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Dyno-Rod - North West London Reviews 

477
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TrustScore 4.5 out of 5

4.6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

With a blocked sink in the kitchen we were looking at a ruined weekend we were having friends over. It were stressed and thinking of other arrangements. However George C from Dyno-rod arrived and c... See more

Company replied

Rated 5 out of 5 stars

Isaacs was absolutely amazing he saved my life I was having complete stress and panic attacks making my asthma worse. Isaacs came and as soon as he came he fixed the problem in 5mins. He was Brill... See more

Rated 5 out of 5 stars

Josh Kendall was fantastic, called me to say he was on his way and arrived 15mins later. Immediately identified the problem and cleared it quickly. Explained what was the problem and how to ensure it... See more

Company replied

Rated 5 out of 5 stars

Luke with his positive attitude,and through process of elimination pinpointed the source of the blockage and with a skill akin to a neurosurgeon opening a skull opened up a pipe to remove a hundred... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom

  • 0208 003 0849

4.6

Excellent

TrustScore 4.5 out of 5

477 reviews

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4.6

All reviews

(477)

8,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan was very professional and…

Ryan was very professional and personable.

October 17, 2025
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

Mr James Howard,

Thank you for sharing your positive experience. We are so glad to hear that our service was professional and personable. We truly appreciate your feedback.

Dyno-Rod

Rated 1 out of 5 stars

Useless

Another attempt to get the sink and drain fixed. Waited in from 08:00 - 13:00. Engineer calls at 14:50 saying he thought he had until 3pm. Perhaps has trouble understanding 24 hour time?

Wasted 2.5 days waiting in and rearranging schedule to still not have the problems fixed after 2 weeks.

Reference number DY-WO-5387199 for original visit and DY-WO-5415269 for today.

Even if the service through BG homecare was free for the landlord it isn't worth it!

October 13, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Dan H,

We appreciate your feedback. However, I have looked into the reference numbers provided and they seem to be for the Dyno plumbing team. I have made them aware so they can make contact with you. I do sincerely apologize for the service you have received so far.

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Efficient , friendly service

They arrived on the date given and gave notice of arrival time. They diagnosed the problem quickly and were very professional and helpful. They left with clear explanations of next step

September 26, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

This is wonderful feedback! Thank you for letting us know all went well!

Rated 1 out of 5 stars

Really useless

Really useless. No quote given ahead of appointment as promised, a whole day given as potential slot for work to take place. No communication on the day and, despite my many phone calls to them, no-one turned up and no-one called me. The operative then claimed they had tried to attend late in the day but this was not true, I was there all day and nobody came
Today I got a reply to my review - 10 months later!

September 17, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Deirdre Yager,

We are truly sorry to hear about your frustrating experience. We understand your disappointment regarding the missed appointment, lack of communication, and the issues with the promised quote. We are reviewing our procedures to prevent such occurrences in the future.

Dyno-Rod

Rated 4 out of 5 stars

The plumber was professional but…

The plumber was professional but friendly. Apologetic on behalf of team who omitted to put anessage in my notes requesting an early visit due to attendance at a funeral.

September 23, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for the feedback, and apologies for the miscommunication.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, it’s the third time we have used them and it’s always a very good experience.

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

This is great to hear, we always appreciate this kind of feedback, thank you!

Rated 5 out of 5 stars

Fast and effective

Came round within 24 hours and cleared the blockage very efficient and good service

September 8, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We love these kinds of reviews, and really appreciate your feedback, thank you

Rated 5 out of 5 stars

Extremely satisfied with the excellent…

Extremely satisfied with the excellent service. Called out as an emergency, arrived quickly and resolved the problem
Very thorough and professional.

September 2, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you sharing your experience! We're happy to hear that you were satisfied with the quick response and the thorough, professional resolution of the emergency.

Claire, Dyno-Rod

Rated 5 out of 5 stars

Friendly and informative engineers who…

Friendly and informative engineers who resolved my blocked drain

September 2, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Tony Oliver,

We appreciate you sharing your experience. We're happy to hear our engineers resolved your blocked drain effectively and were helpful.

Claire, Dyno-Rod

Rated 5 out of 5 stars

Professional service

Friendly, efficient and professional service. Problem resolved quickly. Would recommend.

August 28, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Cath,

We appreciate you sharing your positive experience! We're so glad our service was friendly, efficient, and professional, and that we resolved the issue quickly.

Claire, Dyno-Rod

Rated 5 out of 5 stars

David Cope was excellent

David Cope was excellent, a good job done , on time , very personal and helpful . Thank you Mr Cope .

August 18, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

June Koch,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could be helpful and efficient for you.

Rated 5 out of 5 stars

Ryan knew his job

Ryan knew his job. A very pleasant guy. Blockage cleared quickly and efficiently

August 14, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Peter,

We're happy to hear that the service was efficient and pleasant. Thank you for sharing your positive experience; we appreciate your feedback!

Rated 5 out of 5 stars

Yes ryan I think was his name was very…

Yes ryan I think was his name was very genuine and did a great job.

July 30, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you sharing your positive experience! We are so glad to hear that you were pleased with our genuine service.

Rated 5 out of 5 stars

Great job by Dave by Dynarod

Dave was timely, professional and got the problem solved quickly.

August 1, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your positive experience. We are happy to hear the problem was resolved quickly and professionally.

Rated 5 out of 5 stars

Very good throughly clean the drainage…

Very good throughly clean the drainage . Very kind patient to carry out the job they are first on my list to unblock the drains
Definetly call them again if I’m stuck refer to friend and family

July 10, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate your kind words and are so glad we could thoroughly clean the drainage for you. We're happy to be your first choice and that you'd recommend us!

Rated 5 out of 5 stars

Very professional

Very helpful, polite, efficient and professional

July 2, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your wonderful experience. We're happy to hear that our service was helpful and professional.

Rated 5 out of 5 stars

Had a problem with a block toilet toilet very…

Had a problem with a block toilet very pleased with service they turned up on time and sorted the problem out very professional

June 30, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us this great review. We're happy to hear that our service met your expectations with prompt arrival and professional resolution of the blocked toilet.

Rated 5 out of 5 stars

Very polite and professional young man…

Very polite and professional young man sorted the blockage in no time. A credit to your company.

June 28, 2025
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us such a wonderful review! We are happy to hear that the young man was professional and quickly resolved the blockage.

Rated 5 out of 5 stars

Excellent service

Excellent service. Plumber arrived promptly and had the problem solved in super quick time. Highly recommended. Thank you.

June 9, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us this great review. We're happy to hear that they arrived promptly and efficiently resolved the problem.

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