My Family is very Happy with the Quality of goods and specially the staff Agnes and David were very Helpful and kind to us. We bought king size Matress And one single also set of pillows. Whenever yo... See more
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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See what reviewers are saying
David was very welcoming and helpful in choosing the bed that will suit me His advise and approach to his work is outstanding. I was very impressed with the customer service care given
The member of staff that looked after my needs was very attentive, patience and helpful. I was not rushed but given time to make up my mind about the products bought. The free gifts after purchase w... See more
Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
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I recommend
the worker met us at the beginning, asked about our possible health problems. made an examination and selected a mattress for us
I received a very professional customer…
I received a very professional customer service
Thank you
The service was very good
The service was very good, very supportive. The staff helped and gave me good advice for my buy. As a result bought a fabulous bed. Really pleased.
Everything went very well driver came…
Everything went very well driver came on time took into home fantastic experience
Good customer service
Good service
Would recommend.
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones.
After getting it delivered I can say it, that it was well worth the price.
The only issue I had was processing the finance application in store, which took a very long time as they were having issue on the store's device, and after trying on my phone it worked very quickly.
Good Friendly people
Friendly sales, no pressure, non intrusive, and a polite 2 man delivery service into room of choice.
I met Agnes at Dreams Becton who was…
I met Agnes at Dreams Becton who was really helpful from choosing a bed to a mattress. She took time to explain different products to me for me to make an informed choice. I got a notice for the delivery ahead of time. I got locked and used someone’s phone to call the branch and informed them, they communicated it to the delivery persons so I don’t miss my delivery. Everyone at dream was very amazing. And i would definitely come back.
Quality beds and mattress
We r a regular coustmer since 12 years, recently purchased a mattress which r going really good, quality beds and mattresses always, thanks, highly recommended
We visited the Beckton store in London
We visited the Beckton store in London. Staff member named Aslam helped me and my wife choose a bed and a mattress. He told us what the benefits are for the bed and mattress and how they were better than other products. We will also get the bed assembled. We got a mattress protector and free delivery on our chosen date. We were offered tea and coffee as well! Fantastic. Great service!
Highly satisfied
Highly satisfied with the service at Beckton store. Imran is very knowledgable and patient. He spend two hours explained the product and help us select the correct mattress and bed. Will definitely go back if I need to buy mattress in the future
Very helpful and professional in store…
Very helpful and professional in store experience, no sales pressure. High quality bed and mattress.
Delivery and set up was very good. Very satisfied.
Good quality mattress
very good!
The help and advice I received was excellent! It was so good that I left with two mattresses instead of the one I went only to buy! The staff member was very helpful and knowledge about the products, which in turn my decision very easy! Thank you for these good night sleeps!!
May use AI-assist with repliesRead more
I bought a bed and I thought i would…
I bought a bed and I thought i would pay it in installments and it was only 500 pounds
The agreement went through alright and 2 days later they rang me and told ne that the agreement was cancelled. I called the head office and explained to him what had happened and they told me that it was the finance company called them and they told that it qas Dreams that had cancelled the agreement and was messed around and finally o just had to pay the full amount. Very bad experience.

Reply from Dreams - Beckton
Awesome sales person - Aslam
We had a fantastic experience at Beckton store thanks to Aslam. We bought our king bed frame and mattress and a guest bed with two single mattresses. I would definitely recommend Dreams and Beckton store.
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