David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more
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John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more
We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more
Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Myton Road, CV31 3NY, Leamington Spa, United Kingdom
- 01926562309
4.9
Excellent
219 reviews
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Excellent, definitely recommend
Great advice in store, great quality bed frame and mattress purchased, delivered when we wanted it. Perfect.
May 31, 2024
A Great Experience
Very good service from ordering to delivery. Installed quickly & efficiently and old bed and packaging removed as requested.
June 16, 2024
Excellent experience in store
David greeted and attended to us carefully and professionally.
We were offered SleepMatch which started us on our journey to select a new bed. We were offered a cup of tea each - but no biscuits ! (company policy we believe).
We are Happy customers !
May 15, 2024
Unprompted review
Not all single mattresses are comfortable……
I was looking for a comfortable single mattress, and was delighted by the Dreams wool mattress. It is very comfortable and excellent quality.
April 26, 2024
Excellent knowledgeable friendly…
Excellent knowledgeable friendly customer focused staff
March 30, 2024
Very efficient delivery arrived very…
Very efficient delivery arrived very early. Considert and very helpful polite and friendly guys. So glad I got them to put it all together. All completed in the time frame.
March 24, 2024
Very helpful staff.
Very helpful staff with patience and understanding of customers needs.
March 9, 2024
Excellent and quality mattress to…
Excellent and quality mattress to choose from, the staff was very helpful and kind enough to understand our requirements. We loved the service.
March 18, 2024
Unprompted review
Great service in store and with the…
Great service in store and with the delivery. Very happy with our new bed 😁😁😁😁
March 17, 2024
Excellent product and perfect delivery…
Excellent product and perfect delivery all seamless
March 9, 2024
had the best nights sleep for years!
February 24, 2024
Good service and comfortable bed
A great service from the team at dreams, very helpful and listened to what we wanted, showing us all the options. Would definitely buy from them again. Our bed is extremely comfortable and I'm finally getting a great night's sleep. They only thing I would say that let them down was the quality of the bedframe, we went for and otterman as we wanted the storage but the bottom is so thin that it won't hold a lot of weight, we order some thicker wood from b&q to get the extra support and just cut it to size.
February 22, 2024
A great shopping experience at Dreams, Leamington Spa
A great shopping experience at the Leamington store. David helped us throughout the process and was great. No pushy sales techniques, just a helpful and relaxed experience. We were greeted when entering the store and offered a drink. The 'sleep match' system provided some recommendations for matresses (which also match our preferred mattress from just trying them out within the store). We were also provided with some free pillows as part of the purchase which as a nice, unexpected bonus! Thanks again to David for a great customer experience, it's a shame other shops don't follow this level of high customer experience!
February 10, 2024
Unprompted review
very good sevice
February 17, 2024
All straight forward from ordering the…
All straight forward from ordering the bed to being kept upto scratch on delivery date arrived as quoted by very polite and cheerful delivery staff
February 10, 2024
Brilliant beds!
Brilliant experience in the store. Really impressed with the help and guidance given by the staff member, very knowledgeable. Good range of mattresses and beds…..was even offered a drink! How customer service should be done!
February 10, 2024
Unprompted review
The delivery guy is Clark Kent!
Great quality mattress. The sales lady was okay but the delivery guys absolutely rocked it. Polite, quick and with superman strength!
February 4, 2024
Really well supported in the selection…
Really well supported in the selection and delivery time and fitment was been great.
I was just hoping some more discount or staff for free
January 30, 2024
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