Thank you so much for Elvin, she is absolutely amazing so kind and helpful. She was so patient with guiding me and husband on what would be the perfect purchase bed and mattress wise and she managed t... See more
Location
Switch locationUnit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW Enfield, GB
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See what reviewers are saying
Love the sofa bed (show cased item/one fault listed/one fault discovered) but given great discount. Very lovely service at shop by Debbie (I think). One advice...when delivering, especially to flats,... See more
I was assisted by a great team, although it took a while to make the purchase decision, it was flawless to the end. I am enjoying my sleep a lot better than before. Plus the Bed is aesthetically plea... See more
We have just had our bed delivered by two really nice guys who assembled it quickly and removed the packaging without asking. We were informed of the delivery slot several times by email and text and... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW, Enfield, United Kingdom
- 02038 220011
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Lovely lady
Lovely lady ! Her service was excellent and very helpful who sold me the bed frame . Promote her !
Most comfortable bed I ever had.
The staff were super helpful
The staff were super helpful. Nothing was too much trouble even put a sale mattress on a bed so I could try it. Happy with my purchase
We have had 2 mattresses from Dreams in…
We have had 2 mattresses from Dreams in the last month and we are happy sleeping on them. They are very comfortable. The delivery went very well, and the two man team were very polite and remembered to put their shoe covers on on entry to our house
Just very helpful and friendly with…
Just very helpful and friendly with good knowledge
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