We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... See more
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We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient
Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... See more
What a wonderful company to do business with. A wonderful women called Ema in the Nottingham store helped us pick a great mattress. No pressure just sheer professionalism. Delivered promptly. There wa... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, United Kingdom
- 01156784044
4.9
Excellent
292 reviews
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Great instruction by the staff in…
Great instruction by the staff in Nottingham who
made us feel so welcome and pointed us in the direction
of our now new beds.
August 11, 2025
Lovely man in the shop who helped us
Lovely man in the shop who helped us, the delivery people were great as well.
Bed really comfortable
August 11, 2025
Great customer service from Amanda
Great customer service from Amanda! Beautiful mattress.
Great nights sleep
Happy customer.
What more could you ask!
August 1, 2025
Prompt
Prompt, efficient and helpful delivery.
New mattress as expected and so far🤞🏻🤞🏻very comfortable
August 1, 2025
Slept like a baby made it easier to get…
Slept like a baby made it easier to get in and out fantastic service from start to finish Thankyou x
July 26, 2025
Our international bed
This is for our spare bedroom but it has been tested by a French lady and will shortly be the resting-place of a Ukrainian mother and son. It looks beautiful in the room and we're very pleased with it.
July 19, 2025
My experience in dreams was great
My experience in dreams was great - the member of staff greeted me when I came in the store and was very helpful. He had a great product knowledge and was able to help me find the right mattress and bed for me as well as using the sleep machine which was good! He gave me space to browse when I wanted it but was there to help with advise when I needed this as it is my first flat so I needed a bit of guidance on how the beds and mattresses work. I believe the staff member name was denier
June 29, 2025
Unprompted review
Experience in store was great
Experience in store was great. Was immediately taken care of, used the sleep match machine which was interesting as what it suggested was very close to what I thought I wanted. Found a great mattress with lots of natural materials.Just have to wait a month now for the mattress which is slightly inconvenient. But apart from that was great
June 23, 2025
Unprompted review
Excellent customer service
Excellent customer service, great value for money and prompt free delivery.
June 4, 2025
Very helpful
Very helpful, knowledgeable and friendly, especially to a bored 4 year old.
June 8, 2025
Great products, great service 👍
Really helpful staff in store - lots of advice if needed and left you alone when browsing 👍
Agreed delivery date/installation of double ottoman bed for our spare bedroom.
Great communication and the installation guys were great - could not fault any part of the transaction from the initial purchase in store right through to installation on the day.
Excellent service - thank you 😀
May 31, 2025
Sales staff were great
Sales staff were great, delivery seamlessly organised. The product was reduced in store prior to delivery and we were given an automatic refund.
May 18, 2025
Dreams Nottingham Castle Marina
Cameron was great at listening to our needs and then showing us a number of different beds to suit. Great customer service from start to finish.
asked if we need a drink as we started our sleepmatch assessment, which was duly waiting for us as we finished the assessment. We had pillows to use as we tested our chosen style of mattress which helped to dicide what was best for us.
May 4, 2025
Unprompted review
Great sales team
April 19, 2025
A masterpiece in our bedroom
The people who put the bed up did a brilliant job and we are very pleased with the bed - it is a masterpiece in our bedroom
April 19, 2025
A great guy who explained everything…
A great guy who explained everything properly. The purchase was made very easy and the bed is fantastic. Thank you for all your help.
April 6, 2025
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