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Dyno-Rod - Plumbing East London Reviews 

239
TrustScore 4.5 out of 5

4.4

Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB


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Rated 5 out of 5 stars

The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more

Company replied

Rated 5 out of 5 stars

Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more

Company replied

Rated 5 out of 5 stars

When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more

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Rated 5 out of 5 stars

Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom

  • 0208 003 4743

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

8,185 reviews in the last 12 months

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Rated 5 out of 5 stars

DynoRod Plumber

Liam has been absolutely fantastic. He kept us informed of the work he was doing and any issues. He advised us accordingly and when work was completed he kept the area clean and tidy. Overall the service we received from Dyno Rod was fantastic. I would recommend without hesitation.

November 20, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

Exceptional Service

I can not fault Dyno Rod. We have had the same guy come to us twice & he is so efficient & friendly. You feel confident when they leave that the problem has been fixed would reccomend to anyone

November 15, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

Would recommend

From start to finish (from initial telephone call to work being completed) the service was without fault. Appointment made at my convenience, Prompt arrival. Plumber was pleasant and able to explain plumbing problem and what he was going to do. Cleared up after himself.

September 6, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for your wonderful feedback! We're glad to hear the service was seamless from start to finish and that the plumber met your expectations. We look forward to assisting you again!

Rated 5 out of 5 stars

The engineer is very experienced and…

The engineer is very experienced and skilled

His work is is very neat and clean

He rectified the leak perfectly and also polite

August 23, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Hanif,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

This is what made my experience

This is what made my experience, so exciting. We had a leak, under the kitchen floor, and the floor is covered with tiles. The gentleman man Nayerian Ghaffar, came in with a smile on his yesterday morning 22/8/24. I showed him my kitchen, and got on with the job and he did a great job to compilation. That really made me happy and appreciative of a his work. I am indeed very pleased.

August 22, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Honeybell,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

Liam Poole plumber

Liam Poole from Dyno-Rod was absolutely brilliant he fitted two lovely taps found a leak which he repaired.We couldn’t have had a better fitter or a nicer chap.So friendly and helpful

August 13, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Carole,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

Booked on Thursday 8 August for Friday. First class service!!!!

Booked on Thursday 8 August for Friday 9 August at 8am ,as we were leaving our flat at 10pm for a holiday. The Dyno plumber turned up at 8am on the dot . By 9-30am he had fitted a new toilet seat with fittings . Job done . £40 for new seat and £130 to fit . Total cost £170. First class service. I gave him a £3 tip .

August 9, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Mr Sainsbury,

Thank you for your 5 star review. We are pleased to hear that our office and engineer managed to book and complete your work promptly and to a satisfactory level.

Best Regards,

LOGINI PLUMBING (Dyno Plumbing East London)

Rated 5 out of 5 stars

Amazing work

The arrived really promptly and did an amazing job.

August 7, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Alison,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

Professional

Professional, talked through what the issue was and fixed it with great results. Thank you Joseph

July 23, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Angela,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our customer service met your expectations. Your feedback is incredibly encouraging for our team, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.

Rated 5 out of 5 stars

The engineer was very experienced

The engineer was very experienced and methodical. He found the route problem straight away. We were so happy with the service .

July 22, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Elley Begum,

Thank you for your fantastic 5-star review! It’s great to hear that our engineer came up with the right solution and in a short time. We will ensure that our next visit is as remarkable as the one you have received so far.

Sincerely,
LOGINI PLUMBING (Dyno East London)

Rated 2 out of 5 stars

Dissatisfied with the service

An engineer came to fix a pump on the cold water pipe from the water tank in the loft. He inspected the loft and ordered the pump. He did not say that there was no power socket in the loft which had to be provided. The next time two engineers came with the pump and said that the wrong pump was ordered. They said the pump could be located in the bathroom on the 1st floor, where there was a socket, when the right pump came. The next time the first engineer came and said that a plug socket had to be fixed by me in the loft where the pump would be installed and the pump was the right one. I got the socket done, and the first engineer fixed the same pump in the loft, which is working fine. I had to waste three days on a job, which needed one day. On the very first visit I should had been told to install a power socket in the loft. Different engineers gave different information about the pump and where it could be located. Totally dissatisfied with the service

July 16, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Dear Dr Karim,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced and are sorry to hear that our engineers' visits did not meet your expectations.

We understand your frustration regarding and we promise that this is not the level of service we aim to provide, and we are taking your comments very seriously. Our team is looking into this matter to ensure it does not happen again in the future.

Please reach out to us directly at office@dynoeastlondon.com so we can assist you further and ensure we resolve your issue to your satisfaction.

We value your business and hope you will give us another chance to provide you with the excellent service we are known for.

Best regards,

LOGINI PLUMBING (Dyno East London)

Rated 5 out of 5 stars

Panayiotis was excellent!!!

Pana was extremely good, efficient and professional, he explained everything very clearly, and we will always ask for him whenever we need Dynorod in the future

June 28, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Sozos Loizou,

Thank you for your fantastic 5-star review! It’s great to hear that our engineer Pana took the time to understand your needs and provided the perfect solution. We aim to tailor our services to each customer, and your feedback confirms we’re on the right track.

Looking forward to assisting you again in the future!

Sincerely,
LOGINI PLUMBING (Dyno East London)

Rated 5 out of 5 stars

Friendly and knowledgeable.

The plumber who arrived was friendly and knowledgeable and quickly diagnosed and fixed the leak under my sink. He phoned half an hour before he arrived to let me know he was on his way.
It would be helpful and useful if in future I could be given a time slot rather than having to wait I'm all day for an 8am to 6pm appointment.28th

June 28, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Ms Vali,

Thank you for your fantastic 5-star review! It’s great to hear that our engineer resolved your problem and provided you with a exemplary customer service. We aim to tailor our services to each customer, and your feedback confirms we’re on the right track.
You can request for an AM or PM time slot next time.

Looking forward to assisting you again in the future!

Sincerely,
LOGINI PLUMBING (Dyno East London)

Rated 4 out of 5 stars

Thank you to Danny for all his help

Thank you to Danny for all his help; both professional and knowledgeable!

June 27, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi VG,

Thank you for your 4-star review! We are happy to know that you are satisfied with Danny's visit.

Looking forward to assisting you again in the future and to get a complete 5 start review!

Sincerely,
LOGINI PLUMBING (Dyno East London)

Rated 5 out of 5 stars

Excellent service from Danny

I had an issue with no hot water feed to my bath and hand shower. It took a couple of visits before a more experienced engineer, Danny, attended the job. He was much more forensic in his approach and, through a combination of perseverance and experience, was able to diagnose the problem and sort it out. Thanks, Danny.

He was very friendly and professional and I have no hesitation in recommending him.

June 25, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Ms Farrell,

Thank you for your fantastic 5-star review! It’s great to hear that our engineer Danny took the time to understand your needs and provided the perfect solution. We aim to tailor our services to each customer, and your feedback confirms we’re on the right track.

Looking forward to assisting you again in the future!

Sincerely,
LOGINI PLUMBING (Dyno East London)

Rated 5 out of 5 stars

Dyno always provides good service

Dyno always provides good service. It was no exception this time. Liam has done an excellent job sorting out my plumbing problem. He tested a few times to make sure the job is satisfactorily completed. He was polite, pleasant and very patient. He always wore a lovely smile on his face. I hope we have more young people like Liam who takes his work seriously and responsibly. Liam is definitely a 5 star plus.

June 7, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Brilliant service provided by the young…

Brilliant service provided by the young man that came, brilliant plumbing work ,I am very, very happy with the service he provided. He went over and beyond.Excellent, Excellent 👍

June 7, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Danni is an efficient and courteous…

Danni is an efficient and courteous plumber. He installed 2 toilets in my house within agreed time and cleared up the old toilets, packaging and boxes before leaving

June 6, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Danny is the best thing about this…

Danny is the best thing about this experience with Dyno-rod. Our hot water cylinder was leaking and the job spilled over to 2 days. Danny got to grips with our Byzantine plumbing system and made sure he was booked to complete the work so we didn’t have to start over with a different plumber.

May 17, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

Danny went the extra mile today

Danny went the extra mile today. The job was much more complicated than we had predicted, but he persevered until everything was sorted. And he was very nice!
Thank you Danny

May 16, 2024
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for taking the time to leave us feedback

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