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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,191
•
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Quick and positive response on phoning call centre and was able to promise same day appointment. I was texted immediately to indicate approx time of arrival. Engineer (Bradley) rang at 1.45pm to indic... See more

Rated 5 out of 5 stars

Had a blocked loo so time of the essence. Dyno rod turned up at time promised, within 12 hours. They were very polite, after explaining problem they quickly got down to fixing it. Unfortunately the bl... See more

Rated 5 out of 5 stars

Dyno-Rod are amazing! I've used them a few times before but this review is about the most recent visit. My Dad's toilet was blocked & water was leaking through the ceiling. Their engineer, Jamie, was... See more

Rated 5 out of 5 stars

Very happy with speed of attending and engineer dealt with the problem quickly and efficiently. Professional job done, excellent and polite. No complaints at all with the service.


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,191)

7,859 reviews in the last 12 months

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Rated 3 out of 5 stars

Shame the van didn’t have all the equipment

Lovely guy came to sort the problem but I’m dissapinted that with such a high call out - £175 that he did not have all the equipment that he said he needed . Yes he did get some of the roots out that were causing the problem but at that price I would expect him to have all the kit in the van

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend 👍

Lovely guy attended my blocked outside kitchen gulley. Was polite, friendly, efficient and remembered me from attending a larger drain job on the social housing estate. Top marks for you and the whole team. Thank you
Hayley Rix

February 17, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Hayley, Thank you for taking the time to send in your 5* review! I will ensure this is passed over to our engineer Bradley, who attended, and his managers. We are pleased we were able to restore flow to your kitchen gully. We look forward to assisting you again if the situation arises. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Speedy, Efficient and Informative

I have just used Dyno-Rod for the second time in 11 years. I different problem this time. The booking system was very simple with a very quick appointment being made. I needed CCTV imaging of some outside pipes as we are concerned we had movement in our property. The engineer who turned up on time, was polite, friendly and informative. I would highly recommend them and would happily use again if the need arises.

February 13, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Pauline, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Tom, our engineer who attended, and his managers. We do our best to ensure our customer service meets your expectations so your feedback is so valuable to us as a team. I understand we have carried out the CCTV survey for you and will hopefully assist with the further works needed when necessary. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great Service

The technicians who attended our call out were great. They went above and beyond to sort out the problem and checked everything was functioning perfectly before they left. Explaining the work they had done and how they could help in the future if needed before they left. Communication by phone and text updates was also first class. The addition of a local branch phone number helped as I wanted to fine tune the arrival time so I was there. Great, would recommend.

February 12, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Tanya, Thank you for taking the time to send in your 5* review! We are pleased that our customer service met your expectations and we were able to restore flow to your blocked gully. If you have any issues in the future please give our local office a call as we have an engineer in the Bury St Edmunds area daily. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

They came within a few hours and sorted…

They came within a few hours and sorted the problem within 30 minutes. Lovely fella who sorted the problem and gave some good advice. Excellent experience

January 30, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the feedback Kathy - delighted to hear that the drains are now free flowing again and normal service has been resumed. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Arrived on time & did a very thorough job descaling our drain.
Very little disturbance plus a polite & courtesy experience.
Would recommend to anyone thinking of using DynoRod.

January 28, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback and kind words regarding our recent visit to descale your drain. Much appreciated. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Thoroughly recommend DynoRod company.

Thoroughly recommend DynoRod company.
Very professional company

January 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

That's super feedback Stephanie - thank you very much! Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Excellent

Lovely blokes who spotted and sorted the root problem quickly and efficiently. Also advised on remedial work to stop it happening again. Great service despite the appalling weather conditions!

January 27, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

It really was a wet day! Glad to hear that normal service has been resumed now that the roots have been removed. We've shared your feedback with the Engineers too. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Quick & Efficient

Quick, efficient, solved the issue in a matter of a few hours

January 26, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Steven. Best wishes, Keith @ Dyno-Rod Norwich

Rated 5 out of 5 stars

A Good Job.

The plumber, who arrived on time, was polite and courteous. He spent considerable time on the task, and was thorough and professional. At the end of the job, he gave good advice in regards to the plumbing problem.

January 24, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the kind words and positive feedback Andrew. It's particularly pleasing to hear that the plumbing engineer also gave you good advice. Best wishes, Mary @ Dyno-Plumbing Norwich

Rated 5 out of 5 stars

I was particularly impressed with…

I was particularly impressed with Oscar, the on call technician. He was very competent and provided excellent customer service - fully resolving the issue. He communicated well and was supportive, considerate of local residents.

January 24, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Nigel.

We really appreciate you sharing your positive experience! We're delighted to hear that you found our technician Oscar to be competent and that he communicated effectively. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Successful blocked drain callout

I was more than satisfied with a blocked drain callout in Cromer, Norfolk. The engineer was helpful, friendly and efficient and offered clear advice for the future. He ran the camera inside all of the front garden drains and onto the sewer in the road and I had a good view. He lifted manhole covers and removed a mass of roots, weeds and unpleasantness. Everything is now clear and running freely.

January 22, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Ian. We're happy to hear that you found our engineer helpful and friendly. Pleased also that the drain (and Cromer) is now clear and free flowing! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Excellent job done very efficiently

I was informed exactly when the guy would arrive. Within minutes he was investigating our problem which was slow moving water from the bathroom. He did a cctv investigation on our pipes and found the blockage due to limescale. Very pleasant and helpful guy, let us know what further work might be needed although for now our problem is solved. We can use the shower again.

January 21, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Jackie - and pleased to hear that the shower is now working properly! Thank you for using our services. If we can be of any further assistance, please do get in touch at any time. Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Great service

Great service. Easy to book online with confirmatory phone call from the office with pricing details. Engineer was professional and friendly, problem identified and drains thoroughly cleaned out. Recommended.

January 21, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the favourable feedback William. Pleased to hear the drains are now clear and flowing correctly. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Thank you for helping out at short…

Thank you for helping out at short notice. Called in the morning by the afternoon my aunts toilet was unblocked. Excellent communication from the plumber also. Highly recommend

January 17, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Delighted that the WC is now clear and normal service has been resumed! Thank you for the positive feedback Stacey. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Thanks for unblocking my drain

Thanks for unblocking my drain. Really friendly hard working chap.

January 14, 2026
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the super feedback Kate, which we have shared with the Engineer who attended. Pleased to hear the drain is now clear and life is back to normal! Best wishes, Dan @ Dyno-Rod Norwich.

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