The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more
Company replied
Location
Switch locationUnit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more
Company replied
When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more
Company replied
Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom
- 0208 003 4743
4.4
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tap Repair
Klaidi was very polite and efficient. He explained the issue with my tap and speedily rectified the problem. The tap is no longer dripping and the tap itself has been tightened. Good job!
February 28, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your wonderful review! We're delighted to hear that Klaidi provided polite and efficient service, quickly resolving the issue with your tap. Customer satisfaction is our priority, and we’re glad he could fix the problem to your expectations. We appreciate your feedback and look forward to assisting you again in the future! 😊🔧🚰
Recommend Dynorod
Armandas arrived at the time he advised he would. He was polite, wore shoe covers and fixed the problem quickly and to my satisfaction. He even took the time to advise me on another plumbing issue. Thank you Armandas.
February 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind review! We’re delighted to hear that Armandas provided excellent service and addressed your plumbing issue efficiently. Customer satisfaction is our top priority, and we’re glad he could assist you with additional advice as well. We truly appreciate your feedback and look forward to helping you again in the future! 😊
Excellent service all round
Excellent service all round. Mohammed
was very helpful, personable, competent & efficient
Many thanks
February 13, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled to hear you had such a positive experience! It's wonderful to know that you found Mohammed's service excellent and that you appreciated the help you received. We're proud of our team and will be sure to share your kind words with them.
Klaidi the plumber is the best in dyno
Klaidi the plumber is the best in dyno. He helped a lot. He fixed the issue even when he didnt have the equipments with him. And the issue was quite big. He found a leakage. And it was a cooper pipe some how he manged to fix the issue with limited accessories.
February 11, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled to hear about your positive experience with Klaidi. It's fantastic to know he went above and beyond to resolve your plumbing issue, even with limited equipment. His dedication and resourcefulness are truly commendable. We're proud to have such skilled professionals on our team.
Quick and efficient
Quick, efficient, and effective, and with a simple all-in price.
February 5, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate your kind words and are thrilled to hear that you found our service quick, efficient, and effective. We strive to provide our customers with a seamless and positive experience.
Excellent and efficient service done by…
Excellent and efficient service done by Klaidi, Fixed my kitchen tap with a positive environment and attitude while leaving no mess! Would highly recommend to anyone looking for these sort of jobs.
January 23, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind words. We're delighted to hear that you were happy with the service you received. We strive to provide our customers with a positive and efficient experience, and we're glad that Klaidi was able to meet your needs.
Excellent engineer KLaidi
Excellent engineer KLaidi. Very efficient worked very hard.very house proud.
January 28, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled to hear about your positive experience. It's wonderful to know that you were impressed with the Klaidi's hard work and dedication. We appreciate your kind words and will share your feedback with the team.
Reply from Dyno-Rod - Plumbing East London
We appreciate your kind words about Klaidi's visit and are thrilled to hear you had a positive experience.
An essential emergency service
As always.. an excellent service.. fortunately prompt.. actual life savers. I recommend Dyno to everyone. They're the best.
January 17, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled you had such a positive experience! We truly appreciate you taking the time to share your feedback. It means a great deal to us to know our service exceeded your expectations and that you consider us lifesavers. Your recommendation means the world, and we're committed to continuing to provide the best possible service. Thank you again for your kind words. We hope to be of service to you again in the future.
Klaidi - Great service all with a smile
Klaidi - what a credit to your company this man is ! I had a problem with a leaking radiator which he resolved. He also adjusted my boiler pressure and re-set my complicated hive for me! He was so polite and helpful. I am a very happy customer .thank you Kladi you are wonderful !
January 17, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and that Klaidi exceeded your expectations. His dedication to providing excellent service and going the extra mile to address your concerns is truly appreciated. We'll be sure to share your comments with him and the team. We value your business and hope to serve you again in the future. We strive to provide the best possible service, and your review is a testament to our commitment.
Difficult to book but got a great plumber
Had a problem making the booking and having it rescheduled but once Gerald, our plumber, got here, he was really friendly and efficient. Got the job done quickly without any fuss.
If the booking procedure had been as good as the plumber, would have given 5 stars.
January 16, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you taking the time to share your feedback. We're so glad to hear that Gerald provided excellent service and resolved your plumbing issue efficiently and professionally. His friendly demeanor and quick work are a testament to our commitment to providing quality service. We sincerely apologize for the inconvenience you experienced with the booking process. We value your business and will use your feedback to improve our scheduling procedures.
Power flush
Manan Anwari came promptly. He was pleasant and very respectful of the property. He is extremely hardworking and explained as he went along. After seven days without heating, I am now enjoying a nice warm house. Thanks
January 7, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled to hear about your positive experience with Manan ! It sounds like he provided excellent service, going above and beyond to ensure your heating was restored promptly and efficiently. We truly appreciate you taking the time to share your feedback, highlighting his professionalism, hard work, and respectful demeanour. Your satisfaction is our top priority, and we're delighted that Manan was able to resolve your issue and leave you feeling comfortable in your home. We will be sure to share your kind words with him.
Great service A very efficient service from booking…
A very efficient service from booking the job in and the engineer completing the job. Klaidi was very polite, friendly and knowledgable. He was able to fix both of our toilets and when he had finished he explained and showed me what he had done. A great service, a big thank you to Klaidi. Would highly recommend Dyno-Rod.
January 7, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your positive experience with us. We're thrilled to hear about your satisfaction with the efficient service and Klaidi's professionalism. His politeness, friendliness, and expertise in resolving your toilet issues are qualities we value highly in our team. We're delighted that he took the time to explain the repairs, ensuring you understood the process. Your feedback is invaluable and motivates us to maintain our commitment to providing excellent service. We hope you'll choose us again for your future plumbing needs.
Logged the call and Manan arrived…
Logged the call and Manan arrived within two hours. Had exactly what as needed, completed the job and left everything clean and tidy. Exceptional service.
January 3, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your wonderful 5-star review! We're thrilled to hear that Manan's service exceeded your expectations. We truly appreciate you taking the time to share your positive experience. Your feedback is invaluable to us and motivates our team to continue providing exceptional service. We hope you'll choose us again in the future should you require our assistance. We are delighted you found the service exceptional.
engineer superb
engineer punctual
friendly ... never stopped working
explained what he was doing.
tidied up
a credit to dyno.rod.
Manan Anwari is his name
January 2, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're thrilled to hear about your positive experience! It sounds like Manan went above and beyond to ensure everything was completed to your satisfaction. We truly appreciate you taking the time to share your feedback; it means a great deal to us. We'll be sure to pass along your kind words to the engineer. We strive to provide exceptional service, and your review reinforces our commitment to excellence. Thank you again for choosing us.
Excellent service
Excellent service from Alain who conducted a power flush on the central heating and boiler. He was professional and helpful and I would happily recommend him. Thank you, Alain!
December 19, 2024
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your wonderful feedback! We're glad to hear that Alain's service was seamless from start to finish and that he met your expectations. We look forward to assisting you again!
Ahmed was knowledgeable in plumbing…
Ahmed was knowledgeable in plumbing matters. He was able to identify the issues that required rectification.
December 18, 2024
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Hi Mr Oduor,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our engineer's customer service met your expectations. Your feedback is incredibly encouraging for our engineer, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.
I recommend this company for Plumbing Repair
Ref DY-WO_4637183. 4 December
We had a major problem with a leak under our front driveway which had pushed a number of the small bricks up
Ali came in the morning at the time of appointment he was polite informative and extremely helpful nothing was to much trouble. I hope if I needed a Plummer in the future Ali would come I am so pleased with everything he did well done and thank you Ali.
December 4, 2024
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Hi Ms Bewsey,
Thank you so much for leaving us a 5-star review! We're thrilled to hear that Ali's customer service met your expectations. Your feedback is incredibly encouraging for our engineer, and we’re committed to continuing to provide high-quality service. We hope you'll consider choosing Dyno-Plumbing again if you ever need us in the future.
I was without a toilet for nearly 3…
I was without a toilet for nearly 3 weeks.
November 26, 2024
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Hi,
Thank you for taking your time to share your feedback. We sincerely apologize for the inconvenience you experienced and are sorry to hear that our customer service did not meet your expectations.
We understand your frustration and we promise that this is not the level of service we aim to provide, and we are taking your comment very seriously.
Please reach out to us directly at office@dynoeastlondon.com so we can assist you further and ensure we resolve your issue to your satisfaction.
We value your business and hope you will give us another chance to provide you with the excellent service we are known for.
Best regards,
LOGINI PLUMBING (Dyno East London)
Good experience
I know the plumber. Always cordial has professional.
November 21, 2024
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your wonderful feedback!
We're glad to hear the engineer provided you with a remarkable service. We look forward to assist you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.