I can’t fault the service! I had a wonderful experience from start to finish. Michael was incredibly patient and helpful, guiding us through the whole process and helping me find a mattress that is pe... See more
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Eleanor was friendly, informative and soothing to be around. She discussed her personal opinion, her professional knowledge, and her experiences with an upfrontness and humour that made the purchase... See more
A lovely and well-informed sales advisor. Very smartly presented, cheery and enthusiastic. Allowed us time to discuss our needs. She kindly walked us around the showroom, discussing the be... See more
First time used dreams wanted a sofa bed as daughter disabled one bedroom other daughter stays with her on occasions. A very helpful salesman listened . Was not pushy Demonstrated a couple I liked af... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Central Retail Park, PO9 1HH, Havant, United Kingdom
- 02392 474788
4.6
Excellent
141 reviews
Asks customers to review
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I can’t fault the service
I can’t fault the service! I had a wonderful experience from start to finish. Michael was incredibly patient and helpful, guiding us through the whole process and helping me find a mattress that is perfect and very comfortable. Thank you for such excellent service!
September 6, 2026
Very kind people
September 6, 2026
very helpful delivery was very good
very helpful delivery was very good, the men were brilliant and sorted everything out for us. very happy customer indeed
June 27, 2026
Delivery service fantastic and even…
Delivery service fantastic and even staff also very nice
June 21, 2026
Ordered in store very helpful member of…
Ordered in store very helpful member of staff.
Delivered within a week .
Best nights sleep very happy with purrchase
June 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Dreams - Havant
Hi MRs Driver,
Thank you for taking the time to leave a review. Your feedback is very much appreciated and helps us to improve our service.
I am sorry to hear that your divan base arrived in a defective condition. I can see that a resolution has already been put in place. If you need anything further, please don’t hesitate to get in touch and we’ll be happy to help.
Regards,
Hassan
Dreams Havant are excellent
Dreams Havant have a very professional service with excellent knowledgeable staff and a wide range of product
May 12, 2026
Unprompted review
The assistant listened to what I…
The assistant listened to what I wanted, so it was all nice and quick, didn't push for me to buy extras
May 8, 2026
Have already said what I think about…
Have already said what I think about the purchasing and delivery/ setting up of my bed.
A week after delivery I am very happy with it. Still trying out the ups and the downs in order to find my best sleeping position.
Very comfy and i am so pleased I bought it. Thank you.
April 25, 2026
Whole experience from ordering to…
Whole experience from ordering to receiving were great
April 18, 2026
A helpful and friendly company
Helpfulness and friendly service in store and from the two guys who delivered
March 7, 2026
Fast delivery & the guys were helpful ☺️
October 11, 2025
The delivery was on time and the…
The delivery was on time and the operatives were a credit to the company, clean, smart efficient.
February 1, 2026
Really pleased with the bed
Really pleased with the bed. So comfortable. Being able to adjust the height both top and bottom is a real help for us both. My husband has heart disease and I suffer with Migraine, it has helped us both get a better night's sleep.
January 31, 2026
Very pleased with my new mattress
Very pleased with my new mattress. Superb service from Dreams Havant from initial enquiry to delivery.
January 24, 2026
Delivered as expected
Delivered as expected. Only issue we had was fixing the headboard to the bed as standard fittings don't hold it in place.
December 19, 2025
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