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Dyno-Rod - Plumbing Beds & Herts Reviews 

173
TrustScore 4.5 out of 5

4.5

unit 6, Printers Way, CM20 2SD Harlow, England, GB


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Rated 5 out of 5 stars

The engineer was very prompt (arrived by 8.30am, so at the beginning of my morning slot from 8am-1pm, very much appreciated). He explained exactly what he was going to do and confirmed I was okay with... See more

Company replied

Rated 5 out of 5 stars

We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... See more

Company replied

Rated 5 out of 5 stars

Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... See more

Company replied

Rated 5 out of 5 stars

Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • unit 6, Printers Way, CM20 2SD, Harlow, England, United Kingdom

  • 01462 483007

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.5

All reviews

(173)

8,345 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Speedy response and the plumbing engineer knew his business, would use again in a heartbeat

February 8, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that our plumbing engineer provided speedy and knowledgeable service! Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Radiator Replacement

Engineer (David) made contact prior to arrival of the stated appointment time and arrived on time. Was very thorough and tidy completing the required work. Ensured everything was operating after work was completed. Ensured I was happy with the work carried out. Good engineer would highly recommend.

January 31, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the engineer was thorough and tidy while completing the work. We appreciate you highlighting that everything was operating correctly and that you were satisfied with the service provided. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Excellent Service

The person on the phone was extremely efficient and polite and sorted it out for me very quickly. The plumber, David, came much earlier than I was expecting him. He was excellent and fixed the problem very quickly. Absolutely outstanding service all round; thank you very much.

January 23, 2023
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the phone service and the plumber's promptness and expertise resolved the issue quickly. We appreciate your outstanding feedback and thank you very much for sharing your positive experience.

Dyno-Rod

Rated 1 out of 5 stars

Worst Company Ever!!!

This is the worst company I have ever dealt with. They came out last year 13thOctober 2022 to fix a leak in my upstairs bathroom and cut a hole in the ceiling downstairs. They then told me that their Remediation Team team will be back to fix it in 2 weeks. Fast forward to today 16th Jan-23 and the hole in my ceiling has still not been fixed. They have given me the run-around, took over 6weeks to even book me an appointment for someone to come and fix the hole in my ceiling, then did not honour that appointment and various appointments after that! When I complained about how they were treating and inconveniencing me, they got curt with me on phone and told me to go back to British Gas (who outsourced the job to them) and complain to them instead if I felt the need to. Last person I spoke to was a guy called Tim, who claimed to be the Team Leader in their plumbing section, He told me (after I called on the late in the evening on the 9th of Jan-23 to find out why the the Engineer who was supposed to to turn up on on that day between 9am - 12noon was still a no show) that, the Engineer had a flat tire (again) and so he was going to rebook the appointment for Friday 13th Jan-23. Fast-forward to today, which is Monday the 16th Jan-23, and no one has yet turned up or even called to explain why the Engineer once again did not honour the appointment. DO NOT USE THIS COMPANY FOR YOUR OWN GOOD AND SANITY!!!!

October 13, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We appreciate you bringing this to our attention. We are very sorry to hear about the unacceptable delays and poor communication you experienced. The service you received falls far short of our standards. We're taking your feedback seriously and will investigate how to prevent similar issues in the future.

Dyno-Rod

Rated 1 out of 5 stars

The worst company I have ever dealt with

The worst company I have ever dealt with, after numerous calls and promises of call backs, never have I actively received a call back from an outstanding job since September. I am escalating this issue with trancing standards now in an attempt to prevent anyone else from falling victim of this shambolic company. DO NOT USE is my recommendation and to British Gas, to scrap their contract with them

December 9, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We apologize for the negative experience and any unfulfilled promises. We appreciate you bringing this to our attention. We're taking your concerns seriously and will investigate the matter to prevent similar situations. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Dyno turned up within time gave me a…

Dyno turned up within time gave me a quote and as I had already bought the part, installed my new lever shower bar straight away

December 5, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the engineer arrived promptly and installed your new shower bar efficiently after providing a quote. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Prompt response excellent outcome world…

Prompt response excellent outcome world class service

November 29, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We are happy to hear that you had a wonderful experience with our prompt responses and excellent service. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Professional & fast! Big thanks!

Oh, wow! This young man ( I think his name is Ryan!), showed himself to be thoroughly competent and well able to assess the problem with my new shower installation! He set the flow and temperature to my liking, so I just need to learn to operate it as economically as it will accept in today's price conditions!

November 16, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the technician was helpful and knowledgeable during your new shower installation. We appreciate you taking the time to share your positive experience and are glad we could set the flow and temperature to your liking. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service, no complaints.

November 9, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it a lot!

Dyno-Rod

Rated 4 out of 5 stars

Sureswitch

The plumber did a good job fitting our Sureswitch. He was considerate and pleasant and acted on our wishes.

November 5, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the plumber was considerate and pleasant while installing your Sureswitch and acting on your requests. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived within 2 hours. Most friendly and professional plumber.

Got the leak fixed!

October 5, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you received excellent service! We appreciate your positive feedback regarding our plumber's promptness, friendliness, and professionalism in fixing the leak.

Dyno-Rod

Rated 5 out of 5 stars

Did a great job fitting an outside tap

Did a great job fitting an outside tap. No mess at all and it was a tricky job to do. Reasonable price too.

October 3, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the outside tap installation met your expectations! We appreciate your recognition of the job's complexity, our team's cleanliness, and our pricing. Thanks for your feedback.

Dyno-Rod

Rated 2 out of 5 stars

Poor service

Poor service. Took ages to arrive, kept getting the ‘he’s just finishing his current job and you’re next on the list’. Chap who turned up clearly didn’t really know what he was doing. Wouldn’t use again for any plumbing needs.

September 4, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

Hi Mr Pollard, sorry to hear you have had a bad experience. I have had a look on the system and can see an appointment made for Saturday, the engineer attended on the Saturday and has provided a quote for the works. Is there anything I can help with?.
Thanks
Kevin (Dyno Plumbing)

Rated 5 out of 5 stars

Burst pipe under our property, Dyno Harlow.

We had a burst pipe under our property which you can imagine wasn't an easy fix.
Paddy and G from the Harlow branch were sent to fix the issue.
All the way through the process I was kept informed by Dyno and onsite Paddy went through the issue and how it was going to be fixed.
On the day of the fix both Paddy and G worked constantly through out the day. It involved digging up gardens, removing patio slabs, driveway blocks and a number of holes to mole from and to.
They replaced the burst pipe and returned the gardens, driveway and patio back to there original states.
You honestly would not know they had been here.

We would like to thank Dyno, Paddy and G for the top job they did on our issue, both are a credit to their company.

Thanks again Neil

March 26, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the team provided such excellent service during a difficult situation. It's great to know that you were well-informed throughout the repair process and that the property was returned to its original condition. We appreciate your kind words and thank you for acknowledging their hard work.

Dyno-Rod

Rated 5 out of 5 stars

Jimmy was really great all round…

Jimmy was really great all round helpful, friendly and efficient worth every penny a consummate professional!!

January 30, 2022
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us.

Dyno-Rod

Rated 5 out of 5 stars

Excellent job

Hi
I hired dyno rod to check noise in kitchen pipes and got excellent service. The reason was found out and well remedied. Got excellent service.

Furqan

December 7, 2021
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we provided excellent service and resolved the noise issue in your kitchen pipes. Thank you for sharing your positive experience!

Dyno-Rod

Rated 5 out of 5 stars

The hot water flow from a new tap…

The hot water flow from a new tap fitted in August decreased a lot.

Plumber came today and removed an air bubble to get the flow back to full again.

It was a quick and easy fix by a plumber who was engaging.

Thank you Dyno!

December 2, 2021
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the plumber resolved the issue with the new tap's water flow quickly and efficiently! We appreciate your positive feedback and thank you for choosing us.

Dyno-Rod

Rated 5 out of 5 stars

Had a leaking radiator pipe in the wall…

Had a leaking radiator pipe in the wall , they came out and repaired the leak and made good the damaged plaster around the pipe. Good communication and quickly sorted.

December 1, 2021
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we could quickly resolve the leaking radiator pipe and repair the damaged plaster. We appreciate your positive feedback and are glad you were satisfied with our communication.

Dyno-Rod

Rated 5 out of 5 stars

Ryan is a credit to dyno rod after 7…

Ryan is a credit to dyno rod after 7 other people visited and did not fix problem Ryan came completed the job correctly and he was very professional thank you Ryan

November 27, 2021
Unprompted review
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Reply from Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the job was completed correctly and you were pleased with the professional service. Thank you for sharing your positive experience!

Dyno-Rod

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