I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more
Company replied
Location
Switch locationEdison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
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Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more
Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.
Company replied
Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom
- 0208 003 0849
4.6
Excellent
444 reviews
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Excellent service
Excellent service. On time, very kind engineer. From start to finish, it took 15 mn. He worked very quietly, solved the problem, explained everything, cleaned everything and left. And on Xmas day! Thank you so much.
December 24, 2025
Unprompted review
Reply from Dyno-Rod - North West London
ceren gulan,
We're delighted to hear about your excellent experience, especially on Christmas Day! It's wonderful that our engineer was on time, kind, and efficiently resolved the problem, explaining everything and leaving the area tidy. Thank you for your kind words.
Dyno-Rod
Very happy with the quick efficient…
Very happy with the quick efficient friendly service unblocking my drain.
December 22, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Zoe M,
We appreciate your feedback and are delighted to hear that our service was quick, efficient, and friendly in unblocking your drain.
Dyno-Rod
We were very pleased with the service…
We were very pleased with the service from Dyno7. The operative arrived when expected. Made a complete assessment of the problem and advised us accordingly. Would definitely recommend.
November 30, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Marie O'Driscoll,
We're delighted to hear you were pleased with our service! It's great that our operative arrived as expected, thoroughly assessed the problem, and provided helpful advice. Thank you for your recommendation.
Dyno-Rod
Appalling service, no show, rude and unresponsive
Appalling service. Failed to show up 3 times when booked, yet they don’t contact you to let you know.
Difficult to contact by phone (they rarely answer). Twice failed to send quotes for work, requiring me to make several calls, which aren’t always answered. One of the operatives who attended was rude , unhelpful and had faulty equipment. Fortunately the second operative to attend was polite and helpful.
My advice is to find another company.
November 20, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Mark Humphris,
We sincerely regret that we failed to meet your expectations and caused such frustration. We are concerned to learn about the repeated missed appointments, communication difficulties, and the negative experience with one of our team members. We are reviewing our scheduling and communication processes, and addressing the issues with our field staff to prevent similar occurrences. We appreciate you bringing these matters to our attention.
Dyno-Rod
Awesome service
Awesome service. Easy to book for next day emergency. Real time comms on arrival time. Patient service to fix problem and mitigate future services. Highly recommended as not an easy job to deal with waste drains!
November 24, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Wharton97,
We are so pleased to hear about your excellent experience with our service, especially the ease of booking for an emergency and the real-time communication. It's wonderful that our team provided patient service to resolve the problem and offered solutions for the future. Thank you for your high recommendation!
Dyno-Rod
Blocked outside drain
Lovely engineer cleared our outside blocked drain swiftly today. Gave us a full explanation of what had caused the blockage and how to maintain it. Super-helpful and worth the fees. Recommend them and would use this company again.
November 4, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Aliya Yasmin Rahman,
We're delighted to hear about your excellent experience with our service. It's wonderful that our engineer swiftly cleared your blocked drain and provided a full explanation. We appreciate your recommendation!
Dyno-Rod
They arrived at a good time and the…
They arrived at a good time and the engineer was very polite and helpful and understood our problem straight away
October 27, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Mr.Ballester,
We are delighted to hear about your positive experience! It's wonderful to know that our engineer arrived promptly and was polite and helpful, understanding your problem straight away. Thank you for your kind words.
Dyno-Rod
Excavation and Relaying of New Toilet Waste Pipe to Drain.
Excavation of ground to remove old leaking toilet waste pipe and connect new pipe to services. Job done with great skill and professionalism, with check on work by supervisor. Only gripe, difficult getting early date for repair. Very happy to recommend.
October 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
James O'Gara,
We're so pleased to hear that the excavation and pipe connection work was carried out with such skill and professionalism. We understand your frustration regarding the wait for an earlier appointment, and we appreciate your recommendation despite this.
Dyno-Rod
Ryan was very professional and…
Ryan was very professional and personable.
October 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Mr James Howard,
Thank you for sharing your positive experience. We are so glad to hear that our service was professional and personable. We truly appreciate your feedback.
Dyno-Rod
Useless
Another attempt to get the sink and drain fixed. Waited in from 08:00 - 13:00. Engineer calls at 14:50 saying he thought he had until 3pm. Perhaps has trouble understanding 24 hour time?
Wasted 2.5 days waiting in and rearranging schedule to still not have the problems fixed after 2 weeks.
Reference number DY-WO-5387199 for original visit and DY-WO-5415269 for today.
Even if the service through BG homecare was free for the landlord it isn't worth it!
October 13, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Dan H,
We appreciate your feedback. However, I have looked into the reference numbers provided and they seem to be for the Dyno plumbing team. I have made them aware so they can make contact with you. I do sincerely apologize for the service you have received so far.
Best wishes,
Dyno-Rod
Efficient , friendly service
They arrived on the date given and gave notice of arrival time. They diagnosed the problem quickly and were very professional and helpful. They left with clear explanations of next step
September 26, 2025
Unprompted review
Reply from Dyno-Rod - North West London
This is wonderful feedback! Thank you for letting us know all went well!
Really useless
Really useless. No quote given ahead of appointment as promised, a whole day given as potential slot for work to take place. No communication on the day and, despite my many phone calls to them, no-one turned up and no-one called me. The operative then claimed they had tried to attend late in the day but this was not true, I was there all day and nobody came
Today I got a reply to my review - 10 months later!
September 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Deirdre Yager,
We are truly sorry to hear about your frustrating experience. We understand your disappointment regarding the missed appointment, lack of communication, and the issues with the promised quote. We are reviewing our procedures to prevent such occurrences in the future.
Dyno-Rod
The plumber was professional but…
The plumber was professional but friendly. Apologetic on behalf of team who omitted to put anessage in my notes requesting an early visit due to attendance at a funeral.
September 23, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for the feedback, and apologies for the miscommunication.
Excellent professional service
Excellent professional service, it’s the third time we have used them and it’s always a very good experience.
September 18, 2025
Unprompted review
Reply from Dyno-Rod - North West London
This is great to hear, we always appreciate this kind of feedback, thank you!
Fast and effective
Came round within 24 hours and cleared the blockage very efficient and good service
September 8, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We love these kinds of reviews, and really appreciate your feedback, thank you
Extremely satisfied with the excellent…
Extremely satisfied with the excellent service. Called out as an emergency, arrived quickly and resolved the problem
Very thorough and professional.
September 2, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate you sharing your experience! We're happy to hear that you were satisfied with the quick response and the thorough, professional resolution of the emergency.
Claire, Dyno-Rod
Friendly and informative engineers who…
Friendly and informative engineers who resolved my blocked drain
September 2, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Tony Oliver,
We appreciate you sharing your experience. We're happy to hear our engineers resolved your blocked drain effectively and were helpful.
Claire, Dyno-Rod
Reply from Dyno-Rod - North West London
Thank you for the feedback, its much appreciated.
Professional service
Friendly, efficient and professional service. Problem resolved quickly. Would recommend.
August 28, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Cath,
We appreciate you sharing your positive experience! We're so glad our service was friendly, efficient, and professional, and that we resolved the issue quickly.
Claire, Dyno-Rod
David Cope was excellent
David Cope was excellent, a good job done , on time , very personal and helpful . Thank you Mr Cope .
August 18, 2025
Unprompted review
Reply from Dyno-Rod - North West London
June Koch,
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could be helpful and efficient for you.
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