Dreams - Enfield Reviews 

Excellent services! Thank you,Dreams!

Great bed and price and fast delivery

I had a brilliant experience at Dreams Enfield. From start to finish, I have felt comfortable and reassured about the choice I had to make to reach the best option for my new bed for my new renovated room.

But even more than this, the customer service was simply top draw. A man called Samuel provided me what I would describe as ‘best in class’ customer service. Offering me a drink as I walked In (never had this done before!), background knowledge about the beds and mattresses as well as, doing it all with a smile on his face. This is what heart of customer service, so a big kudos to Dreams Enfield for having someone as amazing as Samuel.

From the moment we walked in, the service was outstanding. We were greeted warmly and showed around and been explained everything promptly. Andrew was knowledgeable about both the bed and mattress, offering perfect pairing suggestions. The delivery dates came out to be perfect for us and exceeded our expectations Andrew was really creative , and generous portions. The team was really welcoming and gave me and my wife an outstanding service. Will definitely be returning soon!

Staffs was very helpful. Only problem was delivery date I think is mis understanding. I’m still happy and that’s enough.

I was assisted by a great team, although it took a while to make the purchase decision, it was flawless to the end. I am enjoying my sleep a lot better than before.
Plus the Bed is aesthetically pleasing to the eye... matches my existing furniture. The delivery operatives were so professional. Delivered & assembled on time. I am Truely Elated Thank you! From a DREAM to a Beautiful Reality!

Customer service was on point. Debbie was very helpful and knowledgeable with a great personality which made the experience pleasant

Delivery went very well. very professional and helpful

Very friendly and helpful staff, had a right laugh with them.

Bed was delivered promptly and old one taken away.

Very knowledgeable sales assistant, Not at all pushy. He was very helpful and after I used the Sleepmatch machine, he advised me of the best mattresses suitable for me and within my budget. Great service and competitive prices. Recommended.

Very experienced staff
Excellent delivery
Comfortable beds
We are happy with our purchase

Professional, knowledgeable staff and the Sleepmatch machine provided a valuable insight into what product was the most suitable. Takes the angst out of deciding on a long term buy. I felt confident I had made the right choice.

Samuel was polite, professional and friendly and make my purchase easy

Vediya was amazing!!!!! So helpful and knowledgeable!!!
We would highly recommend her!

Love the sofa bed (show cased item/one fault listed/one fault discovered) but given great discount. Very lovely service at shop by Debbie (I think).
One advice...when delivering, especially to flats, can find urination in lifts so need to keep all items wrapped until in home. Delivery people need to understand and accommodate this! Thank you

Thanks
Very helpful including delivery 👍
Enfield team were very good throughout

The retail staff were very friendly and helpful.
All of my questions were answered and I felt very happy with all the information that I was given.

They arrived on time they done a great job they cleared up no mess left they were quick and polite

Michael and Viv were excellent at the branch in Enfield, friendly and very knowledgeable on their products. Great bed was selected with their expertise and help. Matress purchased was the right fit for us and we are extremely happy. Thanks guys!