I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more
Company replied
Location
Switch locationEdison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more
Came next day, very efficient service from George who managed in an hour what another plumber failed to do in four hours. If you have a blockage don’t call a plumber call a drainage expert.
Company replied
Brilliant service provided. Dyno Engineer was professional and had full knowledge. Understood our issue and did everything needed to resolve it. Came on time and respected our property. Extremely ha... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom
- 0208 003 0849
4.6
Excellent
444 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my 4th times booking my…
This is my 4th times booking my appointment with DYNO today 25 February 2025, scheduled from 8-1, I was told someone it is on the no one has turn up. Customer service never tell us the truth.
February 25, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your feedback, I can see we attended on 25th February at 8:30am and have sent a quote to you. We were able to access from the front f the house, even though you were not present.
Very good service
Very good service. Harry was very good - explained things well and was through.
February 20, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words. We're thrilled to hear that you were happy with the service you received. We will pass on your feedback to Harry.
Dynorod, 5 Stars
Had Ryan, a great engineer come out to us this afternoon and clear our stack. He was very professional and helpful. It's great to have a clear stack again. Thank you Ryan & Dynorod for the excellent service today. Will definitely use Dynorod again and we highly recommend them. 5 STARS
February 19, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you were happy with the service you received from our engineer. We strive to provide excellent customer service and are proud to hear that our team met your expectations. We appreciate your recommendation and hope to see you again soon.
A Superb Service
What a relief! Our outside drain was on its way to being blocked which was causing a good deal of anxiety for us, so we booked an engineer to pre-empt the inevitable disaster. I cannot rate Mitchell H. highly enough. He telephoned to say he was on his way and arrived at the time stated. On inspection he explained everything to me clearly and proceeded to solve the problem quickly and efficiently. Everything was tested once the blockage had been dealt with and excellent advice was given for the future. Mitchell is a real credit to Dyno-Rod and his profession ... friendly and helpful whilst providing an all round excellent service at a time when one problem can so easily escalate into myriad problems! I would definitely use Dyno-Rod again and recommend them as a company. Thank you!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were so impressed with the service you received from our engineer. We are committed to providing our customers with the highest quality service and it is rewarding to hear that our engineer was able to exceed your expectations. We will be sure to pass your feedback on to him. We are delighted to hear that you would recommend us to others and look forward to assisting you again in the future.
Mitchell was very helpful and quick
Mitchell was very helpful and quick, thank you!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We're so glad to hear that you had a positive experience. We appreciate your kind words about Mitchell's helpfulness and efficiency.
Amazing professional …
Absolutely amazing from start to finish.
Professional quick and professional mannerisms.
Got the job completed without any hesitations or issues. Great work Mitchell!!
February 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We are thrilled to hear about your positive experience. We strive to provide exceptional service and are delighted that you found our team professional and efficient. We appreciate your kind words and recognition of Mitchell's hard work.
Very helpful service
Very helpful service, identified the cause of the problem and arranged a timely repair.
February 11, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for taking the time to leave us a review. We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
After a very slow start waiting and…
After a very slow start waiting and numerous phone calls to the office for an E.T. A. which I appreciate is difficult to give. It was a very difficult job but the Dyno-Rod team Patrick and Connor were outstanding in their perseverance in getting the drains cleared, despite the awful nature of the job they were very friendly and cheerful. A pity more people don’t work with such dedication.
February 11, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate you taking the time to share your experience. We understand that waiting for service can be frustrating, and we strive to provide accurate ETAs whenever possible. We're glad to hear that Patrick and Connor were able to resolve the issue despite the challenging circumstances. Their dedication and positive attitude are commendable.
Shout out for Dyno and Ryan
Our engineer was a young man by the name of Ryan. He helped to diagnose the issue and agreed a strategy for swift resolution. Ryan was happy to have me watching, which must have been off putting for him but he remained polite and engaged for the whole hour he was in attendance. Would not hesitate in recommending Dyno - first class service!
February 10, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with the service you received. We are proud of our team's dedication to providing excellent customer service. It is great to hear that you were happy with the work carried out.
Needed a quote for a drain and was…
Needed a quote for a drain and was given a time slot of 13:00 to 18:00. Waited in all day and he never turned up, not even a call (or apology ) to say he was gonna be late . At 18:20 I was told he would be another 30 - 40 minutes ,but stated he would come between 9:00 to 9:30 he was late again with no apology. I was told I would get a quote and never got one !! What a sham of a company!! NEVER AGAIN
February 6, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you Mr Johnson for sending over the job details. We strive to provide reliable and timely service to all our customers. I will investigate this matter further and take appropriate action to ensure this doesn't happen again. Thanks again for your honest feedback
Amazing
Amazing! We had a major blockage from rats and the service was INCREDIBLE. Came within an hour or two of calling. Would definitely recommend.
February 7, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We are so glad to hear that you had a positive experience with our service. We strive to provide prompt and efficient solutions to our customers' needs, and we're happy to hear that we were able to help you with your blockage. Thank you for your kind words and recommendation!
Very good service but 4 day wait for appointment
Arrived on time, cleared the blocked drain in under ten minutes, polite and friendly. I only gave four, rather than five, stars because I had to wait four days for the appointment (it was not an emergency).
January 31, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate your kind words about our service. We are glad that you found our technician to be polite and efficient. We understand your frustration with the wait time for the appointment and will work on improving in future.
Highly recommend this company!
Highly recommend this company!
I had an emergency blockage draining situation where all the water from the neighbors above was draining into my shower due to a blocked main pipe. We called Dyno, and they arrived within less than an hour, almost at midnight. The young gentleman did an amazing job. He had special equipment to locate the blockage and unblocked it very quickly. The water is now draining better the ever.
Thank you, Dyno, for your prompt and efficient service!
January 30, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate your kind words and are thrilled to hear about the positive experience you had with our team. It's wonderful to know that our technician was able to quickly resolve your emergency situation and provide you with peace of mind. We strive to provide prompt and efficient service, and we're glad that we were able to meet your needs.
Professional service
Have a problem with an outside rainwater drain when it rains heavily. The young gentleman who arrived surveyed the drain with a snake camera and identified the problem. He gave us a month-long guarantee that the main cause of the blockage is fixed.
Time will tell whether it's fully resolved or not.
January 28, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We appreciate you taking the time to share your experience. We understand your concern about the outside rainwater drain and the potential for future issues. We're glad that our technician was able to identify the problem and provide a solution. We're committed to providing quality service and hope that the issue is fully resolved.
Exellent service
Very professional and did job quickly
Will use and recomend
January 27, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words. We appreciate your positive feedback and are glad you were satisfied with our service.
Professional, courteous and Friendly
Professional , courteous and friendly person. Great service !! Highly recommended
He diagnosed the issue in minutes that took others months (and they failed to diagnose it).
January 21, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words and 5-star review. We are thrilled to hear that our team was able to provide you with such a positive experience. We are especially happy to know that our service was able to quickly resolve an issue that had been ongoing for a long time. We appreciate your recommendation and hope you will consider us again in the future.
Ryan was great
Ryan was great. Thorough and quick, as always. thankyou.
January 20, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We're so glad to hear you had a positive experience. We appreciate your kind words about Ryan's service. We strive to provide excellent service, and we're happy to hear that Ryan met your expectations.
Prompt and efficient service
Prompt and efficient service. Thank you very much.
January 19, 2025
Unprompted review
Reply from Dyno-Rod - North West London
Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate you taking the time to leave a review.
Patrick was excellent
Patrick was excellent - he even tidied up which is very unusual for trades people. He dealt with the issue and also checked as to whether I had any other drainage issues.
January 17, 2025
Unprompted review
Reply from Dyno-Rod - North West London
We're thrilled you had such a positive experience! We'll be sure to share your kind words with Patrick. Thank you again for your review.
Efficient and complete Work
I am normally hesitant about service people in my apartment, but if they were all like Patrick, I would invite them up anytime. Patrick was professional, nice, knowledgeable, and efficient and helpful made me feel at ease. He even took his shoes off without asking. I've only had one experience with Dyno-Rod but if Patrick is representative of the company values, this is a company who you can trust with your business.
January 14, 2025
Unprompted review
Reply from Dyno-Rod - North West London
It sounds like Patrick went above and beyond to make you feel comfortable and confident in his service. We truly appreciate you taking the time to share your feedback. We're so glad Patrick's actions reflected positively on our company values. Thank you again for your kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.