DirectFootballShirts Reviews 53

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered the new man United third kit. Took 3-4 weeks for delivery and they didn’t respond to emails chasing it up. The shirt has turned up eventually, the quality is really good however the sizing is... See more

Rated 1 out of 5 stars

Orderd from here for Christmas present in November it's now January not even had a confirmation email or any sort of contact what so ever even after trying to contact them through email. Suppose shoul... See more

Rated 4 out of 5 stars

I was sceptical when ordering a 2018/19 shirt from this site for half the price of buying the shirt direct from the club shop, with the company based in China. The shirt arrived in just under 2 weeks,... See more

Rated 1 out of 5 stars

If I could rate this awful company any lower I would. They have stolen £123.93 from us after sending us two FAKE shirts that have since been returned but still no refund. No contact from so called cus... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Sportswear Store

Information provided by various external sources

Direct Football Shirts offer a range of football jerseys at amazing prices. World Cup 2018, Premier League, La Liga BBVA, French League 1, and Bundesliga. Free UK Delivery on all products!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

53 reviews

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Rated 1 out of 5 stars

Zero contact - tiny shirts

Ordered the new man United third kit. Took 3-4 weeks for delivery and they didn’t respond to emails chasing it up. The shirt has turned up eventually, the quality is really good however the sizing is ridiculously small. I ordered large, and as described they have sent an extra large as the sizes run small but my god it’s skin tight and not wearable . I’ve asked for a refund but I doubt I’ll get my money back. Stay well clear of these charlatans

September 11, 2024
Unprompted review
Rated 3 out of 5 stars

It's not a scam - but the products are made in China.

Look, I can't really fault this company much at all. When they didn't let me know that the shirt had been sent within the stated 4-5 days of the order being placed, I sent a query and demanded a response. I was sent a detailed statement re the despatch (from China) of the shirt, and the statement gave me progress reports that were correct. The shirt has now arrived and I am satisfied with its quality. One interesting item: the package label stated the value as being seven American dollars! One quibble: I was given the opportunity to state a player's name and number on the back. I chose ''Zouma 4'' from the offerings. Imagine my surprise when the shirt arrived with ''Zouma 44'' printed on it!
The company has now told me that it will send a replacement shirt, complete with the correct number.

April 20, 2023
Unprompted review
Rated 4 out of 5 stars

To be fair

To be fair, although the shirts were 2 weeks late and contact was sporadic, they did eventually arrive and were fine.

December 23, 2022
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company! Haven’t received my order from 3 months ago. With no reply or phonecall. Avoid at all cost

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give this company a zero I…

If I could give this company a zero I would. Ordered two kits in June. Still not received. They provided tracking info to say it’s delivered but it hasn’t been as I was on holiday. Proof provided I was away. Am now liaising with Trading Standards and everyone else I can think of

August 14, 2022
Unprompted review
Rated 1 out of 5 stars

Shirt mailed from China says it all

Ordered a Liverpool shirt. As soon as I ordered, a confirmation email came in to my mailbox indicating it would be mailed from China. Not a good sign. Then delivery delayed by two weeks. Further bad sign. But, unlike many others, I actually received a shirt in the mail. Came in a Nike bag, with official looking tags. Looks good at first blush, but the giveaway was the sizing - what probably is a medium was labelled as an XL. Should have checked TrustPilot first. Be warned!

August 9, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Take your money do not refund you!send you diabolical rude emails! They say take two months for a refund! I have the screen shot of emails

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

If I could leave no stars I would

If I could leave no stars I would. I ordered a shirt 3 months ago and its never arrived.
If you email them you get an automated responsed.
Rubbish and avoid at all costs.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

Obvious scam

Ordered a Forest shirt from here a few weeks ago but looks like this is a scam company as the website has now disappeared with no contact information.
If you have purchased from here i would recommend you seek a refund via paypal or bank.

June 7, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!!!! Rip of merchants!

I, like many others, should've read the reviews. Ordered my shirt in January and there's still no sign of it. No way to contact them other than the auto-bot chat, which I've never received a reply from. Quick enough to take my money, but can't even reply to me. Avoid FSDirect at all costs! A robbing company who should be liquidated and forced to pay back every customer they've ripped off!

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

Can’t give no stars

Can’t give no stars, clearly I didn’t research this company and wish I had. Took my money, never received shirt. No way of contacting other than email and they just go unanswered. Avoid at all costs

May 28, 2022
Unprompted review
Rated 1 out of 5 stars

Order

I ordered a shirt from them on the 31st jan 2022 and still no order ive tried emailing them many times no response at all , i biught from them through laybuy , laybuy have been brilliant trying to get in touch with them about my order and their not replying to them either they have said they are going to sort a refund out for me i wish i had never ever bought from this company total scammers !!!!

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

Useless company

I ordered 2 shirts for my daughter and husband 13th december bt they still have not come.i have messaged them on there website bt still no response.they are absolutly rubbish.will never order again.

January 11, 2022
Unprompted review
Rated 1 out of 5 stars

Scummy robbing b******s

Orderd from here for Christmas present in November it's now January not even had a confirmation email or any sort of contact what so ever even after trying to contact them through email. Suppose should have read the reviews before ordering this company needs taking down. Dirty scummy robbing b******s I wonder what the federal trade commission will say about this company a suppose we will find out. Every one please report if everyone who reports I've read on here so far they will be taking down instantly. B******s

January 11, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT GO ANYWHERE NEAR THIS COMPANY !!!!!!!!!!

Ordered a ajax 3rd kit football shirt with name and number on the back. Ordered it on October 10th and shirt didnt arrive until mid November. Shirt looked genuine but was to to small so sent back as returns policy advised but have not heard a thing since. Phone number now doesnt connect and cant email. Website has also dissapeared. Looks like the company has dissapeared into thin air. Going to report to my bank and hopefully get my money back but not holding my breath.
DO NOT GO ANYWHERE NEAR THIS COMPANY !!!!!!!!!!!!!!!!!!!!

December 31, 2021
Unprompted review

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