After a great experience in the shop, we were really impressed by the delivery team, who worked very hard during the heatwave. The guys deserve a medal!
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See what reviewers are saying
We were shown numerous options taking into account our requirements. Selected and ordered our product. We were contacted a few days before delivery,delivery crew were very thorough, taking care whilst... See more
From showroom visit to delivery the service was excellent. I love my new mattress and now sleeping through the night. Thanks for making a tough decision /process easier. Delivery team moved a heav... See more
I visited the Slough store and was advised to speak with Carrick regarding a mattress purchase. At the time, I was told that two additional items would be included with the mattress at no extra cost... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
383 Bath Road, SL1 5QA, Slough, United Kingdom
- 01753928716
4.9
Excellent
316 reviews
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Excellent Service
My experience with Dreams was excellent. I found the staff to be very friendly and informative. Customer Service was very helpful and a change order request was handled promptly and efficiently. I am very happy with my new bed and mattress
April 6, 2025
Couldn’t fault it!
The service was excellent from the member of staff helping me to choose the ideal mattress for me to the two delivery staff who were very considerate of my home when going up and down the stairs and taking my old mattress away I just couldn’t fault it !
March 15, 2025
Absolutely exceptional experience
So I went into Dreams the other week looking for a new bed.
What an experience I had, from the moment I went in to the moment I slept in my new bed.
The customer service from the staff, the experience of shopping in a store not online all the way up to the delivery was excellent.
Days for delivery where short when needed, or arranged when I could be available.
The service from the delivery drivers both times where excellent as well.
I'm very happy with everything Dreams did for me and my new bed and bedside table are perfect.
Thank you for everything and keep up the excellent work from everyone.
March 20, 2025
I bought the mattress for my daughter…
I bought the mattress for my daughter and she is very happy with it. She tells me it is very comfortable.
March 20, 2025
Bed Delivery
The lady in the showroom was very helpful and the delivery drivers were very polite the bed was delivered on time.
March 9, 2025
The whole experience was good and was…
The whole experience was good and was kept up to date with each stage from purchase to delivery. The delivery guys were pleasant, polite and got on with the job.
March 8, 2025
Dreams Slough purchase
Very helpful staff at Dreams Slough, bed is as expected - good standard for a reasonable price. Thank you
February 13, 2025
Great experience
Great experience, I have a bad back so a good bed is paramount to me and the whole experience in the shop was fantastic from start to finish extremely happy with the bed and the thorough service I received instore will highly recommend them to everyone 😊
December 28, 2024
Friendly and helpful
Friendly and helpful, lots to choose from and want you to try out as many as you want. Explained, great experience.
February 2, 2025
Dreams....excellent service
From going into the shop to the delivery, we had top class service. The sales lady who helped us choose the mattress was excellent. She listened to what we required, showed us relevant mattresses to try out and sorted the delivery etc. We were told when delivery would be and they arrived on time and we're respectful of our home with the delivery.
In all, cannot fault anything about the purchase of our new mattress from dreams. Thank you everybody.
January 30, 2025
Satisfactory Dreams Delivery
Satisfactory Dreams delivery
The items were delivered safely and satisfactorily
January 26, 2025
We love to purchase our bedroom…
We love to purchase our bedroom furniture from Dreams.This is our second bed from them and we are very happy with our new mattress.
January 18, 2025
Excellent Customer service
From start to finish very pleasant interaction with the customer advisor and the delivery guys that assembled the bed in good time.
January 3, 2025
On time good sevice
December 28, 2024
Excellent experience with Dreams in Slough
Our experience with Dreams in Slough was excellent. Dominik was so knowledgeable and friendly. We got more than what we went for and with a greater price compared to the places we had already checked.
December 13, 2024
Excellent all round service
Excellent all round service. Product exactly as sold and expected. Appointments made and kept. No disappointments at all, delighted with everything. Thanks
December 15, 2024
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