Dmvans Reviews 

253
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process smooth. Many people highlight the exceptional service and customer support, noting the efficiency and clear communication throughout their interactions. Reviewers also frequently mention the competitive and fair pricing, often finding great deals on their purchases. However, some customers also noted significant issues with the vehicles themselves, reporting hidden faults, damages not disclosed, or vans not being serviced as expected. Some reviewers were not happy with the post-sale customer service, mentioning instances of rudeness or arrogance.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting individuals for their helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, brilliant, and exceptional... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with their... See more

Price

Customers consistently note positive experiences with price, finding them fair and competitive, with many... See more

Customer service

People report positive experiences with customer service, highlighting efficient, professional, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Rated 5 out of 5 stars

I’ve just bought a van from here and big mention for Chris he was very informative and help make the process very easy.



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(253)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

great car dealership

great car dealership, very large selection of vans at a good price... very helpful service, Sumbi and Chris are professional, they know what they are doing... the entire purchase and loan process went well... first class car... we are very pleased

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Dm Vans specially…

I strongly recommend Dm Vans specially Chris and Sumbi who approved me on finance less then an hour .Thank You guys for the great and professional team work.I picked up my Mercedes Sprinter Drop side less then 24 hours.I strongly recommend you guys to the Public. Many thanks!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service 👏

They offer an extensive selection of high-quality vans in stock, complemented by exceptional customer service. The team member was very knowledgeable and provided comprehensive information about each van of interest. Sumbi handled my van finance application with great efficiency, ensuring it was accepted promptly. I highly recommend our services.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Chris

I had a great experience with Chris. From first minute he was friendly, professional, and very helpful throughout the entire process. He answered all my questions clearly and made sure I felt confident with my purchase. I truly appreciate their honesty and excellent customer service. Highly recommend

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

I've just bought a Transit Custom
Registration No. EA18 YOT
From the storage yard in Chalfont St Giles
The salesman Chris, couldn't do enough for me, thoroughly going over the van and putting the van through it's paces during the test drive
So I totally understood what the van could do
He answered all my questions honestly
I have to say a nicer man I've not met
He made buying the van a very pleasant experience and would recommend the company keep hold of his excellent services
I will definitely recommend using Chris and DMVANS to all my friends and family
Thank you Chris

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

DM Vans have a vehicles you need and…

DM Vans have a vehicles you need and the price is not too high as another van dealers. They help me through the finance process and answer every my question also, they can suggest you another vehicle if you change your mind or the vehicle was sold at the same day or the day before. They have only one minus which is : after selling some vehicles are still not removed from the website everything else was done great on the professional level.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

I have dealt with DMVANS since 2023

I have dealt with DMVANS since 2023. I have bought and sold my vans here for my courier business they have given me fair deals. I would recommend it to my friends and family.

March 26, 2025
Unprompted review
Dmvans logo

Reply from Dmvans

Thank you Dhanraj, hopefully we can continue to help you in the future

Rated 5 out of 5 stars

Just sold my van to DM Vans

Just sold my van to DM Vans. Very fair and straightforward experience. Gave me a price and the transaction completed in minutes

March 21, 2025
Unprompted review
Dmvans logo

Reply from Dmvans

We sure try to make the process as smooth and quick as possible, thank you for choosing DM VANS

Rated 5 out of 5 stars

Really impressed with the whole transaction

Genuinely great interaction and experience with DM Vans.
Chris heard what I was looking for and helped me make some decisions.

Smooth transaction, really happy with the whole process.

Thank you

March 15, 2025
Unprompted review
Dmvans logo

Reply from Dmvans

Thank you Oliver, we wish you all the best on your latest purchase and hope you can refer us to friends and family.

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