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Dyno-Rod - North West London Reviews 

444
TrustScore 4.5 out of 5

4.6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more

Company replied

Rated 5 out of 5 stars

Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more

Rated 5 out of 5 stars

Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.

Company replied

Rated 5 out of 5 stars

Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom

  • 0208 003 0849

4.6

Excellent

TrustScore 4.5 out of 5

444 reviews

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4.6

All reviews

(444)

7,993 reviews in the last 12 months

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Rated 1 out of 5 stars

Very rude and unprofessional.

January 10, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for giving us more information, the local office will be in contact. We value all our customers and strive to create a positive experience for everyone. Your comments are important to us as they help us identify areas where we can improve and better train our team. We are committed to providing excellent customer service and will use your feedback to help us achieve that goal. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a better experience in the future.

Rated 5 out of 5 stars

Operator was efficient

Operator was efficient, respectful and skilled at removing a blockage from a difficult place in the bathroom waste pipe.

January 13, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience. It's rewarding to know our team's expertise and respectful approach made a difference. We appreciate you taking the time to share your thoughts, and we hope you'll choose us again for your future drainage needs. Your kind words are greatly valued and will be shared with the team.

Rated 1 out of 5 stars

They didn't finish the job.

The guys just picked up the man whole infront of the house and said he partially cleared it and he asked for his money. I flushed the toilet and the water wasn't going down. I used the shower and the water wasn't going down. He said he will call the main office and then he left.

January 10, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We have tried to ask for more information as all feedback is important to us and we pride ourselves on learning from the customers experience journey and talking to the local depo and engineer who attended.

Rated 5 out of 5 stars

Patrick was both very effective and…

Patrick was both very effective and also very polite and friendly. He was able to clear the external drains quickly and then thoroughly checked that they would stay clear by testing with additional water and checking a (previously blocked) internal drain. Highly recommended!

January 8, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your wonderful feedback! We're so pleased to hear about your positive experience. It's rewarding to know our service exceeded your expectations. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments. We strive to provide efficient and friendly service, and your review confirms we're on the right track. We value your business and hope to assist you again in the future should the need arise.

Rated 5 out of 5 stars

Helpful

Helpful, friendly & arrived within 30 mins of booking. Expensive, but worth it to get it sorted so quickly.

January 7, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We're thrilled you found our service helpful, friendly, and efficient! We appreciate you highlighting the speed of our arrival; getting things sorted quickly is our priority. We understand your comment about the cost, and we strive to balance providing excellent, rapid service with fair pricing. Thank you for your positive feedback and for choosing us. We value your business and hope to assist you again soon.

Rated 5 out of 5 stars

Fantastic gentleman

Fantastic gentleman - efficient and professional. Identified the issue quickly and resolved just as quickly.

January 6, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your kind words. We are thrilled to hear that you were satisfied with the service provided. Our team strives to deliver high-quality service, and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent

Excellent. Very polite, professional but also friendly. Efficient, got job done properly and checked everything was in order. Outside drain now working very well and kitchen sink drains easily. Many thanks

January 3, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were pleased with the professionalism and efficiency of our service. We're glad that the work we completed has resolved your drainage issues.

Rated 5 out of 5 stars

DynoRod

Extremely happy with the engineer and the works he carried out with a lot of patience and very polite young man his name was Ryan. Thank you again.

December 27, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Ryan was. Much appreciated!

Rated 5 out of 5 stars

It was not a good experience but…

It was not a good experience but Patrick the Dyno operative was very helpful giving me advice talking me through the process and explaining everything that was occurring and future advice.

December 23, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Patrick was. Much appreciated!

Rated 5 out of 5 stars

Luke was great

Luke was great, experienced and as happy to resolve the problem as i was. i’ll recommend Dyno-Rod any time

December 16, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Luke was. Much appreciated!

Rated 5 out of 5 stars

Excellent service

December 19, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for sharing your positive feedback, its much appreciated.

Rated 5 out of 5 stars

Patrick is the best!

Patrick called ahead and when he arrived he was so friendly and polite. The kids watched him fixing the issue and were fascinated, especially my son! "Patrick fix it - yay!" The job was of course resolved quickly and effectively, but it was the warmth and kindness of Patrick that made our experience with Dyno the best. We look forward to the next blockage lol!

December 12, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and pleased to see you had an excellent service.

Rated 5 out of 5 stars

2 drains were partially blocked

2 drains were partially blocked. Called the office at 1.45pm. Someone came around at 3.00 and by 4.00 both drain blockages were cleared. Excellent service.

December 10, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and pleased to see you had an excellent service.

Rated 5 out of 5 stars

Connor is very very good at his job he…

Connor is very very good at his job he sorted out the problem within fifteen minutes of being on my premises. I had about seven other plumbers look at the same job two weeks running the other plumbers were messing me around passing my job from one person to another. I highly recommend Connor and am very pleased with him . In future I would like to have only Connor look at my plumbing problems. I would give other plumbers who came to my property a 0 and Connor deserves more then 10/10.

December 6, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for taking the time to leave a review, much appreciated.

Rated 5 out of 5 stars

LUKE

LUKE , arrived very late which was not his fault. He was very apologetic
He was quick, efficient and very polite

December 5, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for taking the time to leave a review, much appreciated.

Rated 5 out of 5 stars

Went beyond what might have been…

Went beyond what might have been expected to resolve (hopefully) a very tricky issue with a Victorian drainage system which has been problematic for a while. Thank you Jamie +1. Top man

December 3, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and pleased to see you had an excellent service.

Rated 5 out of 5 stars

Saved by the wonderful Brad!

I was blessed to meet a wonderful young South African man called Brad who came out to fix my leaking bath (an emergency as it was above the electrical outlet cupboard).
This guy is a credit to his parents and your company! I cannot tell you how happy we were with this experience he was lovely! I know he’s usually based in west London so I hope you can find him and commend him.

December 2, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and pleased to see you had an excellent service.

Rated 5 out of 5 stars

Booked early morning to jet the man…

Booked early morning to jet the man hole outside our nursery , the engineer was very professional and efficient did the job well .thank you.

November 27, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for taking the time to leave a review, much appreciated.

Rated 3 out of 5 stars

Did a very professional job but unresolved.

Did a very professional job, but didn’t resolve the issue, needed a second call out.

November 27, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback, I can see we came back out free of charge as within the guarantee period and cleared the blockage

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