Tariq was absolutely amazing with assisting us on finding what we needed. He was willing to stay with us for the time we needed and even offered us beverages. He held a patience and positive manner wh... See more
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Sharon at the Perry Barr store was great and understood my needs. I do find Dreams to be on the higher side for price but did enjoy the experience. It is particularly important to me to find a mattres... See more
Dreams is a great company, to purchase quality bed, and the staff David, is a very good customer service rep.
Wow! In purchasing our new mattress and bed David supported what can be a bit of a minefield especially when you're on a budget. His calm, relaxed approach was excellent. He gave detailed advice, demo... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
One stop Shopping Centre, B42 1AB, Perry Barr, United Kingdom
- 01213688266
4.6
Excellent
200 reviews
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David in the Perry Barr One Stop Store…
David in the Perry Barr One Stop Store is a credit to the company! He went above and beyond for me and my family! He was very kind and shared a laugh and joke!!! He is a great staff member and a great human being!!!! SHOUT OUT TO DAVID!!!
April 2, 2025
Unprompted review
A lovely and warm welcome
From the moment I arrived at the shop and the warm welcome a friendly and smiling member of the staff that helped me promptly answering all my questions and give his professional advise all the way through my visit to the shop.
It was great joy browsing the shop and I loved the professionalism of the staff. Thank you for everything and the lovely hot chocolate.
March 20, 2025
Exceptional customer service
Exceptional customer service from Tariq, from entering the shop and throughout our whole experience. We tried the Beddit system and he showed us a selection of mattresses that met our needs. We also bought the Tempur pillows as I had been experiencing neck and shoulder pain and I have to say the transformation is amazing! The mattress is so comfortable, it literally is a dream to sleep on, and the pillows are well worth the money. We had the best customer service we’ve experienced in a long time. Highly recommend them.
March 9, 2025
Comfy Comy
We are so pleased with our new bed and mattress. Delivered as planned, the guys set everything up they were neat and tidy.
We are pleased.
March 16, 2025
It has been a dream come through with…
It has been a dream come through with Dreams . Thank you for a prompt delivery, I never regretted patronizing you guys .#dreams truly come through with Dreams #satisfied customer 💯🙌🏽👍🏽
March 15, 2025
Everything was great
March 16, 2025
The employee was very patient and…
The employee was very patient and respectful also offered a hot chocolate to my child.The mattress is amazing and very comfortable.
March 1, 2025
Delivered early
Delivered early, smooth handover of new for old.
Good communication of arrival time.
February 14, 2025
First the lad in the show room and im…
First the lad in the show room and im sorry his name esxapes me at the min was real helpful and not pushy also willing to answer any questions i had delivery and removal of old bed and matress was straight forward over all stress free from stat to finnish
February 22, 2025
Fantastic Experience & Quality Mattress!
From start to finish, my mattress-buying experience was excellent. The ordering process was smooth, delivery was prompt, and the product exceeded my expectations. The mattress is incredibly comfortable, offering great support and a perfect night's sleep. Customer service was also top-notch—friendly and helpful. Highly recommend!
February 21, 2025
i purchase In-store...An Excellent…
i purchase In-store...An Excellent shopping experience... Sold to me David a very knowledgeable salesman who shut out the outside world...took the time necessary to find my perfect Padstow Mattress and Cooling Pillow...totally bellissimo ...not to forget the delivery excellent on time perfect... best night sleep since the begin of time.
January 18, 2025
Very good experience
The sales lady was very kind in telling me about the product and didn't hurry me to male a decision. At her desk she offered me something to drink as we went through the process of purchase.
February 9, 2025
New bed.
Jatinder! The only female staff member on that day, was a fantastic help! Total professional, knowledgeable and helpful. Her and her team mates made my shopping experience, a funny and achievable experience.
February 2, 2025
Great product quick delivery
February 2, 2025
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