Was a good shopping experience, I ordered a foundation but it was far too light. Might be helpful to have a way of getting small samples, as it can prove costly to go by pictures for this.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Omg. I am pleased I found the courage to try this brand. I struggled to find my shade match in make up and I have wasted money on make up that end up not being my shade. The make up colour match pal... See more
Company replied
I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me wh... See more
Company replied
I am very happy with my resent purchase from Doris Michael's. I particularly like the stick powder, and the cream to powder product. It's just the right shade for my skin. Leaves my skin sm... See more
Company replied
Company details
Written by the company
Doris Michaels created her own cosmetic company in 2006 after many years working for major manufacturers. Realising high street brands do not properly cater for black skin, Doris wanted to give every black woman the opportunity to enhance their personal beauty with the best possible cosmetics to suit their skin at an every day price.
Contact info
PO Box 1325, ME14 9RD, Maidstone, United Kingdom
- 01622687377
- info@dorismichaelscosmetics.com
- www.dorismichaelscosmetics.com
4.7
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived in good time and was packaged…
Arrived in good time and was packaged securely. Well done.
I am pleased with the colour match, but wished you did this colour ( light brown) in a pencil that could be sharpened.
March 22, 2022
Reply from Doris Michaels Cosmetics
Thank you for your review and comment– we appreciate it❤️
Purchase was straight forward
Purchase was straight forward. Delivery was on time so i will give you 5star.
March 16, 2022
Reply from Doris Michaels Cosmetics
Thank you BS for your review and comment– we appreciate it.
I used to use sleek 'demerara ' creme…
I used to use sleek 'demerara ' creme to powder, but unable to get it now, so thought I would try Doris Michael's similar shade its a bit darker, but I think I will keep using it, might try a foundation stick next time.
February 14, 2022
Reply from Doris Michaels Cosmetics
Thank you for your review – we appreciate it.
I am giving 5 stars to doris Michael…
I am giving 5 stars to doris Michael cosmetics because it is quality make-up and quick delivery. I am recommending it to everyone to try these amazing products love them. I can't wait to order more.
February 4, 2022
Reply from Doris Michaels Cosmetics
Dear Mrs Kendall, thanks for leaving us such an excellent product review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏
One of the best thank you so much,iam…
One of the best thank you so much,iam really impressed
January 5, 2022
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
Service and Product Review
Bought Concealer stick & samples. Excellent service by miles. I had left out a line on my address and received a reminder call for that. Thank you Mary.
January 2, 2022
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated.
I ordered a medium colour match
I ordered a medium colour match, creme to powder tester palette for my face. The parcel arrived quickly which was great. The product felt smooth and light on my skin, although I did not find my shade I will however,will be purchasing more products in the future.
September 23, 2021
Reply from Doris Michaels Cosmetics
Many thanks for the review – we appreciate it. We look forward to servicing your next order.
Hello Doris Micheals...I received my…
Hello Doris Micheals...I received my make up package and its so amazing. This is the best thing ever. Thank you so much
September 22, 2021
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
Doris Michaels cosmetics
Excellent service.Quick delivery and we'll packaged.The colours are great and have good undertones.I have not found any bad colours and they are long lasting. The containers are sturdy and not flimsy and I like the colour scheme they look a lot more expensive than they are. I give them 5*
September 14, 2021
Reply from Doris Michaels Cosmetics
Thank you so much for your review - it is much appreciated.
I order on behalf of my mother
I order on behalf of my mother. She loves the concealer. Delivery is always fast. No complaints at all.
August 19, 2021
Reply from Doris Michaels Cosmetics
Thank you for your review – we appreciate it.
Very good customer service
August 17, 2021
Reply from Doris Michaels Cosmetics
Thank you so much for your review - it is much appreciated.
Excellent service and fantastic quality…
Excellent service and fantastic quality makeup. Love the colours of the eye shadows and lipsticks and the foundations, concealer and powders are in a great range of shades, and match my skin perfectly. Love this company so much!
August 9, 2021
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
Amazing products and very cheap
Amazing products and very cheap, I Have been using!!! The lip pencils for years now!!!
July 29, 2021
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
It was ok I like the brand but …..
It was ok I like the brand but I still haven’t received my refund I asked for about a promotion. I think the customer service could be more attentive although I do like the products but I’ll probably just go to the shop instead of ordering from the website.
July 29, 2021
Reply from Doris Michaels Cosmetics
Thank you for your review – we appreciate it. Notwithstanding, we are not sure what promotion you are referring to. Please contact us by email or call us, and we will be happy to investigate the refund issue you raised.
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
Good service
July 29, 2021
Reply from Doris Michaels Cosmetics
Thank you - much appreciated. Please spread the word :)
Just perfect
I am using the foundation stick, lipstick and mascara i love the foundation. Gives me excellent coverage. A goes a long way so value for money. Loving my lipstick shade as it compliments my skin. I am getting more shades soon.
I had never heard of them but thanks to the advert i saw on tv. A true make up God send
November 6, 2018
Unprompted review
Reply from Doris Michaels Cosmetics
Thank you so much for your review - much appreciated. Please spread the word :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.