With a blocked sink in the kitchen we were looking at a ruined weekend we were having friends over. It were stressed and thinking of other arrangements. However George C from Dyno-rod arrived and c... See more
Company replied
Location
Switch locationEdison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Isaacs was absolutely amazing he saved my life I was having complete stress and panic attacks making my asthma worse. Isaacs came and as soon as he came he fixed the problem in 5mins. He was Brill... See more
Josh Kendall was fantastic, called me to say he was on his way and arrived 15mins later. Immediately identified the problem and cleared it quickly. Explained what was the problem and how to ensure it... See more
Company replied
Luke with his positive attitude,and through process of elimination pinpointed the source of the blockage and with a skill akin to a neurosurgeon opening a skull opened up a pipe to remove a hundred... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom
- 0208 003 0849
4.6
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ryan called ahead of time
Ryan called ahead of time, was super polite and helpful. Solved the issue without fuss.
2nd time I’ve used Dyno, have been 5 stars each time.
March 28, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate your kind words and are thrilled to hear about your positive experience with Ryan. We strive to provide exceptional customer service and are glad that Ryan was able to resolve your issue efficiently. Thank you for choosing our company and for your continued support.
Very pleased with the assistance…
Very pleased with the assistance provided by Patrick. He solved the issue and I’m very grateful for his help.
March 25, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words. We are delighted to hear that you were happy with the service you received and that you found our technician to be helpful. We strive to provide our customers with the best possible experience and your feedback is greatly appreciated.
Mitchell was really helpful when…
Mitchell was really helpful when visiting my property today! Really informative and fixed the issue straight away!
March 19, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We are delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. We strive to provide excellent service and it's wonderful to know that Mitchell was able to assist you effectively.
Excellent service..
Got a txt that the engineer was scheduled to turn up 8 -6 , which he did just after 12 - asked me exactly what the problem was and explained in precise details how the drainage system actually worked !! , even managed to pinpoint the cause of damp in the bedroom- a broken underground pipe and told me how to fix it - and he managed to check and unblock 2 of the five drains in my property ,the other 3 were fine . Will definitely use this company again as he did exactly what I asked for and more ..
March 14, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate you taking the time to share your experience. It sounds like you had a very positive interaction with our engineer. We are glad that he was able to identify the cause of the damp in your bedroom and provide you with helpful information on how to fix it. We are also pleased to hear that he was able to check and unblock two of your drains. We strive to provide our customers with excellent service and are happy to hear that you were satisfied with the work performed.
We had an engineer called Luke arrive…
We had an engineer called Luke arrive to help with our blocked outdoor drains. It was a tricky job (previous owners had built over the manhole) but Luke was brilliant. Talked through options, solved the issue without extra charges and managed to avoid making a mess. Would recommend. Thanks!
March 10, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for taking the time to leave a review. We are glad to hear that our engineer was able to resolve your blocked drain issue. We appreciate your kind words about Luke's professionalism and his ability to find a solution without additional charges. We strive to provide excellent service and your feedback is valuable to us.
Reply from Dyno-Rod - North West London
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience.
Not all heros wear capes
Our school needed a hero and dyno rod sent one. 3 inspector chambers and 9 toilets all overflowing, Conner arrived very quickly he was extremely professional and polite throughout. Not only did he unblock and rectify the problem he also left the area spotless.
March 12, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that you were happy with the service you received. We are dedicated to providing excellent customer service and are pleased that our team member was able to exceed your expectations. We appreciate your feedback and are grateful for your business.
Patrick was a star and unblocked our…
Patrick was a star and unblocked our really horrible backed up drain running under the house - he even found large concrete lumps in it and removed them! Can’t thank him enough. Just in time as man hole was about to start over flowing into garden ! Thank you !
March 13, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We are so glad to hear that Patrick was able to help you with your drain issue. It sounds like he went above and beyond to resolve the problem quickly and efficiently. We appreciate your kind words and are happy to hear that Patrick's efforts prevented further damage to your property.
We had a blocked kitchen waste pipe
We had a blocked kitchen waste pipe, making the sink, washing machine, and dishwasher all back up [very messy and stressful]! Jamie, from Dyno Rod, attended twice and got everything clear and running smoothly again, and we're very grateful for it. A professional and friendly service, explains everything, and even tidies up at the end. Highly recommended. Thanks Jamie.
March 5, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind review. We are delighted to hear that you were happy with the service you received from our team. We understand how stressful a blocked drain can be, and we are glad that Jamie was able to resolve the issue quickly and efficiently. We appreciate you taking the time to share your positive experience.
Efficient, kind, good value.
I had a blocked kitchen sink and the DynoRod plumber was amazing. Neat , efficient, explained everything nicely and was very kind. Came the same day. Definitely recommend
February 27, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words! We're delighted to hear that you had such a positive experience. We appreciate your feedback and are glad you were impressed with our plumber's professionalism and helpfulness.
The company was excellent
The company was excellent. They responded very quickly to my request, came when they said they would and completed the work speedily and efficiently. Couldn’t ask for more.
February 27, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know our team was able to meet your expectations and provide a seamless service.
Arrived on time
Arrived on time. Friendly, helpful and efficient. Did a good job.
February 26, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words. We're thrilled to hear you had a positive experience. We appreciate your feedback and will continue to strive for excellence.
This is my 4th times booking my…
This is my 4th times booking my appointment with DYNO today 25 February 2025, scheduled from 8-1, I was told someone it is on the no one has turn up. Customer service never tell us the truth.
February 25, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your feedback, I can see we attended on 25th February at 8:30am and have sent a quote to you. We were able to access from the front f the house, even though you were not present.
Very good service
Very good service. Harry was very good - explained things well and was through.
February 20, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words. We're thrilled to hear that you were happy with the service you received. We will pass on your feedback to Harry.
Dynorod, 5 Stars
Had Ryan, a great engineer come out to us this afternoon and clear our stack. He was very professional and helpful. It's great to have a clear stack again. Thank you Ryan & Dynorod for the excellent service today. Will definitely use Dynorod again and we highly recommend them. 5 STARS
February 19, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you were happy with the service you received from our engineer. We strive to provide excellent customer service and are proud to hear that our team met your expectations. We appreciate your recommendation and hope to see you again soon.
A Superb Service
What a relief! Our outside drain was on its way to being blocked which was causing a good deal of anxiety for us, so we booked an engineer to pre-empt the inevitable disaster. I cannot rate Mitchell H. highly enough. He telephoned to say he was on his way and arrived at the time stated. On inspection he explained everything to me clearly and proceeded to solve the problem quickly and efficiently. Everything was tested once the blockage had been dealt with and excellent advice was given for the future. Mitchell is a real credit to Dyno-Rod and his profession ... friendly and helpful whilst providing an all round excellent service at a time when one problem can so easily escalate into myriad problems! I would definitely use Dyno-Rod again and recommend them as a company. Thank you!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were so impressed with the service you received from our engineer. We are committed to providing our customers with the highest quality service and it is rewarding to hear that our engineer was able to exceed your expectations. We will be sure to pass your feedback on to him. We are delighted to hear that you would recommend us to others and look forward to assisting you again in the future.
Mitchell was very helpful and quick
Mitchell was very helpful and quick, thank you!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We're so glad to hear that you had a positive experience. We appreciate your kind words about Mitchell's helpfulness and efficiency.
Amazing professional …
Absolutely amazing from start to finish.
Professional quick and professional mannerisms.
Got the job completed without any hesitations or issues. Great work Mitchell!!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We are thrilled to hear about your positive experience. We strive to provide exceptional service and are delighted that you found our team professional and efficient. We appreciate your kind words and recognition of Mitchell's hard work.
Very helpful service
Very helpful service, identified the cause of the problem and arranged a timely repair.
February 11, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for taking the time to leave us a review. We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
After a very slow start waiting and…
After a very slow start waiting and numerous phone calls to the office for an E.T. A. which I appreciate is difficult to give. It was a very difficult job but the Dyno-Rod team Patrick and Connor were outstanding in their perseverance in getting the drains cleared, despite the awful nature of the job they were very friendly and cheerful. A pity more people don’t work with such dedication.
February 11, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate you taking the time to share your experience. We understand that waiting for service can be frustrating, and we strive to provide accurate ETAs whenever possible. We're glad to hear that Patrick and Connor were able to resolve the issue despite the challenging circumstances. Their dedication and positive attitude are commendable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.