I can’t fault the service! I had a wonderful experience from start to finish. Michael was incredibly patient and helpful, guiding us through the whole process and helping me find a mattress that is pe... See more
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Eleanor was friendly, informative and soothing to be around. She discussed her personal opinion, her professional knowledge, and her experiences with an upfrontness and humour that made the purchase... See more
A lovely and well-informed sales advisor. Very smartly presented, cheery and enthusiastic. Allowed us time to discuss our needs. She kindly walked us around the showroom, discussing the be... See more
First time used dreams wanted a sofa bed as daughter disabled one bedroom other daughter stays with her on occasions. A very helpful salesman listened . Was not pushy Demonstrated a couple I liked af... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Central Retail Park, PO9 1HH, Havant, United Kingdom
- 02392 474788
4.6
Excellent
141 reviews
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So helpful
So helpful, kind staff, bed was assembled beautifully the guys covered their wet shoes too.
November 16, 2025
Very pleased
Shop and delivery drivers were excellent nice polite driver put covers on hs shoes .
August 11, 2025
Sales person very good and patient
October 18, 2025
Havant store in…
Eleanor at the Havant store in Hampshire was very helpful and knowledgeable.
October 11, 2025
Unprompted review
The services l received when purchasing…
The services l received when purchasing my new mattress was excellent and helped with my purchase also the two young men who delivered my mattress were very polite and helpful
October 3, 2025
First time used dreams wanted a sofa…
First time used dreams wanted a sofa bed as daughter disabled one bedroom other daughter stays with her on occasions. A very helpful salesman listened . Was not pushy Demonstrated a couple I liked after seeing both decided on the limerick sofa bed as best choice better attention and help after elsewhere I had visited
September 17, 2025
Unprompted review
The staff was very helpful with good…
The staff was very helpful with good customer care.
August 19, 2025
We were given excellent service byJanet…
We were given excellent service by Janet.
We are both very pleased with our mattresses, and are finding them very comfortable, and getting excellent nights sleep from them.
100% pleased
July 7, 2025
Delivered as agreed and a nice comfy…
Delivered as agreed and a nice comfy new mattress. Great experience from start to finish.
July 26, 2025
Very happy with my new mattress…
Very happy with my new mattress extremely comfortable would recommend to anyone that has back issues
One very satisfied customer
June 29, 2025
Great service and great product
June 29, 2025
It's Easy shopping!
All expectations were exceeded, the staff were excellent. The product good value for money and delivery date well ascertained. Fitting of new and disposing of our old bed was easily arranged.
Easy shopping!
June 9, 2025
Unprompted review
Eleanor the staff member at Dreams was…
Eleanor the staff member at Dreams was superb from start to finish. Nothing was too much trouble. Eleanor was friendly, knowledgeable and very thorough.
A credit to Dreams who are very lucky to have you
May 25, 2025
Unprompted review
Shop staff were very helpful in…Havant shop
Shop staff were very helpful in choosing the best mattress for me,I did try several and chose one made in the UK.it was. Delivered quickly and set up by the very nice delivery team,I have had it for just over a week now and getting on ok at the moment.
April 26, 2025
Retired and not so tired now!
Since getting the mattress I have been woken by my alarm rather than waking early. I put this down to better sleep.
April 12, 2025
Dreams is a great place to buy a bed or…
Dreams is a great place to buy a bed or mattress. The salesmen are very helpful and informative. We tried the mattress with video. We laid on the bed on our backs and watched a video. The mattress rolled down our backs and then we turned on our side. The bed was able to tell what sort of mattress we needed. We found one we liked and it was sold at a great price. We have had this about 2 weeks and have, so far, had a great night's sleep. We wake up with very little aches and pains.
March 30, 2025
The manager Sean was very friendly and…
The manager Sean was very friendly and showed us a few different mattresses and got us to sleep test them to find the one that’s suitable for us within our budget, we ordered two divan bedframe and headboards they were delivered a week later, all good no issues
February 11, 2025
No rush or pressure from informative…
No rush or pressure from informative Havant sales staff when deciding which bed frame to purchase .
Delivery guys were so good , professional friendly and knowledgeable .Excellent customer facing advertisment for Dreams .
Impressed by robust Good quality Dreams under bed drawer .
March 1, 2025
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