Great customer service by Daniel whose knowledge and advice helped us choose. Today bed was delivered and assembled by Koran and Jay who did an excellent job and left everything clean and tidy.
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After trying several mattresses at the store, I proceeded with the great value choice that was easily found at the entrance. And I didn't regret at all, it's so comfy I'm sleeping better and better... See more
From walking into the store to be greeted by Quinn at the Liverpool Speke store, to then not having to worry about delivery and assembly when my mother suddenly had a heart attack, I can not fault any... See more
Great staff In the store, friendly and very knowledgeable. Delivery and installation team were great and cleaned up afterwards. My only gripe is that the installation guys were only given 20 minutes... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
11a New Mersey Retail Park, L24 8QB, Speke, United Kingdom
- 01514330873
4.9
Excellent
118 reviews
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The bed is so supportive for my problem…
The bed is so supportive for my problem back helps me sleep well at night as does for my wife
June 27, 2026
Dreams Beds…
Great customer service by Daniel whose knowledge and advice helped us choose. Today bed was delivered and assembled by Koran and Jay who did an excellent job and left everything clean and tidy.
June 24, 2026
Unprompted review
Dreams in speke went in for a new…
Dreams in speke went in for a new mattress and as soon as Dan shown us we knew we was buying. Very knowledgeable guy and a credit to dreams as very professional and not pushy!!
May 23, 2026
Unprompted review
Excellent company from the sales to the…
Excellent company from the sales to the installation.,would highly recommend.
May 8, 2026
After trying several mattresses at the…
After trying several mattresses at the store, I proceeded with the great value choice that was easily found at the entrance. And I didn't regret at all, it's so comfy I'm sleeping better and better every night.
If there's one thing I'd like to advice, is I might hope that the staff could offer me some economical choices of bed frame during my purchase. Those at the store were quite out of my budget, but I know afterwards that they're doing great sale on the website. Would be happy to get further discount by buying them at the same time. Nowadays second hand bed frames are quite pricey.
Delivery service was perfect, 10/10.
May 2, 2026
Good customer service from Shop up to…
Good customer service from Shop up to delivery. Time estimated for delivery was spot on
As for the bed , just perfect
April 19, 2026
It was so easy
It was so easy, no big sell everything explained made our choice so easy walked away happy
March 27, 2026
Brilliant service
Brilliant service, fantastic price, exactly what we needed
Even got a free mattress plushie that’s sits on our bed !!!
Fantastic customer service
February 7, 2026
They contacted us to say be with us…
They contacted us to say be with us soon arrived on alloted time brought the bed in one taking the packages /plastic wrapper off one start to put the bed together. The one whom was taking the wrapping off placed all rubbish in van. One thing I was happy with as soon as they entered the bedroom they wore over shoes
March 27, 2026
Salesperson didn’t rush us and showed…
Salesperson didn’t rush us and showed what we wanted.
March 1, 2026
Unprompted review
Visited Speke Store to look at…Clearance Bed
Visited Speke Store to look at clearance bed selling on line. Not got one in Shop, but Chris was so helpful showing us the next best thing. Fantastic Customer Service from him.
February 26, 2026
Unprompted review
Bought a new mattress absolutely love…
Bought a new mattress absolutely love it. Even lobbed in some new pillows and a duvet. Would deffo recommend.
January 31, 2026
Purchase went well love the bed.
February 8, 2026
I am very satisfied with the Mattress &…
I am very satisfied with the Mattress & Ottoman King Size Bed. When I installed it and started sleeping on it for almost 10 nights. My wife and I are feeling really comfortable and fell asleep right away.
February 14, 2026
No disappointment with Dreams
Firstly, the product quality across the board is first class and the reviews confirmed it. Not the cheapest on the market, HOWEVER, definitely the best value
February 5, 2026
Unprompted review
John was very helpful and seemed quite…
John was very helpful and seemed quite aware of our needs and concerns
January 11, 2026
We wee shown lots of different priced…
We wee shown lots of different priced beds and left on our own to decide also given guidance by a young lady,We returned the next day and was shown more beds by a gentleman who made us buy the bed we are happy with,also the delivery men were exceptional in taking the old mattress away and replacing the new mattress on our own base in the bedroom. Very satisfied customer
November 22, 2025
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