First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress. Having... See more
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Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattre... See more
Absolutely fantastic experience. Excellent customer service from a young guy called Haydn.who went above and beyond, friendly, knowledgeable, who deserves recognition. This is what customer service s... See more
As a newly married couple, we visited our local store; Doncaster, hoping to find an ideal new bed for us to start our married life. We had quite an open mind for what we were wanting and our salespers... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6a Danum Retail Park, DN5 8LY, Doncaster, United Kingdom
- 01302 390379
4.8
Excellent
339 reviews
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perfect for my needs
From the discussion within the store about my requirements to a healthy sleep. Store staff gave me excellent information on each bed I looked at and tried until I found the one I wanted.
The delivery staff texted and kept me updated on there planned arrival. They arrived within that time.
Were very professional and efficient in building my bed ready for me to put the duvet and pillows etc ready for my first night sleep.
Never looked back perfect product for me.
Would recommend.
March 9, 2025
Called into dreams show rooms at…Doncaster
Called into dreams show rooms at Doncaster with my wife and was very well looked after with friendly staff
March 7, 2025
Outstanding Products and a Seamless Experience!
Absolutely thrilled with our recent purchases from the Dreams store in Doncaster! The staff were excellent, looking after us from the moment we walked in to when we left – a truly seamless experience. Our Jenkins Upholstered Ottoman Bed Frame is sturdy, stylish, and exceeded expectations, perfectly complemented by the Kimberley Upholstered Bedside Tables. The Flaxby Master’s Guild 4450 Pillow Top Mattress has transformed our sleep – unbelievably comfortable and refreshing every night. The Tempur Cloud Air SmartCool Pillow offers amazing support and stays cool, while the Flaxby Quilted Cotton Mattress Protector adds an extra touch of comfort. Top-quality products and first-class service – highly recommend!
January 18, 2025
Great staff
Great staff. Everyone was willing to help and explained everything to me so I could make the right decision
February 12, 2025
Dreams Best Bed Shop
Dreams by far the best bed shop around. Friendly staff that helped me with my purchase. Every thing from my order to the delivery was spot on. Delivery people were very friendly and helpful. Would recommend Dreams to all.
January 28, 2025
Great service in store
Great service in store, prompt delivery by experienced delivery men in the time allotted and resulted in a great night's sleep.
February 9, 2025
Wonderful purchase…
Really pleased with the recent purchase from Dreams. Service in store and delivery both excellent. Great nights sleep and looks fantastic 👍
February 6, 2025
Everything was excellent from the lady…
Everything was excellent from the lady who sold me my mattress to the guys who delivered it couldn’t fault the way my purchase was handled even to the refund I requested because i changed my mind on having my old mattress recycled
January 31, 2025
Great sleeps!
Great experience in the shop and the sound advice sold us on the Swaffham mattress. Good support and uninterrupted sleep to date after 10 days use. No hesitation in recommending Dave and all the friendly team in the Donny shop. A real Dream(s) Team!
January 22, 2025
Delivery on time cannot recommend this…
Delivery on time cannot recommend this mattress enough,comforable and value for the money i paid.
DREAMS AMAZING.
January 24, 2025
Good experience
We had a very good experience both buying three mattresses and having them delivered . We are very happy with the mattresses
January 19, 2025
The bed seems to be fine very…
The bed seems to be fine very comfortable to say the least. Very happy with the purchase so far
January 19, 2025
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