Dreams - Leamington Spa Reviews 

219
TrustScore 5 out of 5

4.9

Myton Road, CV31 3NY Leamington Spa, GB


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Rated 5 out of 5 stars

David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more

Rated 5 out of 5 stars

John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more

Rated 5 out of 5 stars

We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more

Rated 5 out of 5 stars

Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Myton Road, CV31 3NY, Leamington Spa, United Kingdom

  • 01926562309

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

14,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

A great experience, in the showroom making choices through to delivery. The bed is lovely and the delivery drivers quickly put it together. We are really pleased.

January 21, 2024
Rated 5 out of 5 stars

A really great experience

A really great experience. Rosie a friendly, knowledgeable and helpful staff member who listened to what I wanted and came up the perfect solution. I was given a quick delivery date, the bed and mattress arrived on that day and was assembled by two equally helpful delivery men. Wonderful to get such good service.

January 21, 2024
Rated 5 out of 5 stars

Excellent service in the shop

Excellent service in the shop. We were shown a wide variety of options by Rose after our 'mattress fit' without any pressure to buy. Our comfort was put first.
Delivery follow up was excellent. Kept informed right up to the point it arrived. Nothing to much trouble for the crew.

October 30, 2023
Rated 5 out of 5 stars

Helpful staff

Very helpful staff in the store, bed delivered on time by two quick, efficient and pleasant delivery mem. Bed comfortable.

November 3, 2023
Rated 5 out of 5 stars

Great service by the delivery team

Great service by the delivery team, had a call the night before with a 2 hour delivery slot, then another call with an update the following morning, excellent communication!
The delivery team were friendly, super efficient and wore shoe protectors without being asked. Excellent service!

October 6, 2023
Rated 5 out of 5 stars

Mattress bed is really really good only…

Mattress bed is really really good only a purchase because I can go on the shop and choose bed and mattress for customer service really good she offers pillows also she gave us water so three time today. Her name is Rosie thank you so much have I gone back again to buy more thing

September 9, 2023
Rated 5 out of 5 stars

Great store and staff

When we arrived at the store a young gentleman on shift welcomed us and supported in guiding us to the single, rolled up mattress range that was available to take home on the same day (which was what we came in for).

John helped us later on by guiding us to the options on display so that we could test them & later he helped us take our mattress to the car.

Once chosen, Rosie helped us in getting my sister on the sleepmatch to explore what mattress would be best for her and whether the one we chose was suitable (which it was) and completed our purchase.

All of these staff members were friendly, welcoming and offered us drinks which was kind.

Overall, we have a lovely experience and it was friendly and efficient… my sister is very please with her new mattress. We would definitely recommend and come back whenever we were in the market for a new bed/mattress

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

needed a new matress due to bad back…

needed a new matress due to bad back pain went into store after looking online rosie the assistant was very professional and really helped me choose one was a bit more than i had budgeted for but after trying a few choose the one i was happy with

August 19, 2023
Unprompted review

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