Luke at the Stockport Branch was 10/10. He immediately greeted us and offered us a drink, we got to chatting about what we were looking for. We’ve not shopped for a mattress before so when we were off... See more
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Friendly staff who were happy to help and suggested coming back when the bank holiday sale was on. Tried several beds and was advised which would be suitable for my arthritis
Gabe was really insightful. Showed us all the different options. We went in with an idea what we wanted. He showed us alternatives and gave us time to talk amongst ourselves but any time it looked lik... See more
We had never bought a mattress before, so we weren't sure what we were looking for. Gabe helped us get set up on their Sleepmatch device so we could get a better idea and gave us lots of advice based... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
57-89 Great Portwood Street, SK1 2ED, Stockport, United Kingdom
- 01615133784
3.9
Great
296 reviews
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Great store
Great store - well laid out - clean and tidy with plenty of choice. Our assistant was friendly and pleasant without being 'pushy' and was obviously very knowledgeable about what we were wanting. How lovely to be offered a cup of coffee.
February 7, 2024
Unprompted review
It was easy to choose my new bed with…
It was easy to choose my new bed with the help of the sales team it was delivered on time and the delivery men were quick and efficient they checked I was happy before leaving
Overall excellent service
January 30, 2024
Very good bed and mattress
The bed and mattress we bought from Dream are wonderful. The qualities are very good. We have good sleep every night.
January 15, 2024
Stockport store is the place to go
The staff at Stockport store were exceptionally helpful and knowledgeable.
Ryan in particular was exceptional in his service levels and knowledge
January 21, 2024
Unprompted review
We got excellent advice in the…
We got excellent advice in the Stockport store and quick delivery. Would definitely recommend Dreams.
January 21, 2024
The product is really comfortable
The product is really comfortable, the staff professional and gave great advice. Delivery was on time and the team kept us informed of their schedule and when they could deliver.
January 18, 2024
Great time choosing the ideal mattress
Great time choosing the ideal mattress, and great sales staff.
Thoroughly recommend them.
January 14, 2024
Worthwhile visit
Only called in on a whim as we were on our 2nd uncomfortable mattress in less than 2 years! Really helpful people in store, our advisor (Natalie) was very knowledgeable & patient, & we are very happy with our mattress.
December 10, 2023
Super service.
I ordered the bed over the phone. The phone was answered promptly and the process of ordering and delivery was easy and straightforward. The bed was delivered and assembled at the allocated time. Very nice helpful staff. Thank you!
December 17, 2023
Excellent customer service and knowledge
December 10, 2023
Gareth at dreams stockport
Gareth at dreams stockport.
Made our purchase very welcoming. And also excellent service.
Thankyou.
December 4, 2023
Unprompted review
GREAT EXPERIENCE!!
Great experience!!! Wonderful, friendly staff, who were very knowledgeable and professional! Good beds at reasonable prices! We bought three and would recommend Dreams to anyone!!
November 4, 2023
Brilliant advice and service (again!)
We bought our adjustable bed from Dreams in Stockport in 2016, when we had brilliant help from Adam. So when we wanted a similar bed as a wedding present for our daughter and her husband to be, we went back to the same shop. This time we were served by Liz who was extremely helpful and friendly. The whole buying experience was brilliant. We would recommend anyone in Stockport looking for a new bed to try them first.
November 18, 2023
Unprompted review
From choosing my new bed to delivering
From choosing my new bed to delivering, the staff were fantastic the delivery was great they were polite and friendly.
November 12, 2023
Staff really helpful
Staff really helpful, do not display all models available so an internet search may be worthwhile, although if you have particular requirements the staff will do this in store for you.
November 5, 2023
Fantastic
We visited ur store today on 9/11/23 Stockport we was approached by Gabriel kern he was very helpful and we got disconnect on the bed and mattress head board because the products was being discontinued we was very pleased with our purchase . He give excellent customer service and we left very happy
November 9, 2023
Unprompted review
Very professional and helpful from…
Very professional and helpful from beginning to end of purchase
October 20, 2023
Fantastic service.
Fantastic service.
Easy to order.
Delivery on time and the staff were extremely helpful and polite
October 20, 2023
Really friendly and helpful
Really friendly and helpful, without being pushy.
It was very refreshing.Great manager and team in Portwood.
October 14, 2023
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