I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more
Company replied
Location
Switch locationEdison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
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See what reviewers are saying
Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more
Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.
Company replied
Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom
- 0208 003 0849
4.6
Excellent
444 reviews
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Awful service
I had to wait for almost 5 days for an available booking. On the day of the booking I was only given a time slot of 8 am to 6 pm so I took the day off to work from home and waited. When I eventually called at lunchtime to ask if they knew what time the engineer would arrive I was told that he was too busy and couldn’t come at all that day. We rebooked it for the first job of the following day ‘guaranteed’ before 10 am. When I called at 9 am to ask what time he would arrive, I was told he was doing another job and he would be there shortly. When I called again at 11:30 am to ask what time he would arrive I was told he was ‘round the corner’ and would be with me in five minutes. He eventually arrived at 1:30 pm. He was a lovely guy and fixed the blockage, but the service from the DynoRod was appalling.I will definitely not be using them again.
February 27, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Rw,
We appreciate you taking the time to share your experience with us. We are truly sorry to learn about the significant delays and miscommunications you encountered when trying to schedule and receive service. We understand how frustrating it must have been to take time off work and then face repeated postponements and extended waiting periods. We are actively reviewing our scheduling and communication processes to prevent similar situations in the future. We value your feedback as it helps us improve our service delivery.
Dyno-Rod
Excellent service
Excellent service. Engineer who came was very efficient and solved the problem very quickly. He was very polite and courteous. I definitely recommend them.
February 25, 2026
Unprompted review
Reply from Dyno-Rod - North West London
A. Mc,
We're so pleased to hear about your excellent experience! It's wonderful to know our engineer was efficient, solved the problem quickly, and was polite and courteous. Thank you for your recommendation.
Dyno-Rod
A very professional team carried out a…
A very professional team carried out a CCTV survey. Thank you for your attention
February 19, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Leonard,
We're so pleased to hear that our team provided you with professional service during the CCTV survey. Thank you for your kind words and appreciation!
Dyno-Rod
A good experience
It was easy to book the appointment on the website.
The worker phoned 20 min beforehand, to check on the details of the problem and confirm when he was going to arrive.
The worker (Isaac) communicated clearly about what he was doing, when he needed me to flush the toilet, etc. And was very pleasant to deal with.
A thoroughly good experience.
February 19, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Stuart Tait,
We're delighted to hear that booking your appointment was easy and that our team member communicated clearly and was pleasant to deal with. We appreciate your kind words about your thoroughly good experience.
Dyno-Rod
Fast, efficient and helpful
I was given a date for the appointment and that morning received a call with an estimate time of arrival. The chap was fast, efficient and helpful. He left everything clean and tidy, and the bill was exactly as the website said. The visit couldn’t have been bettered.
February 18, 2026
Unprompted review
Reply from Dyno-Rod - North West London
David B,
We are so pleased to hear about your excellent experience with our service! It's wonderful that our team was efficient, helpful, and left everything clean. We appreciate your kind words.
Dyno-Rod
Very efficient service with great customer care
Darren who took my call was very empathetic and made me feel that my drain would be un blocked today.
Ryan Cater came about 2 pm a charming young man who said he knew the probable cause. He fixed the drain quickly and he was very polite helpful and happy
February 17, 2026
Unprompted review
Reply from Dyno-Rod - North West London
JYDA,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was empathetic and that the drain was unblocked quickly and efficiently. Thank you for your kind words!
Dyno-Rod
Brilliant job from Qais Mohammad at Dyno-rod
Qais Mohammad did a brilliant job, making sure he cleared a blocked drain effectively and rapidly. He also sent a camera up and down the pipe to make sure everything was flowing well. I would 100% recommend him to anyone who’s frustrated with other plumbers not doing the job fully, and appreciates great customer service.
February 13, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Diana Barea,
We're delighted to hear about your positive experience with the drain clearing service! It's wonderful to know the service was effective and rapid, ensuring everything was flowing well. We truly appreciate your high recommendation.
Dyno-Rod
Professional Company
Very professional company, the communication is excellent right from the booking, text to inform you when Engineer is attending and the Engineer also called to say when he will be arriving.
Ricardo arrived on time, he was very professional, he answered any questions that was asked. He worked very fast. He did a clean and excellent job.
February 12, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Lucy2,
We're so pleased to hear about your excellent experience with our service. It's wonderful that our communication met your expectations and that our engineer was professional, efficient, and provided a clean and excellent job.
Dyno-Rod
Very professional indeed
Very professional indeed. Right from the booking , call confirmation , call in advance of the visit and the Engineer , Ryan , who was superb .
He arrived on time , did an excellent and clean job and was a proper Pro. A credit to his company.
February 11, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Brendan Lucey,
We are so pleased to hear about your excellent experience! It's wonderful that the booking process was smooth and that our engineer provided such a professional and clean service. We appreciate your kind words.
Dyno-Rod
Mitchell was brilliant and had…
Mitchell was brilliant and had excellent customer service
February 11, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Sharon ,
We're so pleased to hear that our service was brilliant and that you experienced excellent customer service. We appreciate your positive feedback!
Dyno-Rod
The gentleman that attended the…
The gentleman that attended the property was knowledgeable and said there is a problem with the drainage system but im afraid the landlord chose to ignore him and get a plumber instead to unblock it.The problem is still there!!!
February 2, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Allyson Dalton,
We appreciate you sharing your experience regarding the drainage issue. We understand how frustrating it is when problems persist. We are committed to ensuring our recommendations are taken seriously and will review our processes to prevent similar situations.
Dyno-Rod
Isaac got sent out to help us with our…
Isaac got sent out to help us with our issue in our house was very nice and efficient and knows the job. Hope if I have any other issues Isaac gets sent out to me.
January 28, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Carmella Bentley,
We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team member was nice, efficient, and knowledgeable. We appreciate your kind words!
Dyno-Rod
Quick service and job carried out very…
Quick service and job carried out very well
January 20, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Janice James,
We're delighted to hear that our service was quick and that the job was carried out to your satisfaction. We appreciate your positive feedback!
Dyno-Rod
Mitchell H in North London went the extra mile
Mitchell H in North London went the extra mile to unblock our drain. He first attended at 8 pm in the evening and couldn't finish it so came back next morning and got it done. This was after we'd been let down previously. Really dedicated to sorting it and cheerful. Thank you! Dr Danielle B
January 20, 2026
Unprompted review
Reply from Dyno-Rod - North West London
DB London ,
We're delighted to hear that our technician went above and beyond to resolve your drain issue, especially after a previous letdown. We appreciate you acknowledging their dedication and cheerful attitude in getting the job done. Thank you for your kind words!
Dyno-Rod
Fast efficient and reasonably priced.
Fast efficient and reasonably priced.
Technician was really friendly and did a great job
January 16, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Karim Awenat,
Thank you for your kind review. We are delighted to hear about your positive experience and that our team member was friendly and did a great job. We appreciate your feedback!
Dyno-Rod
Polite engineer and efficient service
Polite engineer and efficient service
January 12, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Dean Linnell,
We appreciate you taking the time to share your positive feedback regarding our engineer's politeness and efficiency; we are so glad.
Dyno-Rod
If I could give 0
If I could give 0, I would. They are terrible, first they don’t come On time And they keep cancelling jobs and finally when a so called engineer comes, they are disinterested in working and just trying to make extra money by giving various excuses. Seriously choose better serious company
January 9, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Saurabh Dewan,
We are truly sorry to hear about your frustrating experience with our service, including the scheduling issues and the conduct of our engineer. We are actively reviewing your feedback to improve our operations and ensure our team provides the professional service you deserve.
Dyno-Rod
The engineer that came was very good an…
The engineer that came was very good an polite
January 5, 2026
Unprompted review
Reply from Dyno-Rod - North West London
Kofoworola Durojaiye,
Thank you for your kind words. We are so glad to hear that our engineer provided excellent service and was polite. We appreciate your positive feedback.
Dyno-Rod
Excellent service all round
Excellent service all round. Engineer was very knowledgeable and polite
December 29, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Michael,
We are so pleased to hear about your positive experience with our service. It's wonderful to know our engineer was knowledgeable and polite, providing excellent service all around. We appreciate your kind words.
Dyno-Rod
LANDLORDS BEWARE!!
LANDLORDS BEWARE!!
Booked these guys to come and unblock a drain which was a simple job to do.
Engineer called when 15mins away to give me the price which is strange as there’s no prices when you book the service. Upon mentioning that the tennants are at the property I was told that it would then be £70 more expensive because it’s now classed as a commercial call out.
Meaning that if the only difference in the pricing the job was that the landlord called instead of the Tennant. The engineer spent 15mins, unblocked the drain and then left.
It cost me £70 more because I am a Landlord.
Will not be using this business again
December 24, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Michael A,
We appreciate you sharing your experience and feedback regarding the pricing structure. We understand your frustration with the additional charge for a landlord call-out. We are reviewing our pricing policies to ensure clarity and fairness for all our customers. We value your business and are committed to improving our services.
Dyno-Rod
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