Booked via the British Gas HomeCare. Great service, quick appointment, part needed, seconds appointment made quickly. Same engineer Hasan Dinc, very polite, efficient, full respected of my home. Job c... See more
Company replied
Location
Switch locationUnit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY Basingstoke, GB
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See what reviewers are saying
The speed of response after we complained that the water mains were turned off was impressive BUT more importantly the qualities of the engineer who came out . BEN.P (22E) was very efficient, knowledg... See more
Company replied
Late evening of 8/926 our water was turned off by Dyno due to a major leak, nothing could be done until the next day - appointment was booked Dan Rowe called to let us know when to expect him. He... See more
Company replied
The customer service provided by Kieran Poynter was excellent. Great friendly service, very knowledgeable and explained the issue well. Made sure everything was in place and clean after he finishe... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY, Basingstoke, United Kingdom
- 01256 805704
4.9
Excellent
1K reviews
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Sandesh attended my property through my…
Sandesh attended my property through my homecare insurance and he handled the job with exceptional professionalism. His knowledge was clear from the moment he arrived and I felt completely confident in the work he carried out . A reliable and highly skilled plumber !
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Keith, we are so pleased to hear about your excellent experience! It's wonderful that Sandesh handled the job, officing the toilet in your Reading home, with exceptional professionalism and that you felt completely confident in the work carried out. We appreciate your kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Friendly and efficient service
Friendly and efficient service. Would recommend Nigel Stephens as a great engineer
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mrs Kavanagh, we are so pleased to hear about your positive experience and that Nigel provided friendly and efficient service when visiting you in your Eastbourne home. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service
Great service. Problem reported on Thursday evening, Karl B the engineer came Friday lunchtime. Problem sorted. Karl was a polite and friendly engineer. Can highly recommend Dyno.
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Sheila, we are so pleased to hear about your excellent experience with our service when Karl visited your Basingstoke home. It's wonderful to know that the problem was sorted quickly and that he was polite and friendly. Thank you for your high recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service received today from…
Excellent service received today from Sandesh who came to fit a new hot water cylinder. He was very polite and set about the job in a professional manner. We would be happy for him to return if we had any future jobs.
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Betty, we're so pleased to hear about your excellent experience! It's wonderful that Sandesh was polite and professional while fitting your new hot water cylinder in your Bracknell home. We appreciate your kind words and look forward to assisting you with any future jobs.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Good communication
Good communication, prompt arrival. Quick diagnosis and explanation of the problem. All fixed.
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Andrew, we are delighted to hear about your positive experience with our service. It's wonderful that our team provided clear communication and a swift resolution. Thank you for your feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Warren James was Polite
Warren James was Polite, punctual, took the time to explain what was wrong, checked eveverything thoroughly for us, effected the repair and left us confident that we would not need to call out again soon
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Nicholas, we are so pleased to hear about your excellent experience! It's wonderful that Warren was polite, punctual, and took the time to thoroughly explain the issue and complete the plumbing repair, leaving you confident that the situation was resolved.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Outside leak repair
Dan B, the Dyno rod engineer called to fix an outside leak. The job was done quickly, efficiently and Dan was polite and courteous. A great service.
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Chris, we're so pleased to hear that Dan provided such quick, efficient, polite, and courteous service. Thank you for sharing your positive experience!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Amazing
We had Bradley arrive and he was amazing…he cared which is what made the difference
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Reena, we are so pleased to hear about the amazing service you received and that Bradley's care made such a difference. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley was super efficient
Bradley was super efficient, really helpful and polite…credit to your organisation.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Rupi, we are so pleased to hear about your positive experience with Bradley, when he visited your Camberley home. Thank you for your kind words and for recognizing their efficiency, helpfulness, and politeness.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
absolutely brilliant service
Our engineer Nick Howard was absolutely brilliant. He replaced a valve and from start to finish went the extra mile. This is the second time we have used Dyno’s plumbing service and I have nothing but praise!
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Alison, we are so pleased to hear about your excellent experience with our service. It's wonderful to know Nick went above and beyond to fix the stopcock in your Basingstoke home, and that you are happy with the work carried out. Thank you for your kind words, and repeat custom! Both are hugely appreciated.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Efficient Service on Emergency Call Out…
Leaking hot water cylinder replaced by Hasan Dinc at Dyno.
Came quickly on emergency call out through British Gas Plumbing & Drains cover. Returned to fit new cylinder.
Polite, knowledgeable and very efficient.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Jill, we're delighted to hear about your positive experience with the hot water cylinder replacement in your Poole home. It's wonderful to know the service was polite, knowledgeable, and very efficient. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
The gentleman was very very nice his…
The gentleman was very very nice his name was Haroon I think couldn't fine a better engineer, tell you every thing he is doing . And explain each job to you.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Patricia, we're delighted to hear about the excellent service provided by Haroon when he repaired the taps in your Reading home. It's great to know you appreciated how he explained everything he was doing and the job itself. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Dyno plumbing did a great job…
We were very happy with the excellent service we received today from Roberto.
He was able to complete the job quickly and efficiently and showed a level of great expertise in his field
He was friendly ,helpful and professional.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Jan, we're delighted to hear about your excellent experience! It's wonderful that Roberto was able to complete the job, in your Forest Row home, quickly and efficiently, demonstrating great expertise. We're so pleased you found him friendly, helpful, and professional.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Mark King replaced the valves on my…
Mark King replaced the valves on my Megaflow. Quickly and efficiently
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Lisa, we're glad to hear our team provided quick and efficient service with your Megaflow at your Weybridge home.
Thank you for your custom and feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
We had a water leak and had a tap put…
We had a water leak and had a tap put in that was also leaking. Haroon came over and fixed it all for us and was very polite and respectful. Extremely recommend him as they completed great work as quickly as possible!!
July 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Raehum, we're so pleased with your 5 star feedback, and thrilled Haroon was able to repair the leak for you.
Thank you for your custom.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Efficient and effective
Engineer Ethan Smith was very reassuring in clearly knowing the cause of our plumbing issue, testing to confirm and then fixing
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Tim, we are delighted to hear about your excellent experience with our plumbing service when we attended your Wokingham home. We appreciate your kind words about Ethan clearly knowing the cause of your plumbing issue (water hammer), testing to confirm, and then fixing it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service
Excellent service. Warren James was earlier than expected - and called to check that was ok - identified the issue and sorted it all out quickly and efficiently. No mess, no fuss, and all sorted now.
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Jon, we're delighted to hear about your excellent experience. We appreciate your kind words about our promptness, efficiency, and the quick resolution of your issue, and that Warren was able to install new combi valve and expansion vessel on the unvented system in your Chertsey home.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Warren James from Dyno-Rod was…
Warren James from Dyno-Rod was brilliant. We had a water pressure issue and he found the problem quickly, talked us through the issue and went above to sort the issue so we had water again.
Really helpful and great service. Thank you and will 100% use again.
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Andy, we are so pleased to hear about your positive experience with our service when Warren visited you at our Woking home. It's wonderful that the issue, a faulty combi valve, was found quickly and resolved so efficiently, restoring your water supply and pressure. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I have always found the work that…
I have always found the work that Warren James has sorted at my property has been very professional service.
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Julie, we are delighted to hear about your positive experience with our service when Warren attended your Woking home. We appreciate you acknowledging the professionalism of the work carried out, in repairing your taps, at your property.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Warren was so helpful
Warren was so helpful. He rang before to say he was on his way and arrived when he said he would. He fixed the issue which was more complicated than first thought. He was friendly and explained everything clearly.
July 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Caroline, we are so pleased to hear about your excellent experience! It's wonderful that Warren was able to arrive promptly and resolve the plumbing issue, even though it was more complicated than initially thought. We appreciate your kind words about their friendly and clear explanations.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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