From entering the showroom and being warmly greeted by the agent until the delivery men placed our mattress in position everything went smoothly. The agent could not have been more helpful or consid... See more
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Beautiful sofa bed, great quality, sturdy and delivered right on time. Unfortunately we made the mistake of looking at the bed on the day of delivery and it's on the website now with 25% off - would... See more
Stephen (our salesman) did a fantastic job of helping us choose 2 new mattresses. He was extremely patient and made sure we were positive about our choices before we left! In fact we were there so lo... See more
Jenny, who served us was excellent. Took time to understand what we wanted and gave us all the best options and information we needed to make a decision. Very happy with the bed and mattress 👍
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3 Riviera Way Retail Park, TQ2 7AP, Torquay, United Kingdom
- 01803303130
4.8
Excellent
313 reviews
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Very helpful staff who didn't make us…
Very helpful staff who didn't make us feel pressurised into making a purchase. After considering all the options and advice we were given, I retuned to the store the following day and purchased the Mattress we had decided on. Would like to thank Katarzyna who was very helpful and polite.
July 7, 2025
Don't DREAM - Visit Showroom now !!
Dreams Beds look expensive and are expensive. But what price for a good nights sleep?
Consider this: We spend about a third of our lives in bed and hopefully enjoying a good night’s sleep.
In our busy life styles it is crucial to our physical health and mental wellbeing.
Oh! yes. Customers also receive FREE pillows.
July 26, 2025
It has been a great experience
It has been a great experience, great service delivery did a great job, very carefully did the job not making any mess in the house and even used a shoe cover to be inside. Fantstic team of people, highly recommend
July 26, 2025
A very good experience
A very good experience from the shop assistant to the delivery men. The shop staff were very friendly and gave us lots of useful information. The delivery was a lot quicker than envisaged, just over a week from placing order. The mattress is very comfortable.
July 26, 2025
We have absolutely no issues at all C…
We have absolutely no issues at all C it all went like a dream!!
July 19, 2025
Good advice in store, excellent delivery service
Good advice in store, simple purchase process and delivery people so professional, pleasant and efficient. Excellent communications throughout. Thank you
June 8, 2025
Very professional assessment of…
Very professional assessment of differing difficulites experienced by my wife and I associated with sleeping; aching nect, back, overheating. Guided towards an informed choice, trying out several beds, questioning and clarifying our preferences regsrding the mattress that best suits our needs. Since delivered as planned and currently enjoying best rest in years. Thank you to Kane at Torquay.
June 4, 2025
Brilliant
Good helpful service ordering. Good service when there was a minor issue with order and delivery date which was exceptional dealt with.
July 13, 2025
And so to bed
Salesman Steven was very friendly and helpful particularly in the bed suitability testing we have happily recommended you to others
May 21, 2025
Delivery was on time and the guys were…
Delivery was on time and the guys were very helpful.
The mattress is really comfortable.... I'm delighted.
May 23, 2025
Kane at Torquay branch
Kane at Torquay branch was very informative friendly and patient with us.
Taking his time to explain everything about each mattress and how it moves with you to experience what should be good for the sleep. We were told about the recycling of our old mattress also about the extra 8yrs insurance cover for peace of mind. And the free mattress cover.
May 10, 2025
Unprompted review
Very pleasant experience all round from…love my new mattress
Very pleasant experience all round from purchasing to delivery
May 3, 2025
The bed that identified our needs is…
The bed that identified our needs is great.
All round enjoyable experience
May 3, 2025
Comfort at its peak
I recently purchased a mattress from Dreams, and I’m extremely impressed with the excellent quality. It offers outstanding comfort and support, making a noticeable difference in my sleep. The craftsmanship and materials feel premium, and it’s clear this mattress is built to last. I’m very happy with my purchase and would highly recommend Dreams to anyone looking for a high-quality, comfortable mattress
May 3, 2025
My old bed had become very…
My old bed had become very uncomfortable, my new mattress has been so comfy I do like it a lot.
April 18, 2025
Brilliant service instore without any…
Brilliant service instore without any sales pressure. Prompt quick delivery.
April 19, 2025
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