Very welcoming. Let us have time to look around at our options, regarding choice of a new mattress. Debbie was very informative and was at all pushy.Choose two Tempor mattresses, double and king size... See more
Location
Switch locationUnit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY Leicester, England, GB
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See what reviewers are saying
Both Ian (Sales Advisor) and Rachel (Manager) instore were brilliant and extremely helpful, whilst maintaining neutral enough to allow you to make your own decisions on what to purchase. Dreams as... See more
Debbie did such an amazing job showing us around the store and gave some amazing insights. She went out of her way to make us feel comfortable - I would recommend Debbie to anyone thinking about bu... See more
Really felt as though assistant listened to my needs physical and financial. Greeted in a friendly manner offered refreshments, on more than one occasion, and I although I deliberated long and hard di... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY, Leicester, England, United Kingdom
- 01162164470
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Excellent service in the store by…
Excellent service in the store by Deborah.
Delivered on time.
Excellent experience overall.
Lovely mattress- very happy
Salesmen listened to what we wanted and…
Salesmen listened to what we wanted and helped us to make our choice
Delivery on time with polite and friendly staff
Efficient service
Efficient service. Well informed, polite staff and delivery guys were great. Updates for delivery were brilliant. Totally satisfied with our purchases from Dreams.
May use AI-assist with repliesRead more
Got a text previous day to confirm…
Got a text previous day to confirm delivery. Waited all day wasn't until we contacted store we were made aware that it won't be delivered for another 3 days. This has left an 80 year old lady with no bed.

Reply from Dreams - Leicester Fosse Park
Very satisfied.
Excellent service from sales room to delivery,
Sales person at fosse Park store Ian was very helpfull & no pressure sales talk. Product turned up at agreed time. We are very happy with our purchase.
Amazing!
Fabulous in store attention and amazing delivery by James who was outstanding. efficient, friendly and very amusing too! The mattress itself has given the best nights sleep I've had for years. All in all a wonderful experience
Extremely knowledgable sales team
Extremely knowledgable sales team. Very friendly and welcoming. And the purchase went extremely smoothly. Would definitely buy from Dreams again
Great bed
Came on time and was easy to put our bed together, would suggest giving yourself an afternoon to do it though and preferably with a helper. Instructions were clear and easy to follow
Our sales lady was excellent even…
Our sales lady was excellent even though she was relatively new to the team but a big shout out to the two young men who delivered the bed. Most polite, respectful, very helpful and communicated. We are also very happy with the product.
Very helpful staff
Very helpful staff. Expensive but extremely comfortable mattress purchased.
Got our new bed from the Fosse Park…
Got our new bed from the Fosse Park store Christopher was very professional and helpful the bed came in two sections and was easy to put together.
Very very good service
Very very good service, from shop to delivery. Well trained staff that listen to your needs.
Just had our new mattress delivered by…JAMES AND DAVE
Just had our new mattress delivered by James and Dave and they are super lads - happy - funny and no messing - its not the easiest stairs with a super king
but these guys made it look easy and even took their shoes off - THANK YOU
Good service
Daughter is very happy with her new mattress. Delivery was as promised and well communicated.
I can thoroughly recommend Dreams!!
I had never bought anything from Dreams before,and after looking what other shops had to offer I decided to go with Dreams,it was a good decision!!
Fantastic Service
I recently visited Dreams at Fosse Park to look for a replacement mattress after a frustrating experience I had with John Lewis. From the moment I walked into the store, the difference in customer service was clear. The staff were incredibly attentive and took the time to understand my needs without rushing or pressuring me. They used a sleep analysis tool to gather details about my sleep preferences and body type, which helped to narrow down the options that would provide the best support and comfort.
After going through several recommendations, I decided on the Sleepeezee Beatrice mattress, which felt perfect for my needs. I also purchased two Tempur pillows and protectors to complete the set. The staff explained everything in detail, from the materials used in the mattress to how the pillow could help with neck support. I left feeling confident in my purchase and reassured that I’d finally found a mattress that suited me.
The entire experience at Dreams was a breath of fresh air compared to my dealings with John Lewis. If you are looking for expert advice I would definitely recommend Dreams
The knowledge of the seller and her…
The knowledge of the seller and her interest in the customer
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