email for lost…
No longer had email for lost registration key, they fixed it quickly. Thanks to all.
Just what I wanted
Just what I wanted! A tool that can do it all when it comes to digging through my massive load of music files which WERE spread all over my hard drive. It was easy to decide what to do with the duplicates, even triplicates! I used the "try it out" version and bought it without having to lose the work I'd already done. So, try it, you'll like it!
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