Dignity Funerals Reviews 3,527

Not complicated. No pressure to buy. Well explained. Polite and considerate staff.

How helpful Sandra was .Answered my questions and didn’t rush or pressure me in any way .

It was just a really positive experience. I've dealt with Preston Ireland Bowker before so I know how professional they are. Alex was super to deal with and I came away knowing that I had things sorted for the future and it was a weight off my mind. Thank you.

Melanie at Horlicks in Longfield Kent arranged my husbands funeral and I was so impressed I went back to her to buy my plan

I purchased a funeral plan several years ago with Age Concern taken over by Dignity. Due to a recent death in the family and the problems faced I decided that a direct cremation with ashes returned to my daughter was kinder when she faced my passing. I was surprised I had to cancel my current plan and pay a cancellation fee. To have the plan I wanted, I had to start a new plan with a different department. Surely an amendment to my plan would have been more appropriate, a conversation with one person, no two, with an admin charge if necessary, and any refund to follow. No problem with the staff, just in my opinion the system is wrong.

Charles Embltons done my husband’s funeral weeks before my dads Neil Kelley was amazing all the way through again and on the day my dads funeral was simply amazing I must say thanks to Stewart aswell just amazing people would recommend them to anyone the support you receive all the way through is first class thanks from Kaitlin Tait

Hide bound with procedures!

Not every one is IT literate, anyway, not necessary.

very helpful & not trying to up sell any think else

So easy to talk to and took the time to listen to your wishes

I was asked by my gran to arrange a funeral plan for her I chose Dignity as when I first enquired I spoke with Karen mellerup, a lovely lady who conducted herself professionally but with a warm heart making me feel at ease as soon as we had spoken and was followed by a warm welcome when we met which helped a lot 5 out of 5 stars from me, Thanks again much appreciated.

Alicia made the meeting easy, very kind and professional, guiding us through every step.

Very thoughtful and compassionate staff. Edna was very good with my mum Alison Hope

Good customer service I would recommend dignity to my friends and family our family has used you in the past for my mum dad and sister thank you for all your help

Personalised, kind staff. Excellent communication, respectful and provided support to myself and my family throughout the time my mother was in their care.

We found Hinckley very helpful and very clear as to what we both wanted for our Funerals. The follow up from Dignity was first class with all the information. It could not have been better very pleased with the service so far and would highly recommend.

Staff very friendly and go out of there way to help make everything very dignified

I spoke to Heidi at the Teddington branch and she was really helpful and informative. Despite talking about a funeral plan she made the experience quite positive.

I used this company for my husband who passed away in December. They couldn't do enough to help me. And I was very satisfied.