I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more
The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more
I’ve just bought a van from here and big mention for Chris he was very informative and help make the process very easy.
4.5
Excellent
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
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I bought a transit custom and very…
I bought a transit custom and very happy with the service
March 7, 2025
Unprompted review
Reply from Dmvans
Thank you
I had a good communication with Sumbi
I had a good communication with Sumbi, explained me everything nicely honest and polite. Good dealing a business with this group.
March 6, 2025
Unprompted review
Reply from Dmvans
Thank you Sudin for choosing DM VANS 😊
I bought 3rd sprinter fridge van from…
I bought 3rd sprinter fridge van from dmvans for my mobile food business . Very happy with service and communication
March 5, 2025
Unprompted review
Reply from Dmvans
Thank you
Very happy with the guys there very ef…
Very happy with the guys there very ef very efficient service thank you
March 5, 2025
Unprompted review
Reply from Dmvans
Thank you for your kind words
Reply from Dmvans
Thank you
WOULD GIVE ZERO IF I COULD
Please please believe the bad reviews , word of mouth and DO NOT ENTERTAIN this slap dash company. Also trading as Mexus, Chesham Vans, Kars Ltd across several sites. Also selling motorbikes which scares me. Complete scammers who have been getting away with it for years.
February 28, 2025
Unprompted review
Reply from Dmvans
On your Review you dont have any Name, it says SJ only, will make the readers wonder if this review is genuine.
I want to clarify that we have no record of your interaction with our company and the review does not provide any specific details or timeline that would help us understand your concerns.
I would also like to clarify that the issues you mentioned regarding another business which is not related to our company in fact that business is our competitor
If you are a GENUINE customer and have experienced any issues, we would appreciate the opportunity to address them. Please feel free to reach out directly at sales@dmvans.co.uk
We value all feedback and are committed to providing excellent service to our customers.
Super friendly and helpful staff
Super friendly and helpful staff, excellent service quality.
The offer was above average and fair.
February 20, 2025
Unprompted review
Reply from Dmvans
THANK YOU FOR YOUR FEEDBACK
Reply from Dmvans
THANK YOU FOR YOUR FEEDBACK
Our finance application done by…
Our finance application done by sumbi,she was very professional and she has done our application smoothly.
January 15, 2025
Unprompted review
I have bought my 3rd van and the…
I have bought my 3rd van and the service was provided by Sumbi is excellent,she made my purchases very smooth with her advise and experience.
Next one is again from you Sumbi.
I would strongly recommend you to everyone.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️
February 7, 2025
Unprompted review
Very fast and efficient service
Very fast and efficient service, helpful to find what we needed. Highly recommend!
February 3, 2025
Unprompted review
Made an appointment
Made an appointment, drove to a compound in countyside. I called to say I was onsite, he said I'll be a few minutes. 1 hour later, no one showed. I even drove down to the other site, Bubbles carwash. No van around. Wasted my fuel and 3 hours. Don't waste your time with this unprofessional outfit. Whatever company name they use. Chesham vans. Steer clear.
February 1, 2025
Unprompted review
Reply from Dmvans
Thank you for your feedback. We are truly sorry to hear about your experience and regret any inconvenience caused.
As a small family business, customer satisfaction is extremely important to us. We reached out to you directly to resolve the issue, including offering reimbursement for your fuel costs as a goodwill gesture. However, we understand that you have declined this offer.
We were carrying out necessary ground work at our entrance on the day of your visit, which temporarily affected access. We sincerely apologize for any delays this may have caused and appreciate your patience.
If there is anything else we can do to address your concerns, please don’t hesitate to get in touch. We are always committed to improving our service and ensuring a positive experience for all our customers.
Surbi or chrisDeal was very done service was great
Deal was very done service was great
February 1, 2025
Unprompted review
Bought van from here but got call on…
Bought van from here but got call on way to say battery had issue so had to go be sorted and come back another day or wait couple hours. Was happy to wait as it was fixed communication was good .Sumbi couldn't of been more helpful sorting finance. After long wait chris couldn't apologies enough
January 22, 2025
Unprompted review
Little Gem
Brought a Crafter from Chris.
The staff were very friendly and nothing was to much trouble.
Definitely recommend this establishment if all you want to do is buy a van as they have a very quick turnaround of Quality vans to suit all
January 23, 2025
Unprompted review
Massive selection of vehicles
Massive selection of vehicles, guys will give you space to look around each one without pushing for a sale, will be honest and open about everything with the vehicles, and will let you bring someone with you to have them look over the vehicles as well. All prices are really good for the vehicles on offer.
January 8, 2025
Unprompted review
Dealt with Chris
Dealt with Chris, great service was very helpful.
Recommend these guys
January 3, 2025
Unprompted review
Great dealership great communications &…
Great dealership great communications & Chris is a top bloke …
December 18, 2024
Unprompted review
Was served by Chris he is a credit to…
Was served by Chris he is a credit to the company very happy with his service and the van we purchased would recommend
December 18, 2024
Unprompted review
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