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Dyno-Rod - Plumbing East London Reviews 

239
TrustScore 4.5 out of 5

4.4

Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more

Company replied

Rated 5 out of 5 stars

Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more

Company replied

Rated 5 out of 5 stars

When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more

Company replied

Rated 5 out of 5 stars

Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more

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Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom

  • 0208 003 4743

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

8,185 reviews in the last 12 months

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Rated 5 out of 5 stars

Peace of Mind!

Peace of Mind!
100% Dyno Road Plumbing
Oliver, remodelling new pipework (water), under the kitchen unit,
Oliver asked me if I will be able to reach the valve and stopcocks.

He showed me how the pipework is running.

Oliver is very polite, so calm and fast.

Another point is the Price;
no extra time taken to add later on the invoice

The price is agreed prior to the work and theres no hidden or extra charge

Guarantee job, if there’s a problem they can come back 👌
The invoice was reasonable especially Dyno being a big company in the market!!
Thank you Dyno to send Oliver!

Marta/Bayswater

May 15, 2024
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

Rated 1 out of 5 stars

Plumbing

Plumbing
So bad
Cost me £260
Job wasn’t done correctly and had to repay to get it done again
Would even reimburse

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

danny- well pro.

danny arrived on time, he was friendly and professional the whole time he was here. it was clear from the beginning he knew what he was doing, and fixed our bath and shower leak with a new fitting. job done. thank you.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. After trying different valves, the engineer spotted a crack in the old cistern causing the leak. The next day he fitted a new cistern. Flushed with success!

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

To whom it my concern,

To whom it my concern,

Anyone interested, I am writing to file a formal complaint regarding the plumbing issue at my business. yesterday there was a persistent leak in the basement that was not fixed. The leak has caused water damage to the surrounding area and is becoming increasingly inconvenient. I have contacted this company's maintenance department and although technicians have visited me to assess the problem, at the cost of £880 the problem remains unresolved. they are not serious it is a company without even one star it does not deserve

Sincerely,

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Damage and Poor workmanship and Invasion of privacy

A plumber came to my property to remove redundant pipework from a cupboard at the top of my stairs. The operative had to access my loft. He damaged my ceiling and light fitting and attempted to get away with. I went downstairs to put on some washing and caught him coming out of my bathroom. I asked what he was doing in there and he said that he went in there to mix cement. I had my underwear on display in my bathroom and i felt completely humilated. He was supposed to ask me to use my bathroom and cement should not of been mixed in the bathroom he should of done this in my kitchen. He entered my private space and i felt violated . I told him that he damaged my ceiling and light fitting. In addition the operative asked for my bank card details. I said this is a breach of GDPR and said that agreement has been made that i would phone the office to make payment after the the job has been done. I put in a complaint on the same day and sent photographs of the damage to my bathroom ceiling and nothing has been done. He left all the rubbish in my loft and Dyno have not responded to all my emails and phone calls. They are a con and the customer service is appalling.

January 10, 2024
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Hi Deb, this is certainly not something we expect or like to hear. We are sorry on this occasion it didn’t go as it should have and would like to investigate this. If you would like to discuss this further, please feel free to get in touch by emailing DynoOnDemand@britishgas.co.uk with your full name, address, and contact number as we would be happy to see how we can help moving forward and find out which engineers have attended from Dyno. Many thanks, Stephanie.

Rated 5 out of 5 stars

Sam was excellent

Sam was excellent. Called me before he arrived. Did good job, really helpful advice and curteous. Would definitely use again and recommend to others

April 4, 2024
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Hi there, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Stephanie

Rated 5 out of 5 stars

I have used Dino rod many times

I have used Dino rod many times, and as always thoughtless professional and courteous would recommend to others, as if I need them again. I will definitely call them out.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Danny was a great help today

Danny was a great help today with all my issues and washing machine problem. He even sorted out a leaky tap that I had not mentioned beforehand. Thanks so much for all your help today Danny!

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Super service

We were attended by Dyno as part of our cover with British Gas. It took a couple of visits before a more experienced engineer attended the job. Danny was amazing! He reviewed the problem and explained what was required to get the job done. He booked his folllw up appointment making sure he attended the job.
The job took 5 hours as it required the hot water tank to be emptied, a part replaced and refilled. Danny was very thorough with his post job completion checks making sure all taps worked as expected and the hot water was ready for use.

Danny was also very polite and cleaned up after his work.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

The engineer did everything he said he…

The engineer did everything he said he would, then he checked something else and found a problem we thought might be there but weren’t sure. Now we know what action to take. He was very thorough and helpful.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The plumber did a great job in detecting and fixing my toilet which wouldn't flash. He also cleaned up and hoover my floor afterwards. He was very professional and courteous at all time.

February 13, 2024
Unprompted review

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