Rachel was really great helping me sort out a powerchair for my dad. her communication was great, she kept me updated at every stage. She expedited the delivery as we needed the chair in a hurry.
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See what reviewers are saying
No reservations. Both excellent design and quality and just what I needed. Delivery received three day from order and would recommend the company for product and service. The Tri-Walker is sligh... See more
We had researched various mobility scooters for my husband & the Rascal Veo Sport fitted the bill for us. Discount mobility were far less expensive than anyone else so we took a chance & ordered. The... See more
Straight forward product advice and easy ordering. Telephone call to arrange a delivery which was completed within 2 days of ordering. Delivered, assembled, assist with dismantling and moving (not rem... See more
Company details
About Discount Mobility
Written by the company
Contact info
Kings Street, LA1 1LE, Lancaster, United Kingdom
- 01524 888880
- info@discount-mobility.co.uk
- www.discount-mobility.co.uk
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Wheelchair
Delivered on time and efficiently small damage to seat pad but rectified without much trouble .pleased with purchase

Reply from Discount Mobility
Sunfire Gt plus powerchair.
Ordered and delivered in the 5 days as promised . Website easy to navigate and understand ... helpful on enquiries ..
Would use again . No problems
Poor customer service
I ordered a wheelchair and before I ordered I asked what the delivery time would be as I wanted a wider chair which they knew about before I placed my order and I was told it would take 3 to5 days for delivery, so I placed my order it took over 2 weeks after many phone calls if you could get hold of anybody I was told at this point it was a special order which I was not told at the time of order it is a great wheelchair not I will not be dealing with this company again

Reply from Discount Mobility
Recent purchase of new scooter
FANTASTIC COMMUNICATIONS ON CHAT HELP AND ON TELEPHONE 100 % SERVICE AND WEB SITE EASY TO GO THROUGH WELL DONE
Nee Reclining Chairs
We bought two new recliners, absolutely love them called ask for better
Superb service
Great service the scooter I have is superb ideal for shops, and getting in and out of car. thank you again
Good in use and easy to clean
Turntable excellent for standing supported transfers and seems to work well on all surfaces.
Purchase of mobility scooter
The product was excellent and exceeded our expectations on quality, also the service we received was faultless.
Drive Ultrallight AluminumTri-Walker and Drive R6 Lightweight Rollator
No reservations. Both excellent design and quality and just what I needed.
Delivery received three day from order and would recommend the company for product and service.
The Tri-Walker is slightly narrower in width than the Rollator and is more ideal in the home.
The Tri-Walker is preferred when shopping.
Both can be folded for storage and transportable by car.
Great buy.
Mrs J M Langridge
Very good
The wheelchair I bought is very good and fits all descriptions very pleasant shopping experience
purchase of riser recliner chair
I found the all round purchasing experience from ordering through to delivery to be excellent.
delivery
Delivery company didn't even attempt to deliver to me and why returned it and discount mobility were very apologetic
Not as described
I'm disappointed to say I thought I was getting a good deal. Unfortunately despite the ad referring to a basket & a lockable box behind the seat neither were provided. I'm somewhat surprised because a previous review says the basket was not very good quality. That said I relied on the ad, as we all do, when distant buying.
The scooter arrived with one key and no insurance. It took two calls to get the key in the post.
Initially staff appeared helpful however after placing the order things changed. I had to call twice to establish payment had been received so that a delivery date could be provided as well as calls for keys and calls regarding the faults.
The mobility scooter is lovely however the seat is clearly positioned on an angle, yes i know its a minor problem but I was quoted £80 to correct it (its a month old & arrived like this - its still under warranty).The unit has an electrical short. I wasnt allowed to talk to an engineer (don't know if they actually have them.)
I love my scooter but I'm very disappointed with the service and the false advertising information.
IF I received what was advertised I'd have given 4 stars.

Reply from Discount Mobility
Mobility scooter
Great product my partner has fibromyalgia and it has given her some independence back i would recomend this company to anyone ☺
Delivery,
it did not take 5 days as stated - it actually took 5 weeks,

Reply from Discount Mobility
Really good value and service
I found Discount Mobility to be really helpful and having checked prices everywhere were the cheapest in the UK for our mobility scooter. Delivery was quick and they set up our scooter and were highly informative. Could recommend more
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