From the moment we have entered the Dreams, we have been acknowledged, approached and greeted by one of the staff, Jessica. She asked whether we have had any previous experience with the Dreams and r... See more
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See what reviewers are saying
Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more
The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more
Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom
- 01615210623
4.8
Excellent
252 reviews
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Excellent experience at Dreams
Our experience at Dreams was excellent from start to finish. A lady called Sue came up to us as soon as we walked and asked if we knew what we were looking for which we did we were looking for a Therepur Actigel 6800 Mattress, so she took us to try them out. There were a few different ones to try in medium and firm she gave us some pillows and just left us to it to try them out and did not rush us infact she brought us both a cup of coffee. When we were ready she went through the details with us we also purchased 2 Tempur cloud air smartcool pillows and a smartcool bed topper. She was such a lovely lady and gave us a great experience so Thank you Sue we love the Mattress and pillows
July 24, 2024
Dreamy
My bed is perfect, just what I wanted and so comfy. It was delivered on time by two very nice and helpful gentlemen who did all they could to see that all ran smoothly on the day, which it did. I am very satisfied, thank you.
July 26, 2024
Get your bed here !!
Representative in the show room took her time to explain things to us and then showed us the beds that were appropriate for us and for what we wanted.Thanks Emma !!
August 2, 2024
Great service
I was very pleased with the service at the Ashton shop, very helpful and informative staff, so I made my mind up and choose a mattress to my liking because of that. I have been looking for a mattress for 1 year that I would like, I'm happy with the mattress so far
July 13, 2024
All good
Helpful staff and good knowledge of products good quality bed, superb delivery and helpful team all good
July 22, 2024
From store staff to delivery
From store staff to delivery and the lads putting it up, every step made easy by these them, couldn't recommend more
10 out of 10
July 14, 2024
The two chaps that delivered the bed…
The two chaps that delivered the bed was very efficient didn’t take them long to put the bed up.The two man had over shoes.
July 13, 2024
The whole process was seamless
The whole process was seamless. From trying the beds in shop to delivery. The staff were all amazing and went above and beyond. I cannot recommend the service enough
July 12, 2024
Friendly
Friendly, very helpful and listened to our needs. So far we're loving the new mattress.
June 28, 2024
On-line was very disappointing as no…
On-line was very disappointing as no delivery date could be given and an on-line query went un-answered.
Instore experience was much better as staff were helpful and knowledgeable, told that they would cancel the on-line order and place a new one which could be delivered by 01/07.
June 24, 2024
Unprompted review
Friendly in-store staff
Friendly in-store staff, lots of help testing beds for an hour.
Marcus and lee delivery men were efficient and friendly
June 23, 2024
We sleep better now
We bought a Spleepeezee Breatrice Combination Matress from the Dreams Store in Ashton near Manchester. We have loved that mattres a lot and now me and my wife have better nights of rest. I am sure that the matress/and a quiet room have contributed to my wife not waking up as many times as she has in the past. The matress is less than 1 month old and so far we love it.
June 15, 2024
Staff in store took time to find the…
Staff in store took time to find the right mattress for us
June 15, 2024
I love my new bed and mattress,the…
I love my new bed and mattress,the delivery men was very polite and helpful when putting my bed up
May 31, 2024
Excellent all round service.
May 19, 2024
From ordering to delivery the process…
From ordering to delivery the process was smooth as silk. Delivery team turned up done a great job and was courteous throughout a credit to the company
May 18, 2024
Product knowledge with good customer…
Product knowledge with good customer service, with a personal touch!
May 9, 2024
Unprompted review
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