Whilst Visiting Dreams Kidderminster we were helped by Francis. She talked us through all the difference Mattresses, and how they can affect your sleep. She was extremely helpful and friendly.... See more
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Excellent advice, great quality bed. Delivered exactly on time promised, old bed removed, new one assembled all done in 20 minutes.
Frances was fantastic from start to finish. She was warm, welcoming, and really took the time to understand what we needed. She explained all the options clearly, gave thoughtful recommendations,... See more
Jordan was brilliant at the Kidderminster store. He was very knowledgeable and guided us through the process effortlessly. We've recently had our new mattress delivered and it is exactly what we were... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit G2 Crossley Retail Park, DY11 6DY, Kidderminster, United Kingdom
- 01562251309
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So helpful great staff
Excellent advice for a new bed.
Excellent advice, great quality bed.
Delivered exactly on time promised, old bed removed, new one assembled all done in 20 minutes.
Competent delivery drivers
Competent delivery drivers
Couldn’t do enough to help an old age pensioner
Yes all of above
Excellent service from the sales people…
Excellent service from the sales people and the delivery team.
excellent staff at the kidderminster…
excellent staff at the kidderminster branch we were kept informed of the different types of mattress and decided on a firm one still getting use to it but sleeping ok pleased with the choice.
The bedroom was delivered on Friday 8th…
The bedroom was delivered on Friday 8th May and assembly is this morning by Ollie . All gone well, no issues. lovely furniture, now have had 2 bedrooms done with Wren bedroom furniture
A great delivery service by well…
A great delivery service by well presented guys, who assembled efficiently and then explained how it all works.
Extremely Happy with our Purchase
Whilst Visiting Dreams Kidderminster we were helped by Francis.
She talked us through all the difference Mattresses, and how they can affect your sleep.
She was extremely helpful and friendly.
We did choose a New Bed and Mattress.
We had a great shopping experience.
Would highly recommend Dreams to all our family and Friends
True, honest feedback
From the moment I walked in the showroom to the delivery and install it was amazing service. 10/10 for customer care and service
Can’t speak for all stores
Can’t speak for all stores, but dreams Kidderminster is a brilliant store with excellent staff
Dreams fantastic
Dreams Kidderminster fur your new bed.From telephoning the shop at…
From telephoning the shop at Kidderminster and popping in the shop was 💯 first class.
Professional, knowledgeable,
the staff were so helpful and lovely nothing wasn’t too much trouble.
Would highly recommend 💯.
Friendly knowledgeable staff
Friendly knowledgeable staff, good quality products.good experience overall.
Great Bed experience
We were returning customers to Dreams Kidderminster , The Staff are just so professional and helpful, with all the advice and customer service , which is second to none. The beds are great quality and delivery is superb, they even put the bed together for us . Highly recommend, Thanks guys, be assured will visit again.
Staff at Kidderminster Dreams
Staff at Kidderminster Dreams
Very helptul staff =,explained things carefully and thoroughly and all went according to plan
Our experience in Dreams was amazing
Our experience in Dreams was amazing. We had great time going through what we liked what we needed out of a new mattress and took our time choosing. We didn't feel rushed and when our mattress arrived the delivery drivers were brilliant, kind and polite. Mattress is perfect, highly reccomend the Dreams- Kidderminster store.
Great feeling when you walked in had…
Great feeling when you walked in had time to look and if you needed help they were there Rhys was helpful and easy to talk too great all round experience very happy with the service 😀
Great service
We were greeted by Frances at the Kidderminster store after I’d phoned ahead to check if they had any mattresses we could take away the same day. She let me know they had two in the size we needed, so we headed over — and they were perfect.
We were offered drinks while we looked around, which was a lovely touch. We also received a free mattress protector to take home. After trying out a couple of pillows with the mattress, we ended up buying them too — and even got a free duvet!
To top it all off, my daughter was thrilled to find out she could take home a free cuddly toy — she chose Snuzan, which made her day.
We were absolutely delighted with the service and couldn’t believe our luck. It was such a great experience from start to finish.
Warm welcome when arrived
Warm welcome when arrived. Very knowledgeable and nothing was too much trouble
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