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Dyno-Rod - Norwich, Ipswich and East Anglia Reviews 

1,166
TrustScore 5 out of 5

4.9

Mahoney Green, NR13 6JY Rackheath, England, GB


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Rated 5 out of 5 stars

Excellent service. Camera and high pressure water used. Cheerful, knowledgeable 2-man crew. Punctual, found me even though I had my phone off! Reasonable rate. (sink drain block - not responding to... See more

Rated 5 out of 5 stars

Bradley was faced with a difficult task … a tight parking spot, a drain almost out of reach and completely blocked but he managed it all and with a smile I am so grateful for his professionalism a... See more

Company replied

Rated 5 out of 5 stars

Bradley the engineer was brilliant. He was able to locate the blockage and cleared it. He then tested it to ensure that everything was clear and then suggested ways to prevent the situation happen... See more

Company replied

Rated 5 out of 5 stars

Rhys - the Dyno-Rod engineer who visited our home to fix a leaking radiator valve was excellent. He was so kind and gracious. Very prompt and polite. His service was simply brilliant. He even took the... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mahoney Green, NR13 6JY, Rackheath, England, United Kingdom

  • 0160 385 0410

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,166)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 service.

The two guys that came out to fix my blocked drains were absolutely brilliant. They were polite, very efficient, clean tidy and worked really hard in the very short time they were here. Communication was excellent throughout. The were too polite to accept teas and coffees so I tipped them £10 each. Will definitely recommend.

December 19, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Super feedback Jo - thank you so much. Delighted that the drains have been repaired and you were pleased with the Engineers who attended. Very kind of you to offer them a tip too! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Blocked outside drain

Turned up within 3hrs of calling, unblocked drain. Checked if there were any issues with the drain using CCTV camera and hosed area before leaving. Very pleased of the response considering it was Christmas Eve.

December 24, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Kevin. Glad to hear the drain was successfully unblocked and the work area left clean and tidy. We wanted to make sure you were in good shape for Christmas! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Informative and gave good advice as…

Informative and gave good advice as well as contacting AWA for me since they could not resolve the issue

December 22, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Dereck, Thank you for taking the time to provide such great feedback. We are pleased we were able to resolve your blocked toilet, and will be more than happy to return if you have any further works needed following AW's investigations. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, helpful, friendly and professional. Top customer service !

December 22, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Michelle, This is great feedback for our engineer Daniel, and I will ensure to pass it on. I am pleased we were able to clear the external hopper that was causing the basin to be blocked for you. If the problem with the weeds returns don't hesitate to let us know as we always have someone in the Wymondham area. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Great Service

Dan was polite, fast & unobtrusive. Got the blockage cleared quickly & with minimum fuss. Very pleased with how I was dealt with & would gave no hesitation in using Dyno Rod again

December 22, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Matt, Thank you for taking the time to send in such great feedback about our engineer Daniel. We are pleased he was able to remove the blockage to your upstairs toilet. Our team is committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Quick and professional as always

December 19, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Derek, Thank you for taking the time to send in your review. We are pleased we could restore flow to your blocked outside drain. We will pass your comments onto Daniel, our engineer who attended. We hope you have a lovely Christmas and look forward to assisting you again in the future. Kind Regards, Mary @ Dyno Rod

Rated 5 out of 5 stars

Very fast

Very fast, same day response to our overflowing drains
Clear communication and the problem was sorted and tidied up perfectly

December 14, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback Richard. Pleased to hear that the drains are now clear and normal service has resumed! Best wishes for Christmas and the New year. Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

First class service to fix my blocked…

First class service to fix my blocked drain problem. The engineer, Spenser, was polite, efficient & his general demeanour exuded confidence. Problem was an invading tree root which backed up the sewage line all the way to the road. Within 30 mins that was all gone, including photographic evidence of his skill & knowledge.
Well done DynoRod!

December 14, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Geoff - great feedback which we have shared with our Engineer Spencer. Really pleased to hear that the roots have been removed and the drain is now clear and free flowing. Best wishes for the season, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

No fuss, no hassle.

No fuss, no hassle. Rang at 10am engineers arrived around 12:30 same day and sorted the problem in under two hours. Professional, kept me in the loop as they tried to figure out where the blockage was. Excellent service.

December 11, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback and kind words Tony. Glad to hear that we met your expectations, and thank you for using our services. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

The engineers showed up when promised…

The engineers showed up when promised and really took their time to answer my million questions about the issue, the drainage and completed the job efficiently and professionally. Very pleasant experience and left no stone unturned. Please do pass this onto the engineer if possible as he was truly a credit to the company.

December 8, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the kind words - nobody needs a blocked drain just before Christmas so I was very pleased to read that our Engineer did a thorough job and conducted himself professionally. We will share your super feedback with the Engineer. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Drainage issue

The lady on the phone was lovely and helpful. The engineers came out the same day and were extremely thorough and were happy to answer any questions I had. Total peace of mind and I highly recommend them.

December 2, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Super feedback which I have shared with the office team and Engineers. Pleased to hear that the drain problem has now been resolved. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Can't ask for more.

Polite, tidy, helpful and skilled and fixed it!!

December 2, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Jenny for your favourable and succinct feedback! Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Best outcome

Great comms, expectations in all respects very well managed. Outcome undoubtedly a vast improvement, if not wholesale success. But nothing else could have been done at the time, so no reflection on excellent, customer-friendly service.

November 26, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for taking the time to feed back to us on our recent visit. Pleased to hear that we met your expectations and achieved a positive result. Best wishes for the season, Dan@ Dyno-Rod Norwich

Rated 5 out of 5 stars

The company were able to accommodate us…

The company were able to accommodate us within a few hours. Oscar the engineer was friendly and effective.

November 21, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Kev, Thanks for taking the time to send in your kind feedback! We will get this passed to Oscar as well. Glad the drains are now free flowing and the shower drain is also clear. We look forward to hopefully assist you again in the future. Kind Regards, Mary @ Dyno Rod Norwich

Rated 5 out of 5 stars

Very friendly and helpful and explained…

Very friendly and helpful and explained what needed doing

November 20, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Hi Denise, Thank you for taking the time to send in your 5* review! We are pleased that Bradley was able to get your drains free flowing and if you need us to return to resolve the issue with scale then please don't hesitate to contact us. Kind Regards, Mary @ Dyno Rod Norwich

Rated 5 out of 5 stars

Excellent work

Fast appointment, on time, very helpful.
All problems sorted, and camera showed all clear.
Very friendly chap, excellent work.
Will use again if future problems.

November 18, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the kind and positive feedback. We know that putting a camera through the drain ensures peace of mind. We appreciate the opportunity and we are here for you in the future if you need us. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Technician polite and understood what…

Technician polite and understood what needed to be done. Job completed to high standard. Thank you.

November 18, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the lovely feedback - glad to hear that the drains are now all free flowing and normal service has been resumed. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful . Very efficient. Job done and suggestions to help avoid repetition. Well worth the cost.

November 17, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the great feedback. Pleased to hear that the kitchen sink is now performing well. Best wishes, Dan @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Excellent service

Came out with a few hours and cleared the blockage in about an hour. Excellent service and very pleased.

November 14, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you Mr Williams for the positive feedback and kind words. Pleased to hear that normal service has been resumed. If you have any further issues with the drain/root ingress, please feel free to contact us and we will pop back to resolve. Best wishes, Mary @ Dyno-Rod Norwich

Rated 5 out of 5 stars

Came when he said he would

Came when he said he would, very pleasant and thorough. Job done no fuss.

November 12, 2025
Unprompted review
Dyno-Rod - Norwich, Ipswich and East Anglia logo

Reply from Dyno-Rod - Norwich, Ipswich and East Anglia

Thank you for the positive feedback Mr Merry. Glad that all the drains are now clear and free flowing. Best wishes, Dan @ Dyno-Rod Norwich

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