I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more
Company replied

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more
Company replied
Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more
Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.
Company replied
Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very grateful.
I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience. Highly recommend him. 10+ for his amazing job. Thank you!

Reply from Dyno-Rod - North West London

Reply from Dyno-Rod - North West London
The gentleman who attended my site was an amazing worker. He was respectful, professional, and left everything clean and tidy. I was extremely pleased with his work and would highly recommend him.

Reply from Dyno-Rod - North West London
H Mitchell was excellent and a great communicator.

Reply from Dyno-Rod - North West London
Quick appointment. Isaac arrived punctually, very knowledgeable, used endoscope to examine drain. Advised me excavation needed because of unusual situation. Cost of examination very reasonable. Very satisfactory service

Reply from Dyno-Rod - North West London
Mitchell arrived and solved the blockage in the WC very quickly. Very friendly and knowledgeable. Highly recommended.

Reply from Dyno-Rod - North West London
Making appointment was easy. Plumber was very efficient, approachable and a tidy worker.

Reply from Dyno-Rod - North West London
Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.

Reply from Dyno-Rod - North West London
So polite and effective in carrying out the task. Everything explained and demonstrated that the problem had been solved. Excellent work, definitely recommend.

Reply from Dyno-Rod - North West London
Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely happy with service provided. Booking process was easy.

Reply from Dyno-Rod - North West London
The man that came arrived on time. He was polite. He explained what he thought the issue was and said he would return after wkend with a colleague. They came, sorted the problem and left the toilet very clean.

Reply from Dyno-Rod - North West London
It turned out that our problem was not one that Dyno- Rod could solve. However, the issue was explained competently and so we will be able to move forward.

Reply from Dyno-Rod - North West London
Terrible service have had a leak in my living room ceiling that has got progressively worse and worse. Into week 3 and have to wait another 5 days for a plumber to come and fix the leaking fresh water pipe. Dyno originally sent their leak detection team who misdiagnosed the issue. Have had to call back and spent collectively 7 hours on calls to get a resolution. British Gas don't have a clue and will be canceling my homecare agreement when they do eventually fix this. Damage in the ceiling has got progressively worse and had we not opened it up we would have never diagnosed the actual cause of the leak (being from a pipe rather than from the sink as we were originally told). Wasted time and money.

Reply from Dyno-Rod - North West London
At first, someone came from companie but they didn't clear my drainage then I called next day somone came and clear the drainage and you could see with video inside the pipe.he was really good. Thank you

Reply from Dyno-Rod - North West London
Avoid This Company – A Complete Disgrace and a Total Rip-Off**
I would strongly advise everyone to avoid this company at all costs. My experience with them was an absolute joke from start to finish.
First, they gave me a massive, completely unreasonable time slot from 8:00 AM to 6:00 PM, forcing me to waste my entire day waiting around. To make matters worse, the technician arrived incredibly late, right at the very end of the day.
When he finally showed up, it was clear he didn’t have enough time left on his shift to do the job properly. Instead of completing the work, he rushed through a fraction of it, made a bunch of excuses, and claimed that it "needed another visit." It is blindingly obvious that they intentionally drag out the job to make you book a second appointment just so they can squeeze more money out of you for the exact same work.
To top it all off, their website explicitly states that they visit first to inspect the issue and give you a price quote. That is a complete lie. The technician just started working right away, charged me the full amount, and then left without even finishing the job!
This level of service is a total disgrace, especially considering that British Gas is their parent company. You would expect a reputable standard from them, but this was nothing short of a scam. Save your time, save your money, and call a professional local company instead. One star is far too generous.

Reply from Dyno-Rod - North West London
Booking was easy. The engineer (Michael?) arrived timely. Was careful when going through our house. Did a great job. Drains all good again. Thank you so much !!

Reply from Dyno-Rod - North West London
I always get concerned of how much it cost to unblock a drain. I must say the person who came took his time and discussed it. I know there many independent companies, but Dyno-rod got the job done. Well done

Reply from Dyno-Rod - North West London
Blockage was cleared and they did a thorough job.

Reply from Dyno-Rod - North West London
Engineer really good turned up within half hour and sorted the problem

Reply from Dyno-Rod - North West London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.