David was very welcoming and helpful in choosing the bed that will suit me His advise and approach to his work is outstanding. I was very impressed with the customer service care given
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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See what reviewers are saying
The member of staff that looked after my needs was very attentive, patience and helpful. I was not rushed but given time to make up my mind about the products bought. The free gifts after purchase w... See more
Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... See more
We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
4.8
Excellent
329 reviews
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Excellent customer service & expert knowledge
Excellent customer service from the moment we stepped through the doors. Expert product knowledge and extremely friendly (Asif in particular)
Very happy with our purchase
February 25, 2024
Great service from sales to delivery…
Great service from sales to delivery and installation
February 1, 2024
Very honest and helpful.
January 27, 2024
We were helped by a friendly staff…
We were helped by a friendly staff who answered our questions also offered us refreshments ad very helpful his name was Monsur
January 25, 2024
Unprompted review
Good customer service
I received good customer service from the company and the delivery was as agreed.
January 6, 2024
Excellent quality customer service
Excellent quality customer service. Staff very polite extremely helpful and explained the difference between products.
January 18, 2024
the men wasvery polite and was very…
the men wasvery polite and was very good of bring the mattress up
January 12, 2024
Great dreams
December 31, 2023
Unprompted review
Excellent job
Excellent job, very helpful stuff.
Fantastic delivery guys. Very happy customer
Make our happy sleeping Christmas.
Thank you DREAM BECKTON.
December 22, 2023
Best experience
December 16, 2023
I am using dreams beds and mattresses…
I am using dreams beds and mattresses from last 16 years and was never disappointed by their products.
My whole family buys thier beds from dreams and would consider buying in future too.
December 7, 2023
My experience with Dreams was fantastic
December 7, 2023
Good quality and sales guy was amazing
December 7, 2023
Excellent
Excellent, above and beyond customer service leading to a massive saving that would have gone unnoticed otherwise :)
December 3, 2023
Unprompted review
Dreams- Becton doing great work
Dreams- Becton doing great work. Thank you guys for warm welcome your patience, advice, honesty.
November 12, 2023
Friendly staff and quality items
Friendly and professional staff. We went their shop to test a 2 seater sofa and ended buying 2 sofas; one 2 seater and one 3 seater corner sofas. They are not even matching but they were more confortable than what we have :)
November 25, 2023
Unprompted review
5 star service
From adviser in the shop to the delivery guts were all fantastic. I love the mattress as well
November 23, 2023
I recommend
the worker met us at the beginning, asked about our possible health problems. made an examination and selected a mattress for us
November 21, 2023
Unprompted review
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