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Dmvans Reviews 

249
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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process smooth. Many people highlight the exceptional service and customer support, noting the efficiency and clear communication throughout their interactions. Reviewers also frequently mention the competitive and fair pricing, often finding great deals on their purchases. However, some customers also noted significant issues with the vehicles themselves, reporting hidden faults, damages not disclosed, or vans not being serviced as expected. Some reviewers were not happy with the post-sale customer service, mentioning instances of rudeness or arrogance.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting individuals for their helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, brilliant, and exceptional... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with their... See more

Price

Customers consistently note positive experiences with price, finding them fair and competitive, with many... See more

Customer service

People report positive experiences with customer service, highlighting efficient, professional, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Rated 5 out of 5 stars

I’ve just bought a van from here and big mention for Chris he was very informative and help make the process very easy.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(249)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I Buy van from this group stay away…

I Buy van from this group stay away from them all fake words 😤 and all vans r with fake milage i both van i have spent more them 3k to repair it was Iceland vans with them
Saler men is very fake men please stay safe

May 5, 2025
Unprompted review
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Reply from Dmvans

We’re surprised and disappointed to see this review, especially as no specific details such as a name, date of purchase, or vehicle information have been provided. We have no record of any such complaint.

We take customer satisfaction very seriously and always handle genuine concerns promptly and fairly. If this is a real customer, we encourage them to contact us directly so we can look into the matter properly.

We have a strong base of happy, satisfied clients, as can be seen from our verified reviews on Trustpilot. We remain committed to providing a professional, transparent, and honest service.

Thank you,
DMVANS

Rated 5 out of 5 stars

Great friendly and professional service…

Great friendly and professional service from Shaun and Ivan, communication was prompt, had a great deal, all in all I will be coming back to purchase my next van from these guys when it comes around. Highly recommend these guys 👍🏻👍🏻👍🏻

June 20, 2025
Unprompted review
Rated 4 out of 5 stars

Good communication

After paying the deposit I was informed that the van was not available and offered an alternative.
I subsequently found another van elsewhere and explained that to Sumbi whereupon my deposit was immediately returned.
Communication was clear and honest.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

DM vans

It is a rare to have 2 partners that know their product service -
It is my first time buying a van for my business and both Chris and Shaun took their time to explain offer alternatives and take me through the benefits and features of the vans so I can have a better understanding of what I am
Buying -
I can say without a doubt that this has been the best service / user friendly and honest team -

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Not everyday you give your partner a…

Not everyday you give your partner a lift to buy a van and the owner himself throws in a professional free carwash!! Thank you Chris ...my little car feels special again !! Very kind. Lol I'll let my partner review the van later 😁

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no hidden problems on the vehicles. Overall good place to acquire a trustworthy vehicle.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

great car dealership

great car dealership, very large selection of vans at a good price... very helpful service, Sumbi and Chris are professional, they know what they are doing... the entire purchase and loan process went well... first class car... we are very pleased

April 5, 2025
Unprompted review

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