Tariq was absolutely amazing with assisting us on finding what we needed. He was willing to stay with us for the time we needed and even offered us beverages. He held a patience and positive manner wh... See more
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Sharon at the Perry Barr store was great and understood my needs. I do find Dreams to be on the higher side for price but did enjoy the experience. It is particularly important to me to find a mattres... See more
Dreams is a great company, to purchase quality bed, and the staff David, is a very good customer service rep.
Wow! In purchasing our new mattress and bed David supported what can be a bit of a minefield especially when you're on a budget. His calm, relaxed approach was excellent. He gave detailed advice, demo... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
One stop Shopping Centre, B42 1AB, Perry Barr, United Kingdom
- 01213688266
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Dreams is a great company
Dreams is a great company, to purchase quality bed, and the staff David, is a very good customer service rep.
Service was good
great service
Now I Dream more (smiles)
The experience at the shop with Sim and his partner was awesome. I like the products, my sleep has improved I must say.....now I dream more....(Smiles)
Peak
Helpful, compassionate, constructive and gave great deals, gave lots of variety for the beds, very nice and kind.
I would like to share my review of this…
I would like to share my review of this store, specifically highlighting the fantastic service provided by Slim. From the very beginning, his customer service was at the highest level. He never pressured us into making a purchase; instead, he focused on our needs.
I mentioned that I suffer from back pain during sleep, and thanks to his advice, we were able to use the Sleepmatch machine, which analyzed exactly what kind of mattress would be right for both me and my wife simultaneously. After the testing process, Slim presented several options that met our criteria. He showed us more affordable models as well as the one we ultimately chose: the TEMPUR Pro Air SmartCool™ Plus Medium Firm 25cm Mattress.
While it is quite an investment, it is worth every penny in every possible way. As a bonus, we also received a TEMPUR duvet for free, which retails at £369!
I truly believe this is one of the best decisions we’ve made for our sleep comfort. If anyone is hesitant about buying a TEMPUR mattress—don’t be. And if you need expert advice on any mattress, I highly recommend visiting Dreams - One Stop Perry Barr. Ask for Slim—he’s a top-tier professional!
David was amazing
David was amazing with us showed us lots of different mattresses and done a incredible deal with a whole bed. He was a legend.
The staff in the shop was were…
The staff in the shop was were welcoming and helpful. As were the delivery men, who put the beds together quickly and efficiently.
Brilliant staff at the perry barr store…
Brilliant staff at the perry barr store and the delivery men were brilliant too. Good communication throughout and phoned us just before delivery so we didn't waste time waiting around.
Fantastic customer service by Dreams
Fantastic customer service by the staff. Very good products everything explained matching products to my needs - thank you.
May use AI-assist with repliesRead more
The beds were not as good as what I saw…
The beds were not as good as what I saw on display. Huge differences.

Reply from Dreams - Perry Barr
I love my new mattress it's comfortable…
I love my new mattress it's comfortable well worth the money and the delivery was excellent the delivery men was brilliant I will buy from here in future excellent service.
Had a very good salesman Slim
Had a very good salesman Slim. Nothing was to much trouble he showed us round the sales floor explaining the difference between the different ottoman beds. Thank you
Fantastic customer service
Fantastic customer service, excellent service from salesman very helpful and informative. Went through a variety of mattresses recommended by salesman Also offered drinks.
Came away having purchased mattress and pillows, have not had any problems at all with goods.
We enjoyed our visit to the Dreams…
We enjoyed our visit to the Dreams store at perry bar and choosing a new mattress for Pauline which she is very happy with.

Reply from Dreams - Perry Barr
Dreams 1 stop perrybarr
Lovley man named David who works for Dreams at the perry bar branch has been very professional and explained the whole proceedure with the BED MATCH which was sold to me after and also I purchased 2 lovley TEMPUR pillows you can see with him it wasnt all about money like the other guy who was working in there the vibes were genuine from David who truly cares about his customers...... Please keep him at the same branch we have many coming to spend money in there!!!!!
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